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Springhill Suites By Marriott Houston Brookhollow

3.0 star property

Photo gallery for Springhill Suites By Marriott Houston Brookhollow

Property amenity
Free daily buffet breakfast
Suite, 1 King Bed with Sofa bed
Exterior
Suite, 1 King Bed with Sofa bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
2750 North Loop West, Houston, TX, 77092
  • Place, Delmar Stadium
    ‪17 min walk‬
  • Place, Karbach Brewing
    ‪18 min walk‬
  • Place, Memorial Hermann Greater Heights Hospital
    ‪1 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(53 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

7.6 out of 10
Good
(45 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Houston

With a stay at Springhill Suites By Marriott Houston Brookhollow in Houston (Lazybrook/Timbergrove), you'll be within a 15-minute drive of Daikin Park and Toyota Center. .This hotel is 9.8 mi (15.8 km) from George R. Brown Convention Center and 11.9 mi (19.2 km) from MD Anderson Cancer Center.

What's nearby

  • Delmar Stadium - 17 min walk - 1.4 km
  • Karbach Brewing - 18 min walk - 1.6 km
  • Memorial Hermann Greater Heights Hospital - 1 min drive - 1.5 km
  • Houston Graduate School of Theology - 2 min drive - 2.6 km
  • TC Jester Dog Park - 4 min drive - 3.0 km

Getting around

  • Cavalcade Station - 7 min drive
  • Kinder Station - 16 min drive
  • Houston William Hobby Airport (HOU) - 44 min drive

Restaurants

  • ‪Tia Maria's - ‬18 min walk
  • ‪Whataburger - ‬11 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬14 min walk
  • ‪E-Star Asian Buffet - ‬15 min walk
  • ‪Denny's - ‬10 min walk

About this property

Springhill Suites By Marriott Houston Brookhollow

Springhill Suites By Marriott Houston Brookhollow offers 79 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 79 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 3 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 3 2024 to April 2 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per day
  • 2.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 3.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Brookhollow
Marriott Brookhollow Houston
Springhill Suites Marriott Brookhollow
Springhill Suites Marriott Brookhollow Hotel
Springhill Suites Marriott Brookhollow Hotel Houston
Springhill Suites Marriott Houston Brookhollow Hotel
Springhill Suites Marriott Houston Brookhollow
Springhill Suites By Marriott Houston Brookhollow Hotel
Springhill Suites By Marriott Houston Brookhollow Houston
Springhill Suites By Marriott Houston Brookhollow Hotel Houston

Springhill Suites By Marriott Houston Brookhollow Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was the best. The breakfast was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Execellent staff!
Stayed 1 night in Dec 2025

6/10 Okay

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Tyra

Stayed 1 night in Dec 2025

8/10 Good

Veronika, San Antonio

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable (just a bit warm, because there was a small couch in front of the AC wall unit - and we do believe that that prevented the return of the flow of air in the room). Breakfast was a bit complicated (we though it was complimentary and a buffet and we arrived to breakfast early Saturday morning, it took longer than we expected and the service was not great. Sunday was better and we even got a kids’ menu that was super helpful). Communication would have helped as we believe management had changed.
Stayed 1 night in Nov 2025

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities
The rooms were spotless, comfortable bed, Hotel is beautiful Staff were very nice Breakfast hostess was exceptionally helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Luke

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Oct 2025

6/10 Okay

Guillermo

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed overall experience. Staff was great! Gym great!
Stayed 1 night in Nov 2025

2/10 Terrible

Dolores

Disliked: Cleanliness, amenities, property conditions & facilities
Even though newly remodeled, the hotel wasn't clean and the room not cleaned daily even after requested. I had to go down and get new towels and was given 1 towel for 2 people in the room. Customer service at this hotel is horrible. We had to check out early due to a flight cancellation. I contacted the front desk who approve it then when I checked out they told me they couldn't check me out but they would make sure the refund was approved. When I received the bill and contacted them, they said they wouldn't approve it. i would recommend NOT staying at this hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, front desk staff was friendly. Bteakfast staff was courteous and eager to help. Overall this was an excellent place to stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Julian, DeSoto

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, especially the woman who works in the breakfast area (I am so sorry I didn’t catch her name).
Stayed 2 nights in Oct 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t have chosen to do this review if I knew I had to write something.
Stayed 4 nights in Oct 2025

8/10 Good

Adam Glenn

Business traveller
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. The elevator is a bit clunky. Room cleaning was "every other day" and they didn't replace my towels, so I had to go ask the front desk. The accommodations were very roomy.
Stayed 4 nights in Sep 2025

4/10 Poor

James

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We checked in at 10pm, got to the room and the thermostat was on 80. No problem, turned it down and went to bed. Woke up at 2am and were hot. Temperature in the room had not changed - still at 80 in spite of setting being at 72. Did not feel like asking anyone at that time to try to fix it or move us so just lumped it until the next morning. When we told the front desk about it the clerk said that the new rooms are set up so that if no movement is detected the a/c goes back to the higher temps. We point out the obvious that when sleeping we don't move around much and the clerk, rather indignantly stated that we should have held the three buttons down on the thermostat to stop the auto adjust feature. There was nothing on the thermostat to indicate this (and in fact, there were four buttons on the thermostat so which to push anyway?) and no one at the front desk told us about this at check-in. It is bad enough that the a/c does not work in a room that you pay $190 bucks for but the attitude of the clerk just made it worse. We should have insisted on a reduction in our charge but did feel like arguing about it. In addition to the a/c and attitude, the complimentary breakfast was poor at best. Cold eggs and cold hash browns sounds tasty doesn't it?. It is too bad - otherwise it is a pretty nice place. No way it is worth the $190 though. We would definitely recommend looking and staying somewhere else.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights and was very happy with my hotel experience. Room was clean and spacious and gym was nice as well. Breakfast could have had more variety but overall solid hotel stay.
Stayed 3 nights in Sep 2025

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Won’t stay again 😔

The positives: friendly staff, nice room and very clean. The negatives: our room was on first floor facing the parking lot. We had so much light from the parking lot coming around the curtain that it was difficult to sleep. There is also a lot of road noise as the hotel is located very close to a highway. There also was no hot water- showering was miserable.
Stayed 1 night in Sep 2025

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, great breakfast, and very clean!!
Stayed 3 nights in Aug 2025

2/10 Terrible

Taryn

Stayed 1 night in Aug 2025

6/10 Okay

Chad

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Did not have spoons for breakfast to entire time I was there. Room door would not close without effort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing
Stayed 1 night in Aug 2025