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The Approach Hotel

2.0 star property

Photo gallery for The Approach Hotel

Waterslide
Golf
Sauna
Yoga
Standard Room, 2 Queen Beds

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Gym
  • Spa
  • Laundry

Explore the area

View map
2040 Summit Dr, Panorama, BC, V0A 1T0
  • Place, Panorama Mountain Ski Area
    ‪1 min walk‬
  • Place, Mile 1 Quad Express
    ‪5 min walk‬
  • Place, Greywolf Golf Course
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Queen Beds

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Property grounds
Panorama Vacation Retreat at Horsethief Lodge
  • Pool
  • Hot tub
  • Kitchen
  • Restaurant
4.3 out of 5, Excellent, 398 reviews
Panorama Vacation Retreat at Horsethief Lodge

About the area

Panorama

When you stay at The Approach Hotel in Panorama, you'll be near ski lifts, just steps from Panorama Mountain Ski Area and 6 minutes by foot from Toby Chairlift. .This family-friendly hotel is 0.5 mi (0.7 km) from Mile 1 Quad Express and 0.5 mi (0.8 km) from Rk Heliski.

What's nearby

  • Panorama Mountain Ski Area - 1 min walk - 0.0 km
  • Mile 1 Quad Express - 5 min walk - 0.4 km
  • Toby Chairlift - 6 min walk - 0.5 km
  • Red Carpet - 8 min walk - 0.7 km
  • Greywolf Golf Course - 4 min drive - 2.4 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 124 min drive

Restaurants

  • ‪Alto Kitchen & Bar - ‬5 min walk
  • ‪Cliffhanger Restaurant - ‬4 min drive
  • ‪Fireside Cafe & Lounge - ‬8 min walk
  • ‪T Bar & Grill - ‬7 min walk
  • ‪The Shack at Greywolf - ‬4 min drive

About this property

The Approach Hotel

Ski hotel with 2 restaurants and 2 outdoor pools
The Approach Hotel offers 57 accommodations with coffee/tea makers and complimentary toiletries. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains.

A golf course and 3 outdoor tennis courts are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Stay in one of 57 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include coffee/tea makers and fans.
Practice your swing on the golf course or dip into one of the 2 outdoor swimming pools. Additional features at this hotel include complimentary wireless internet access, ski storage, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-out, laundry facilities, and ATM/banking services. Free self parking is available onsite.
The Approach Hotel has 2 restaurants serving breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Cross-country skiing
  • Downhill skiing
  • Golf course
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Mini golf
  • Mountain biking
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Mini golf
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • In the mountains
  • Picnic area
  • Pool loungers

Spa

  • Massage
  • Spa services

Accessibility

  • Lift
  • Thin carpet in room

More

  • 4 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Fan
  • Heating

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during January, December, November, February, March, and April:
  • Children's club
  • Sauna
  • Swimming pool
  • Water park

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from July to August

Property is also known as

Pine Inn Mountain Village
Pine Inn Panorama Mountain Village
Pine Panorama Mountain Village
Pine Inn Panorama Mountain Resort
Pine Inn Mountain Resort
Pine Panorama Mountain
Panorama Mountain Resort Pine Inn
Mountain Resort Pine Inn
Pine Inn at Panorama Mountain Resort
Pine Inn at Panorama Mountain Village
The Approach Hotel Hotel
The Approach Hotel Panorama
The Approach Hotel Hotel Panorama
Panorama Mountain Resort Pine Inn

Reviews

The Approach Hotel Reviews

6.4

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 86 out of 590 reviews
Rating 8 - Good. 176 out of 590 reviews
Rating 6 - Okay. 156 out of 590 reviews
Rating 4 - Poor. 99 out of 590 reviews
Rating 2 - Terrible. 73 out of 590 reviews

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not bad

Good location in the heart of the village. But rooms were not cleaned and in room coffee was not refreshed each day. Not a huge deal but the village coffee shop doesn’t open until 8am. Just a bit of a pain.
Stayed 3 nights in Aug 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No air conditioning, thankfully gets cool at night
Stayed 3 nights in Aug 2025

10/10 Excellent

Ariya

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and decent mini fridge
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort

Be Careful!

I was given a room beside the ice machine, beside the elevator and overtop of the room that heated and cooled the entire building. My room was shaking and rumbling none stop and it was insanely warm in the room. The AC control was deactivated and all I had was a small fan. On night two my key card stopped working so they called for a new card. I waited 15 minutes for the card and when they brought it they found out that the battery for my door was dead. I wanted another 20 minutes, sitting on the floor in front of my room the people walking by me smirking and laughing. I finally got in my room but had to wait for maintenance to take the door apart, replace the battery and put it back. The restaurants on site were insanely expensive but the food was horrible. It’s not that it was served cold or the service was bad. The food itself was the cheapest frozen food anyone could buy, and then they cooked that and served it. Nothing was made from scratch.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cyndee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay in a Fantastic Area

This was our second stay at Panorama Mountain Resort but our first stay at The Approach Hotel. We stayed for 3 nights in July and used the location as a pit stop for trips out to other areas such as Golden and Lussier Hot Springs. We thoroughly enjoyed the heated pool and hot tubs, but really wished they would allow access later than 10:00 pm as the sun was just going down and we would have loved to continue relaxing in the peaceful scenery under the stars. The Approach is a self-serve type stay and we did not mind this in the least. More towels or other requests were easily placed with the main check in. The only snag we hit was calling T-Bar & Grill to order takeout - the phone was never answered so we had to walk over, order and then wait for food. Still not a big deal and the food was very good! The rooms were very nicely refinished, modern and clean and we appreciated that the toiletries in the shower were in locked dispensers instead of bottles that could possibly be tampered with. Such a great stay in an incredibly beautiful area - we will be back soon!
Stayed 3 nights in Jul 2025

8/10 Good

Belinda

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Bon Vizmark

Travelled with family and small children
Liked: Amenities
The property was mice and clean. Accessible to everything. We love our stay and definitely we’ll comeback. 😁
Stayed 2 nights in Jul 2025

6/10 Okay

Shareen

Travelled with partner
Liked: Cleanliness, amenities
Nice area
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and location! They even accommodated, so we could stay an extra night.
Stayed 2 nights in Jul 2025

4/10 Poor

Karim

Disliked: Cleanliness, staff & service
Despite the room being clean when checking in it was still dirty. Numerous issues were found in the room (sink clogged etc.). Signage to the room was confusing and no elevator or easy access to the 5th floor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nemat

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Kyle

Stayed 2 nights in Jul 2025

8/10 Good

Cheryl, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lots of things to do. Pool was a bit crowded with screaming kids. Too bad no adults only pools lol. Also only one restaurant open, wish more choices. Staff was great. Everything way overpriced.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Corrie

Disliked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriel

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Lanny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Leonard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rooms are comfortable. Building no elevator, difficult with lot of luggage and kids.
Stayed 2 nights in Jul 2025

6/10 Okay

Brittany

Stayed 2 nights in Jul 2025

2/10 Terrible

Derek

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No elevator in our building and we were on the 4th floor and had to park a mile away
Stayed 2 nights in Jun 2025

8/10 Good

Tracy

Stayed 3 nights in Jul 2025

8/10 Good

Pam

Excellent family holiday!!!

There is lots of activities to do at the resort. The rooms are clean and beds are comfortable. There is no ac in the room so I would recommend packing a fan. We loved all the activities right at the resort!!
Stayed 3 nights in Jul 2025

8/10 Good

Wayne, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pool annd mountain surroundings Room is newly renovated and in a good state. Only downside is lack of daily room cleaning and air conditioning. When it’s 34 degrees outside it’s pretty warm inside and takes forever to cool down. If they even added portable a/c would probably improve the hotel immensely.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort

So So...

There was no air conditioning in the rooms, and we pack meals for cost effectiveness, but there was no microwave in the rooms or on site to use. Completely affected our trip.
Stayed 2 nights in Jul 2025

6/10 Okay

George

Business traveller
Liked: Cleanliness
Disliked: Room comfort
2 night stay for work. The room was clean and presentable but the tub was clogged and it was noisy. The worse part was that were was no Air conditioning.
Stayed 2 nights in Jul 2025