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Comfort Suites Northwest - Cy - Fair

2.5 star property

Photo gallery for Comfort Suites Northwest - Cy - Fair

Lobby
Exterior
Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
13355 FM 1960 West, Houston, TX, 77065
  • Place, HCA Houston Healthcare North Cypress
    ‪3 min drive‬
  • Place, North Cypress Medical Center
    ‪3 min drive‬
  • Place, George R. Brown Convention Center
    ‪25 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

8.2 out of 10
Very good
(26 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Small)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking (Small)

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

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About the area

Houston

With a stay at Comfort Suites Northwest - Cy - Fair in Houston, you'll be within a 15-minute drive of Houston Premium Outlets and CityCentre. .This hotel is 12.1 mi (19.5 km) from Memorial City Mall and 17.7 mi (28.5 km) from Westheimer Road.

What's nearby

  • HCA Houston Healthcare North Cypress - 3 min drive - 2.6 km
  • North Cypress Medical Center - 3 min drive - 2.6 km
  • George R. Brown Convention Center - 25 min drive - 42.6 km
  • NRG Stadium - 30 min drive - 47.5 km
  • MD Anderson Cancer Center - 30 min drive - 43.7 km

Getting around

  • Houston Station - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Speedy Stop - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Fogo de Chão - ‬6 min walk

About this property

Comfort Suites Northwest - Cy - Fair

Hotel in Houston with free breakfast and a fitness center
Comfort Suites Northwest - Cy - Fair offers 56 accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate sitting areas and include sofa beds and desks. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 56 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with sofa beds. Flat-screen televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Northwest - Cy - Fair. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Houston
Comfort Suites Houston
Comfort Suites Northwest Cy Fair Hotel
Comfort Suites Cy Fair Hotel
Comfort Suites Northwest Cy Fair
Comfort Suites Cy Fair
Comfort Suites Northwest - Cy - Fair Hotel
Comfort Suites Northwest - Cy - Fair Houston
Comfort Suites Northwest - Cy - Fair Hotel Houston

Comfort Suites Northwest - Cy - Fair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 909 reviews
Rating 8 - Good. 215 out of 909 reviews
Rating 6 - Okay. 75 out of 909 reviews
Rating 4 - Poor. 30 out of 909 reviews
Rating 2 - Terrible. 35 out of 909 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Hyosun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

saul

Stayed 1 night in Aug 2025

10/10 Excellent

Anne

Stayed 1 night in Sep 2025

10/10 Excellent

Kashbea

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is so clean and smells so good I could sleep in the elevator they was amazing I will definitely return when I am in town
Stayed 2 nights in Sep 2025

6/10 Okay

Eldon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

September 2025 visit

The hotel is nice. The service was excellent. The rooms could use a little more maintenance. The shower valve didn't mix the cold and hot water the way it should. You got either real hot water, or cold water. They moved us to a different room and the shower valve was almost the same. Oh, well. The furniture had some wear spots and there were a couple dark spots on the carpet. The price of the hotel was good and overall it was okay.
Stayed 3 nights in Sep 2025

6/10 Okay

katherine

Liked: Property conditions & facilities
The hotel was fine. Breakfast wasn’t very good. But there are good restaurants within walking distance. The bed was too soft for me, the room itself was pretty nice. It wasn’t too bad, I just didn’t like how soft the bed was.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kashbea Shakir

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best place to stay

The best place for your family to stay and feel like home everyone is amazing everything is clean and the the breakfast is good I was shocked you have to stay with these beautiful people
Stayed 2 nights in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Aug 2025

6/10 Okay

VANESSA

Travelled with family
Liked: Room comfort

3 stars

Limited parking. Parking lot didn’t felt safe as it shared it with Texas Roadhouse. No pool !! Breakfast is 5/10 only serve 3 hot items. Turkey sausage and salty eggs oh and make your own waffles. No fresh fruit. Bed was comfty but as we entered it had a bad odor like of the previous people. Carpet felt gross. Had to keep on my socks. Didn’t felt clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very reasonably priced. Would recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and comfortable lots of restaurants within walking distance
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Stayed 1 night in Aug 2025

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, room comfort
Good trip
Stayed 1 night in Aug 2025

6/10 Okay

Eunice

Stayed 2 nights in Aug 2025

8/10 Good

Reuben, Forney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nothing to complain about! This is one of the best stays we've had in the Houston area for this price! The suite option is very family friendly and clean, and the breakfast area was very relaxed.
Stayed 1 night in Aug 2025

6/10 Okay

Angela

Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't trust the staff to be honest.

Our original room's AC unit was not working. Staff member gave us a new room. This room smelled like body odor and the bathroom door had noticeable damage, like it was kicked in from the previous occupant. We reported the damage to the door to the front desk immediately. A staff member came to the room to see the damage door for herself. Now the Hotel wants us to pay $500 for the damaged bathroom door that we reported to them. This is ridiculous!
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat and clean, need to keep those ice machines working and have coffee ready in the morning
Stayed 2 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 5 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and nice for the affordable price. The breakfast and breakfast area was very nice as well. The only downfall was no pool, which I should have paid better attention to when booking online. We only were in the area for one night though, so overall it wasn’t a big deal.
Stayed 1 night in Jul 2025

10/10 Excellent

Shebah

Stayed 2 nights in Jul 2025

8/10 Good

Shemicka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025