It was overall good experience to stay, the location is spurb, just less than a minute to Tram station, tourist vibe, Grand bazar, restaurant are nearby, once you're on the road by the tram line you reach Macdonald, or burger king in 5 minutes, Breakfast was included in our package but couldn't try it because stayed with kids and was lazy to wake up early - Room was clean and cosy , with facilities, you can make coffee tea or can grab drink from the small fridge with full stake of - free chocolate, drink etc , even they put new water bottles with after every cleaning service, I've very less interaction with the reception staff but i feel them polite and good -