Hotel Riu Plaza Fisherman's Wharf

4.0 star property

Photo gallery for Hotel Riu Plaza Fisherman's Wharf

Lobby sitting area
Reception
Terrace/patio
Bar (on property)
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View map
2500 Mason St, San Francisco, CA, 94133
  • Place, Pier 39
    ‪5 min walk‬
  • Place, Lombard Street
    ‪8 min walk‬
  • Place, Alcatraz Island
    ‪22 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(712 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(483 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(78 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Suite

8.4 out of 10
Very good
(14 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Hotwire ROH)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Queen Beds (Superior)

8.8 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

San Francisco

Located in San Francisco (Fisherman's Wharf), Hotel Riu Plaza Fisherman's Wharf is within a 10-minute walk of Pier 39 and Aquarium of the Bay. .This hotel is 0.5 mi (0.8 km) from Ghirardelli Square and 0.5 mi (0.8 km) from Alcatraz Island.

What's nearby

  • Pier 39 - 5 min walk - 0.5 km
  • Aquarium of the Bay - 5 min walk - 0.5 km
  • Lombard Street - 8 min walk - 0.7 km
  • Ghirardelli Square - 11 min walk - 1.0 km
  • Alcatraz Island - 22 min drive - 3.5 km

Getting around

  • Beach St & Mason St Stop - 1 min walk
  • San Francisco Station - 6 min drive
  • San Francisco Intl. Airport (SFO) - 40 min drive

Restaurants

  • ‪Boudin Bakery Café Baker's Hall - ‬3 min walk
  • ‪Bistro Boudin - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪IHOP - ‬2 min walk
  • ‪Applebee's Grill + Bar - ‬4 min walk

About this property

Hotel Riu Plaza Fisherman's Wharf

Hotel with free breakfast, a quick walk to Pier 39
Hotel Riu Plaza Fisherman's Wharf offers 531 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 531 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
At Hotel Riu Plaza Fisherman's Wharf, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Northpoint Restaurant - Onsite bar. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 60.42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Northpoint Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (106 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 41.2 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 60.42 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fisherman's Wharf Sheraton
Sheraton Fisherman's Wharf
Sheraton Hotel Fisherman's Wharf
San Francisco Sheraton
Sheraton Fishermans Wharf
Sheraton San Francisco
Sheraton Fisherman's Wharf Hotel
Sheraton Fisherman's Wharf
Riu Plaza Fisherman's Wharf
Sheraton Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf Hotel
Hotel Riu Plaza Fisherman's Wharf San Francisco
Hotel Riu Plaza Fisherman's Wharf Hotel San Francisco

Reviews

Hotel Riu Plaza Fisherman's Wharf Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 4435 out of 7028 reviews
Rating 8 - Good. 1632 out of 7028 reviews
Rating 6 - Okay. 571 out of 7028 reviews
Rating 4 - Poor. 204 out of 7028 reviews
Rating 2 - Terrible. 186 out of 7028 reviews

Reviews

8/10 Good

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was too long for service. Too much people
Stayed 3 nights in Jul 2025

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Distance from the piers
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Extremely poor customer service. I would not recommend to anybody having the experience we had. During check-in, instead of being warmly welcomed, we were surprisingly advised we will be charged extra for our 2yr old toddler to stay with us in the same room. This is nowhere disclosed in the reservation terms and conditions. The staff clearly were aligned in their posture of not caring and saying they cannot put all the terms and conditions in Expedia’s booking platform. All of this for $22. But as a customer, it’s the principle of being charged for something you only find out about later.
Stayed 1 night in Jul 2025

10/10 Excellent

Armina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. So impressed with the breakfast buffet! Many selections for a complimentary breakfast. Everyone was so nice. Will stay again!
Stayed 1 night in Jul 2025

10/10 Excellent

SIMON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was spacious, made us feel luxurious. The bed/pillows/linen was very comfortable. Loved how the living area could be closed off from the sleeping area/bedroom.
Stayed 5 nights in Jul 2025

8/10 Good

Boaz

Travelled with family
Liked: Cleanliness, staff & service, amenities
A BIG but nice hotel. Very good location. Taks 5 mim to walk to my room. Very nice and rich breakfast but had to wait 10 min in line to enter. The room is OK. not to big but have it all. At the 2nd floor the street traffic is very clear and disturbing.
Stayed 1 night in Jul 2025

8/10 Good

tony

Liked: Cleanliness, staff & service, amenities
In general good bang for the buck. No transport to SFO made it real inconvenient
Stayed 1 night in Jul 2025

8/10 Good

Hayley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fishermans Warf standout.

Fantastic service every step of the way. Great location with access to public transportation. Exceptional breakfast buffet.
Stayed 1 night in Jul 2025

8/10 Good

Xcess

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Thomas Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

8/10 Good

zenen, miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. The breakfast option was ok just very crowded. A big downfall was no coffee or mart open for early bird and early flights. Not even a cup of. Coffee.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sausha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t know what to expect with this stay but I will say it beyond exceeded our expectations. We arrived a few hours early and they was able to get us into a room with in a couple Hours. Breakfast was also included with the reservation and was AWESOME. It is also with in walking distance of the Pier which was perfect. We will stay here aging
Golden gate bridge
Stayed 3 nights in Jul 2025

2/10 Terrible

Shaishav Shashikant

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrated, run down hotel, very expensive for its current condition. Long time for even mid night check in. Asking passports of every person, scanning etc. Poor English skills of almost all staff. Unfriendly staff and hidden charges for facilities which were not declared at the time of booking. Swimming pool is outdoor and we couldnt use it for even a single day. Breakfast line could be half a mile long everyday and anytime. Overall very average and run down hotel, probably popular because of location. Would not recommend this hotel.
Stayed 5 nights in Jul 2025

8/10 Good

Angela F Keay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Alexandra

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very high surprise resort fee per room for nothing. Hidden on Expedia
Stayed 4 nights in Jul 2025

8/10 Good

Susi, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed multiple times at this hotel and our only complaints would be the front receptionists were not very helpful or accommodating with simple requests and the price of parking is absolutely ridiculous and will keep us from staying there again. Additionally having to pay extra for our two kids seemed unreasonable and this hotel is the only time we've ever had to do that.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walk to the wharf

Walking distance to the wharf and super clean room.
Stayed 1 night in Jul 2025

10/10 Excellent

Dana, McKinney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about The Riu Plaza was stellar. I booked a single room with a king size bed, but was upgraded to a suite just because without an extra fees. The staff was prompt and helpful. The hotel overall, inside and out, was clean and well presented. I would recommend The Riu to anyone looking for a loxary stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s nice specially their breakfast, property is abit beat from the outside the rooms are well kept. Super comfortable beds, restrooms super tight spaces on all rooms, we used 2 and I been in 2 other rooms in the past, but other than that awesome 8 mins walk to fisherman’s wharf.
Stayed 1 night in Jul 2025