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Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Exterior
Exterior
Exterior
Outdoor pool
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View map
10500 Katy Freeway, Houston, TX, 77043
  • Place, CityCentre
    ‪3 min walk‬
  • Place, Houston Community College - Energy Corridor
    ‪3 min walk‬
  • Place, Memorial City Mall
    ‪18 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

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Fairfield Inn & Suites Houston Memorial City Area
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  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 601 reviews
The price is NZ$208
includes taxes & fees
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Fairfield Inn & Suites Houston Memorial City Area

About the area

Houston

With a stay at Holiday Inn Express & Suites Houston - Memorial City Centre by IHG in Houston (Memorial), you'll be within a 5-minute drive of CityCentre and Memorial City Mall. .This hotel is 14 mi (22.5 km) from Daikin Park and 14.7 mi (23.7 km) from George R. Brown Convention Center.

What's nearby

  • CityCentre - 3 min walk - 0.3 km
  • Houston Community College - Energy Corridor - 3 min walk - 0.3 km
  • Town and Country Village - 12 min walk - 1.0 km
  • Memorial Hermann Memorial City Medical Center - 18 min walk - 1.6 km
  • Memorial City Mall - 18 min walk - 1.6 km

Getting around

  • Kinder Station - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 40 min drive

Restaurants

  • ‪Pluckers Wing Bar - ‬17 min walk
  • ‪Ojos Locos Sports Cantina - ‬3 min walk
  • ‪Taste of Texas - ‬16 min walk
  • ‪Yard House - ‬17 min walk
  • ‪The Pit Room - ‬2 min drive

About this property

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG

Hotel with free parking, near CityCentre
Holiday Inn Express & Suites Houston - Memorial City Centre by IHG offers 123 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 123 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Houston - Memorial City Centre by IHG. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Houston W Memorial City Area Hotel
Holiday Inn Express Houston W Memorial City Area
Express Houston W Memorial Ci
Holiday Inn Express Suites Houston W Memorial City Area
Holiday Inn Express Suites Houston Memorial City Centre
Holiday Inn Express Suites Houston Memorial City Centre by IHG

Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 690 out of 1002 reviews
Rating 8 - Good. 149 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 61 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

2/10 Terrible

willie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Karen J, Louisville

Stayed 3 nights in Oct 2025

10/10 Excellent

TyRon

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Oct 2025

6/10 Okay

Ken

Travelled with group
Liked: Cleanliness
This was a very noisy building. Not the road or so much people, You can hear every movement in the building around you. Why do they *require* a $100 bond for amenities, which aren’t in the room. Don’t know what amenities I might have needed. The front desk says I should expect my $100 back in 2 weeks???!? Maybe they can take some of the interest from my 2 week, $100 loan and buy some plastic ware for breakfast.
Stayed 1 night in Nov 2025

2/10 Terrible

Chloe

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff wasn’t friendly or welcoming and the rooms are noisy. I was reserved for two night but only stayed for one. The room directly above me continued to jump or drop something all night until the next morning. The noise was very loud which made it uncomfortable to rest. I will never come back.
Stayed 2 nights in Oct 2025

8/10 Good

Kimcherria

Stayed 1 night in Oct 2025

8/10 Good

Edwin

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Jinsong

Strong chemical smells in room. Noisy room Breakfast is really low quality.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Great breakfast, friendly staff, excellent pool area
Stayed 1 night in Oct 2025

10/10 Excellent

Jeffrey, Sherman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and property is well maintained. The breakfast options were a little limited. The location is right on a very busy highway so keep that in mind if road noise bothers you. My room did have earplugs available if needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rohit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Noah

Stayed 2 nights in Oct 2025

10/10 Excellent

Johnnie

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jean

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Amber

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Checking in the lady at the front just seemed don’t with life. The room AMAZING The beds AMAZING Location AMAZING Breakfast was bad….it was overcooked and very limited. The lady at check out was very cheerful. Loved her energy.
Stayed 1 night in Oct 2025

8/10 Good

Tyler

Stayed 1 night in Oct 2025

8/10 Good

Ghulam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hote.

Good hotel. Looks new. Lots of shopping and dinning places surrounding. Swimming pool is outside but water was not worm, so couldn't enjoy the Swimming. Good breakfast choices and plenty of seating for breakfast time.
Stayed 2 nights in Oct 2025

8/10 Good

Cindy

Stayed 5 nights in Oct 2025

6/10 Okay

Carlos A

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
La gente de la recepción estuvo de. Mal humor en el check in y en el check out el cuarto olía un poco mal Es trato en esta cadena de hoteles porque siempre para mi gusto siempre han tenido un servicio excelente …muy triste en esta ocasión
Stayed 1 night in Oct 2025

10/10 Excellent

Misti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay over the weekend. Great service from the time we checked in until the time we checked out. Shouts out to Ms.Joy and Ms. Tiffany for making our stay delightful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For this kind of money please stay somewhere else

Low water pressure in the shower and sink, but the room was comfortable and the air conditioning worked good. Be wary of the area around the hotel, it's not safe.
Stayed 2 nights in Oct 2025