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Candlewood Suites Houston - Pasadena by IHG

2.5 star property

Photo gallery for Candlewood Suites Houston - Pasadena by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Exterior
Property amenity
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
3450 East Sam Houston Parkway, Pasadena, TX, 77505
  • Place, St. Luke's Patients Medical Center
    ‪1 min drive‬
  • Place, iT'Z Family Food & Fun
    ‪3 min drive‬
  • Place, Surgery Specialty Hospitals Of America Southeast Houston
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Comms, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible Bathtub (Comms, Mobil, Access Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible Bathtub (Comms, Mobil, Access Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds, Accessible Bathtub (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Communications)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Pasadena

Located in Pasadena, Candlewood Suites Houston - Pasadena by IHG is in the business district, within a 5-minute drive of iT'Z Family Food & Fun and St. Luke's Patients Medical Center. .This hotel is 9.8 mi (15.8 km) from NASA Johnson Space Center and 13.6 mi (21.9 km) from University of Houston.

What's nearby

  • St. Luke's Patients Medical Center - 1 min drive - 2.6 km
  • CHI St. Luke's Health-Patients Medical Center - 1 min drive - 2.6 km
  • Cinemark Hollywood Pasadena - 2 min drive - 3.0 km
  • iT'Z Family Food & Fun - 3 min drive - 1.9 km
  • Surgery Specialty Hospitals Of America Southeast Houston - 3 min drive - 2.6 km

Getting around

  • Houston Station - 23 min drive
  • Houston, TX (EFD-Ellington Field) - 18 min drive

Restaurants

  • ‪Panda Express - ‬18 min walk
  • ‪Mambo Seafood - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Pluckers Wing Bar - ‬13 min walk

About this property

Candlewood Suites Houston - Pasadena by IHG

Hotel in Pasadena with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Houston - Pasadena by IHG offers 81 air-conditioned accommodations with DVD players and complimentary newspapers. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Pasadena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Children's games
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Printer

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 16 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Houston Pasadena Hotel
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pas
Candlewood Suites Houston Pasadena
Candlewood Suites Houston Pasadena by IHG
Candlewood Suites Houston Pasadena an IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Hotel
Candlewood Suites Houston - Pasadena by IHG Pasadena
Candlewood Suites Houston - Pasadena by IHG Hotel Pasadena

Candlewood Suites Houston - Pasadena by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 307 reviews
Rating 8 - Good. 58 out of 307 reviews
Rating 6 - Okay. 26 out of 307 reviews
Rating 4 - Poor. 8 out of 307 reviews
Rating 2 - Terrible. 25 out of 307 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Bettye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was conveniently located to my family and everything we wanted to do.
Stayed 4 nights in Aug 2025

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities
Rusty gates; no covering in front of the hotel for unloading in the rain; garbage in the parking lot.
Stayed 1 night in Aug 2025

10/10 Excellent

KEITH

Stayed 1 night in Jul 2025

10/10 Excellent

Leanna

Stayed 1 night in Aug 2025

10/10 Excellent

Medhat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Stayed 1 night in Jul 2025

6/10 Okay

Travonn, Houston

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room had roaches
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice front desk and easy check in and out
Stayed 1 night in Jul 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Steven

Stayed 1 night in Jun 2025

8/10 Good

Famelisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jul 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service all around

After having such a bad experience at another hotel and having them cancel our reservation, we were able to book a room at Candlewood, which was a step up from the previous location. This hotel was very inviting, The staff was exceptional. The amenities were great. Free washer and dryer for customers. Kitchen in the room with a range of appliances that could be borrowed. If needing a place to stay in Houston again, we will definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff
Stayed 1 night in Jun 2025

8/10 Good

FERNANDO

Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple and quick
Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
room was great just had a smell. Bed and pillows were very soft. customer service was ok
Stayed 2 nights in Jun 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here because its a great hotel with secured gated parking.
Stayed 1 night in May 2025

10/10 Excellent

Jesse, Dallas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathtub

A little concerned about the bathtub in room 414. When you stepped in the bottom would give a little and would make a groaning noise. Also the bottom of the tub is slick, almost fell once. Maybe some safety strips on the bottom. A/C was a little difficult to get the temp just right.
Stayed 3 nights in May 2025

10/10 Excellent

Amador, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be five stars, but there was a chair in the room that had the cover ripped off - Just take that chair out. All in all very good, I will definitely stay again at this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancy

Friendly
Stayed 4 nights in Mar 2025