Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Bar (on property)
Exterior
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Housekeeping
  • Hot tub

Explore the area

Map
2911 Sage Road, Houston, TX, 77056
  • The Galleria
    ‪5 min walk‬
  • Williams Tower
    ‪10 min walk‬
  • Highland Village
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Houston

Located in Houston (The Galleria), Embassy Suites by Hilton Houston Near the Galleria is within a 15-minute walk of Williams Tower and Ice at the Galleria. .This hotel is 0.6 mi (1 km) from Gerald D. Hines Waterwall Park and 0.9 mi (1.5 km) from Uptown Plaza.

What's nearby

  • The Galleria - 5 min walk - 0.5 km
  • Williams Tower - 10 min walk - 0.9 km
  • Gerald D. Hines Waterwall Park - 10 min walk - 0.9 km
  • Highland Village - 3 min drive - 3.0 km
  • Memorial Park - 3 min drive - 3.7 km

Getting around

  • Wheeler Station - 7 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Box Lunch - ‬7 min walk
  • ‪Daily Grill - ‬6 min walk
  • ‪Charley's Philly Steaks - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪The Galleria Food Court - ‬11 min walk

About this property

Embassy Suites by Hilton Houston Near the Galleria

Suburban hotel with free breakfast and a 24-hour fitness center
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Palm Court, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Palm Court - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Houston-Near Galleria
Embassy Suites Houston-Near Galleria
Embassy Suites Houston-Near Galleria Hotel
Embassy Suites Houston-Near Galleria Hotel
Embassy Suites Houston-Near Galleria
Hotel Embassy Suites Houston-Near The Galleria Houston
Houston Embassy Suites Houston-Near The Galleria Hotel
Hotel Embassy Suites Houston-Near The Galleria
Embassy Suites Houston-Near The Galleria Houston
Embassy Suites Houston Near The Galleria
Embassy Suites Hotel
Embassy Suites
Embassy Suites Houston Near The Galleria
Embassy Suites by Hilton Houston Near the Galleria Hotel
Embassy Suites by Hilton Houston Near the Galleria Houston
Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 420 out of 1010 reviews
Rating 8 - Good. 196 out of 1010 reviews
Rating 6 - Okay. 165 out of 1010 reviews
Rating 4 - Poor. 116 out of 1010 reviews
Rating 2 - Terrible. 113 out of 1010 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Fidensio

Stayed 1 night in Mar 2025

4/10 Poor

Caroline

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Beware! They have a continuous problem with people breaking into cars at this property. We recently stayed here with our friends and unfortunately their car got broken into. The staff also denied that this happens routinely and even lied about it. Turns out this also happened to another couple 2 days prior. Although they have a security guard it was mentioned his hours were recently cut. This provided an inconvenience getting the car fixed and the window was not paid for by the hotel being it is an insecure lot. We were impressed how the manager dealt with it, but in general this property needs a total makeover. The rooms are really run down with head boards scratched, rust in the showers and doors chipped. In addition we found a used condom by the elevators which were broken more than once during our stay. I typically don’t write reviews but this a bad experience overall. The location is amazing being next to the galleria and with a secure parking lot or paid security guard and some updates could be better.
Stayed 4 nights in Mar 2025

4/10 Poor

charla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very nice, but one of the employees was mean I had one of the premiere rooms didn’t get the premier service
Stayed 2 nights in Mar 2025

4/10 Poor

Ginger

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Our AC was broken, our room was humid and damp. The shower had a leak, and the tub did not drain. The toilet didn’t flush properly. The elevator were broken. Just overall not a great experience. The staff was very nice, the breakfast was great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Clay

Stayed 2 nights in Mar 2025

10/10 Excellent

krystyna s Shan'ta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Dan, Trophy Club

Stayed 2 nights in Mar 2025

4/10 Poor

Daniel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
A/c was not working staff said too bad! That they didn’t have a tech and would no change us room
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top ❤️
Stayed 1 night in Mar 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay at Embassy Suites again. The staff was very unprofessional and didn't care.
Stayed 2 nights in Feb 2025

10/10 Excellent

Canaan, Ponte Vedra

Stayed 2 nights in Feb 2025

2/10 Terrible

Gervaise

Disliked: Staff & service, property conditions & facilities
Hello Expedia, I want to say Thanks for booking me!! However, the experience at Embassy Suites by Hilton Houston Near the Galleria, was very short of a stay. I am still at a great loss with the service that we were given from the very start of me arriving. Friday started out very frustrating. Upon arrival I was allowed to check in at around 2.30 or so however I was advised that I could arrive early and would not be charged an early check-in fee so long as there were not a lot of guests checking in. After check-in I asked the reception was there a Bell-Hop, (no) so I then asked was there any more bag carts available, the gentleman stated I am not sure but in the area he pointed too, did not have anything there I stated I don't see any he then said yes it seems that other guests have gotten them and haven't returned them. I said, "Could I get one? He stated you will have to wait for one or give me a minute while he checks in this what looked like a school that was check-in when I arrived, but they had to walk away to get the remainder of rooms that was needed in order to complete their check-in. Well one became available. One that I found. So now I return to the hotel after leaving once I receive the key and drop off a few things to the room. Went to put some soft drinks into the fridge and noticed it was not w went to use the phone to call the front desk to notice that the phone line was not working either. Got ready for bed and attempted to adjust the air/heat. It was ver
Stayed 2 nights in Feb 2025

10/10 Excellent

Lex

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast is top notch! Also enjoyed the manager receptionist with free drinks and actual food
Stayed 2 nights in Feb 2025

4/10 Poor

Timothy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Need to be updated. Front corner staff great. The rest unhelpful and and moody.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Feb 2025

10/10 Excellent

Rayna

Liked: Cleanliness, staff & service, room comfort

Room needed upkeep

Lobby and dining area was wonderful but the room itself was lacking maintenance. Walls needed repainting, bathroom grout moldy, and the wood on the headboards of both beds had deep discolored grooves (deep scuffed looked almost like someone tried to carve in the wood), and the desk chair was even missing one wheel so sat crooked.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ths place was clean. The staff was great, and the food was wxcellent.
Stayed 2 nights in Feb 2025

6/10 Okay

Dametra

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Manuelito

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Gabriel

Travelled with family
Liked: Cleanliness, staff & service

Great staff but needs furniture upgrades.

The staff was great even helped me out with using digital key. The Embassy used to be a great luxury hotel but it seems this hotel hasn’t been considered for renovation upgrades. The sofa still looks like 1980’s and the queen is more like a full size bed; head board was peeling off the leather covering. The bath room faucet was loose but it worked. The family still enjoyed our get away. The breakfast was great order made omelette’s and cooks were very quick, definitely deserved a good tip! The price for the stay at this hotel should probably be lower until they modernize it to fit the location.
Stayed 2 nights in Feb 2025

10/10 Excellent

Deborah

Stayed 1 night in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025