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Alexandra Hotel

3.0 star property

Photo gallery for Alexandra Hotel

Bar (on property)
Exterior
Superior Twin Room
Reception
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
The Parade, Fort William, Scotland, PH 33 6AZ
  • West Highland Way
    ‪9 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪4 min drive‬

Room options

View all photos for Superior Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room, Sea View

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

7.4 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

9.0 out of 10
Wonderful
(11 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Double Room

7.6 out of 10
Good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (4 Poster Room)

Suite (4 Poster Room)

Suite (4 Poster Room)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Fort William

With a stay at Alexandra Hotel, you'll be centrally located in Fort William, within a 10-minute drive of Ben Nevis and Loch Linnhe. .This eco-certified hotel is 0.2 mi (0.3 km) from Old Fort of Fort William and 0.3 mi (0.5 km) from Lochaber Geopark Visitor Centre.

What's nearby

  • Great Glen Way - 3 min walk - 0.3 km
  • West Highland Way - 9 min walk - 0.8 km
  • Inverlochy Castle - 4 min drive - 2.6 km
  • Ben Nevis Distillery - 4 min drive - 3.2 km
  • Neptune's Staircase - 6 min drive - 4.3 km

Getting around

  • Fort William Station - 2 min walk
  • Inverness (INV) - 119 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Black Isle Bar - ‬8 min walk
  • ‪The Great Glen (Wetherspoon) - ‬7 min walk
  • ‪The Wildcat - ‬4 min walk
  • Ben Nevis Bar

About this property

Alexandra Hotel

Eco-certified hotel with 2 restaurants and a 24-hour front desk
Alexandra Hotel offers 93 accommodations with coffee/tea makers and hair dryers. This Fort William hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 93 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at FoodStop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
FoodStop - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 7.25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • FoodStop

Things to do

  • Bicycle rentals
  • Ski passes

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.50 for adults and GBP 7.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Alexandra Fort William
Alexandra Hotel Fort William
Alexandra Hotel Hotel
Alexandra Hotel Fort William
Alexandra Hotel Hotel Fort William

Reviews

Alexandra Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 314 out of 1004 reviews
Rating 8 - Good. 376 out of 1004 reviews
Rating 6 - Okay. 200 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

Reviews

10/10 Excellent

Shiona

Liked: Cleanliness, staff & service, room comfort
The hotel is a little bit tired looking but the food was excellent as was the service and the comfort of the bed.
Stayed 1 night in Jun 2025

6/10 Okay

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful location, grand old building. Service was terrific - friendly and helpful. Parking free and so convenient. Rating really centres on the room - needs som maintenance. Bath basically peeling open! Floor felt like we were on 30degree slope. Breakfast was sensational
Stayed 1 night in Jun 2025

2/10 Terrible

Christine

Disliked: Cleanliness, amenities, property conditions & facilities
Property neglected, in very poor condition Rooms old and well used Don’t stay here Staff friendly and helpful, we did get a better room after speaking with receptionist but it was still pretty grim Breakfast ok
Stayed 3 nights in May 2025

2/10 Terrible

Aimee T

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast is dismal. The room is functional, but overcrowded with unnecessary furniture and just sort of sad, unattractive. Overall the place is depressing.
Stayed 1 night in Jun 2025

10/10 Excellent

Jodi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located for walking around the town and accessing restaurants etc.
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place and friendly staff. Walkable to food and shops.
Stayed 1 night in May 2025

4/10 Poor

Carrie

Disliked: Amenities, property conditions & facilities
Really worn and dated. I was in room 205 and could hear the lift squeal through the wall every time it was used. The bed was really hard. The plumbing was so loud when I flushed the toilet. I had to leave at 6am and felt really sorry for anyone in rooms next to, above our below mine it must have woken them up. £72 for a single room as described for 1 night seems too expensive, excludes breakfast.
Stayed 1 night in May 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was near the train station and shops. The hotel was very comfortable and our room was large. We ate at the restaurant and the food was good.
Stayed 1 night in May 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities
Property could do with upgrading altho very nice the window in our room the top of the frame was rotting and the top of the frame had rotted through and hanging over the window
Stayed 2 nights in May 2025

10/10 Excellent

Genevieve, WEST WARWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Near shops, restaurants and the train station
Stayed 1 night in May 2025

6/10 Okay

David T.

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely location. Hotel is very dated though. Friendly staff and a very good breakfast though!
Stayed 1 night in May 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Carl

Business traveller
Disliked: Property conditions & facilities
Great staff. The property itself needs some money putting into it. It’s kind of lacking direction and needs sprucing up Breakfast needs better attention, just get 3 more coffee machines and present the food better
Stayed 1 night in May 2025

6/10 Okay

Andrew, Rosebery

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property needs a refurbishment. The room we were allocated seemed tidy, however it had an unbearable smell in it. We advised reception and she sent someone to look at it. We were advised it was a plumbing issue and may go away of the taps were run for a while. The receptionist, Inga, however found us another room, which didnt smell. This room was stuffy and tired looking. Inga was very nice and helpful .
Stayed 1 night in May 2025

8/10 Good

Thomas

Stayed 2 nights in May 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for the night on a road trip, room was comfortable and the breakfast was excellent.
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Jump off for Great Glen Way

Well located in Fort William, a good jumping off point for the Great Glen Way or ending point for the West Highland Way. Checking was good, was able to check in early. But it looked like the small desk could get overwhelmed easily. Breakfast was a full buffet with all the usual items in the UK. There is a bar for convenience, and a restaurant I did not eat in. Property is dated. Still fine for what and where it is. It is very close to the beginning of the Great Glen Way, so convenient if that is your plan.
Stayed 2 nights in May 2025

6/10 Okay

Ivan

Disliked: Property conditions & facilities
Average. Meals very poor
Stayed 2 nights in May 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were phenomenally friendly, room was basic but clean. Beautiful building in a stunning location.
Stayed 1 night in May 2025

8/10 Good

Catherine

Stayed 1 night in May 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, with a good hot bath!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older building (1876) but still in good shape for the most part though some repairs to exterior are in order. The breakfast is consistantly good. Modern bathroom and TV options. Absolutely unbeatable location. Alexandra is literally a moment away from shopping, the train (including the Jacobite) dining and the main road. So glad we chose Alexandra, will gladly return!
Stayed 4 nights in Apr 2025

6/10 Okay

Vivian, West Gladstone

Beds uncomfotable pillows old too soft. Mould anove window. Bathroom ok.
Stayed 3 nights in Apr 2025

6/10 Okay

Zsuzsa

Liked: Cleanliness, room comfort
Good location. My room was a bit old but still had the necessary things. It was very noisy though, a generator(?) house in front of the window was making a lot of noise which you could hear with windows closed as well. The twin bed was a bit small.
Stayed 1 night in Apr 2025