Hyatt Place Houston/Sugar Land

3.0 star property

Photo gallery for Hyatt Place Houston/Sugar Land

Free daily buffet breakfast
Sports facility
Ballroom
Premium bedding, down duvets, pillow-top beds, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

View map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪7 min walk‬
  • First Colony Mall
    ‪13 min walk‬
  • Smart Financial Centre at Sugar Land
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

8.8 out of 10
Excellent
(20 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

9.6 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

8.4 out of 10
Very good
(30 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

8.6 out of 10
Excellent
(64 reviews)
  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

8.8 out of 10
Excellent
(19 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(27 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(171 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Sugar Land

With a stay at Hyatt Place Houston/Sugar Land in Sugar Land (First Colony), you'll be within a 5-minute drive of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. .This hotel is 1.8 mi (2.9 km) from First Colony Mall and 2 mi (3.2 km) from Sugar Land Ice and Sports Center.

What's nearby

  • Sugar Land Town Square - 7 min walk - 0.6 km
  • First Colony Mall - 13 min walk - 1.2 km
  • Sugar Land Ice and Sports Center - 17 min walk - 1.4 km
  • Smart Financial Centre at Sugar Land - 4 min drive - 4.9 km
  • Constellation Field - 5 min drive - 4.1 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Panera Bread - ‬14 min walk
  • ‪Flying Saucer Draught Emporium - ‬15 min walk
  • ‪Japaneiro’s Sushi Bistro & Latin Grill - ‬16 min walk

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and area shuttle service
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Sugar Land? This hotel has 3606 square feet (335 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,606 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Reviews

Hyatt Place Houston/Sugar Land Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1103 out of 1696 reviews
Rating 8 - Good. 303 out of 1696 reviews
Rating 6 - Okay. 137 out of 1696 reviews
Rating 4 - Poor. 62 out of 1696 reviews
Rating 2 - Terrible. 91 out of 1696 reviews

Reviews

8/10 Good

Bobby

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Amenities
Disliked: Staff & service
This was the best hotel in the world, would definitely come back for this amazing hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first time at this hotel and it was amazing. The lobby, our room and the lake area surrounding the hotel, was perfect. The breakfast was tasty and fresh. We will stay here again.
Stayed 1 night in Jun 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to shopping and eating
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, Will stay again
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Liked: Cleanliness, amenities, property conditions & facilities
It was nice and I will stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Andre

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place...awesome centennial breakfast...
Stayed 2 nights in Jun 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean and safe place. Close to everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ramanjaneyulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the checkin process easy and the front desk staff were very nice. Room was spacious and has good amenities. The only downside was the bathroom and the slowness in shower. Property, location and ambience around property was so pretty.
Stayed 1 night in Jun 2025

4/10 Poor

Shohana

Travelled with family, Business traveller
Disliked: Cleanliness
I got severe allergic reactions that I had to take medication. My entire body turned red. Not sure if was bed bug or linen was dirty. I couldn't sleep at night, it felt like something was biting me.
Stayed 1 night in Jun 2025

8/10 Good

Biji

Stayed 2 nights in Jun 2025

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here often and this is my
Stayed 1 night in May 2025

6/10 Okay

Rafael, Raleigh

Business traveller
Disliked: Staff & service
An iPhone charger was stolen from the room. When it was reported, they apologized for what had happened. They were supposedly going to investigate, but they didn't say anything. When I asked again, I only received an apology for what had happened.
Stayed 7 nights in Jun 2025

10/10 Excellent

Trien

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

2/10 Terrible

Lun

Stayed 1 night in Jun 2025

10/10 Excellent

James

Stayed 3 nights in Jun 2025

10/10 Excellent

Brandy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Everything was great, except in our room in the corner, was a very questionable used wash cloth. Housekeeping must have overlooked it. Otherwise no issues and the stay was nice. Great breakfast options.
Stayed 1 night in Jun 2025

8/10 Good

Liangjun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The breakfast is fresh, and tasty. The front desk was friendly and helpful for most of the time. When I was at another Hyatt Place, I understood I wasn’t able to get Hyatt points because I booked through a third party but they still got my Hyatt member number so I can accumulate nights stayed. I asked the same question to this hotel’s front desk, and got a firm no instead. I am not an expert of their system and I know I won’t be able to get points. But it seems it seems making sense to me that the member system knows how many I stayed at a Hyatt hotel. Saying no in front of face doesn’t make sense but how much do I know?
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

8/10 Good

carlos, honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, friendly and fast check-in. Plenty of parking, amazing area and view of the bayou. Plenty of food and shopping within a short drive.
Stayed 2 nights in Jun 2025

4/10 Poor

Miriam

Stayed 1 night in Jun 2025

2/10 Terrible

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice, but someone tried to break into our truck. I feel there needs to be better security. When we were leaving, we also witnessed another vehicle that was left on bricks and all tires were stolen.
Stayed 1 night in Jun 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area, clean rooms, great customer service, near mall and many stores. Great place to walk/run outdoor excerise
Stayed 1 night in Jun 2025