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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Lobby sitting area
Front of property – evening/night
Point of interest
Outdoor pool, open 6 AM to 10:00 PM, free pool cabanas, pool loungers
2 restaurants, breakfast, dinner served; American cuisine

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1201 Riverplace Boulevard, Jacksonville, FL, 32207
  • Place, Florida Theatre
    ‪9 min walk‬
  • Place, Times-Union Center for the Performing Arts
    ‪11 min walk‬
  • Place, VyStar Veterans Memorial Arena
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 2 Double Beds (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

  • River view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Studio, 1 King Bed

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, River View

  • River view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

  • River view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed (Riverfront)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Exterior
Hyatt Regency Jacksonville
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
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The price is NZ$402
includes taxes & fees
8 Mar - 9 Mar
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About the area

Jacksonville

A stay at DoubleTree by Hilton Hotel Jacksonville Riverfront places you in the heart of Jacksonville, within a 5-minute drive of Jacksonville Museum of Modern Art and VyStar Veterans Memorial Arena. .This hotel is 2 mi (3.2 km) from EverBank Stadium and 2.2 mi (3.5 km) from Daily's Place.

What's nearby

  • Friendship Park - 1 min walk - 0.2 km
  • Baptist Medical Center Jacksonville - 9 min walk - 0.8 km
  • Florida Theatre - 9 min walk - 0.8 km
  • Times-Union Center for the Performing Arts - 11 min walk - 0.9 km
  • VyStar Veterans Memorial Arena - 3 min drive - 2.0 km

Getting around

  • Riverplace Station - 4 min walk
  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 24 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Shor Seafood Grill & Tavern - ‬15 min walk
  • ‪The Southern Grill - ‬4 min walk
  • ‪Sake House - ‬4 min walk
  • ‪Tidbits - ‬10 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Riverfront hotel with 2 restaurants, near Jacksonville Museum of Modern Art
DoubleTree by Hilton Hotel Jacksonville Riverfront offers 293 accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 293 guestrooms featuring MP3 docking stations and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with American cuisine at St. Johns Provision Co., one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 19 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
St. Johns Provision Co. - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Ruth's Chris - Overlooking the pool, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 22 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 30 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19.95 for adults and USD 11 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Ruth's Chris
  • St. Johns Provision Co.

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 19 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (75 centimetre high)
  • Lift (105 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (75 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 22.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.8
Rating 10 - Excellent. 499 out of 1570 reviews
Rating 8 - Good. 264 out of 1570 reviews
Rating 6 - Okay. 335 out of 1570 reviews
Rating 4 - Poor. 225 out of 1570 reviews
Rating 2 - Terrible. 247 out of 1570 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need renovations but clean
Stayed 2 nights in Oct 2025

8/10 Good

Laqucita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place only got 4 stars because it needs to be updated as a whole hotel. However, Everything else was great, the rooms were clean, views were AWESOME,staff was nice, the burger....we ate at the restaurant two days in a row because of the smash burger. OMG 10 out of 10. But all it needs is to be updated, nothing else needs to be touched. That's about it.
Stayed 2 nights in Oct 2025

4/10 Poor

Katrina

Disliked: Cleanliness, property conditions & facilities
The room furnishings are worn and tattered; the ac unit was dusty and dirty and it didn’t work properly Dot there was no heat blowing only cold air and it was loud so I had the maintenance technician just turn it completely off and I had to just bundle up in the room to keep warm. Just before check out, I had to retrieve my own luggage cart and when I got back to the room, the keys didn’t work. I had to have someone to come up and let me in the room so that I could gather my belongings on the cart take it downstairs and check out. Location is what has kept me coming back the last two times, but this will most likely be my last time staying at this location. And it’s too bad because the staff are very helpful and accommodating, but the building is so worn down and raggedy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Antwan

Travelled with family, Travelled with partner
Liked: Cleanliness
Spacious Rooms Great Service
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindi

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. View from the balcony was amazing.
Stayed 4 nights in Oct 2025

8/10 Good

Scott

Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

8/10 Good

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent every time I'm in town this is where I'm staying
Stayed 2 nights in Oct 2025

2/10 Terrible

Brian, Boca Raton

Disliked: Cleanliness, amenities, property conditions & facilities
Room stunk, carpet looked to be 30 years old, stains on tub floor and hotel disnt allow guest to check into room after calling and providing details in advance
Stayed 3 nights in Oct 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t eat breakfast at the facility
Stayed 2 nights in Oct 2025

2/10 Terrible

Roger

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. It was clean and the upkeep was good. Everyone was nice and most helpful. I will decently book here again next time I’m in Jacksonville. Thank you
Stayed 4 nights in Oct 2025

8/10 Good

Raphael

Staff was great room was very clean and the location is good
Stayed 1 night in Oct 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, amenities
Nice spot to stay.
Stayed 2 nights in Oct 2025

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The carpet in our room was horrible. It stains and needs to be replaced. No waste basket or towel bar in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Mathew

Stayed 1 night in Oct 2025

4/10 Poor

Claudia

Stayed 2 nights in Oct 2025

10/10 Excellent

Leander

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was amazing! The staff at this location is superb.
Stayed 3 nights in Oct 2025

6/10 Okay

Leanne James

Liked: Cleanliness, staff & service
Hotel is dated and in need of updating however rooms were clean and hospitality was great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Melinda L

Travelled with family
Liked: Cleanliness, amenities
Great location and outstanding staff. Excellence in accommodating the guests
Stayed 4 nights in Oct 2025

10/10 Excellent

Shalene

Stayed 1 night in Oct 2025

6/10 Okay

Lakeisha

Liked: Cleanliness, staff & service
Disliked: Amenities
I expected more as when you hear the name “Hilton” you automatically think of excellence. Getting off the elevator there was like an old smell. The room did not have a refrigerator or microwave. It was very disturbing to see people smoking weed in the parking lot. The ice machine on the floor was not working I had to go downstairs to get ice. The customer service at the front desk was good but overall I would not stay at the doubletree again.
Stayed 2 nights in Oct 2025

10/10 Excellent

tamika

Stayed 2 nights in Oct 2025

4/10 Poor

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room needs a good cleaning. The room and the hotel is outdated
Stayed 2 nights in Oct 2025

4/10 Poor

Alexander

Liked: Cleanliness
Disliked: Property conditions & facilities

Never Again

I expected a much better room for a downtown hotel on the waterfront. There was lots of rusted metal in the bathroom, a missing handle to slide the stand-up shower glass door, damage around the room's door frame, and an engineer had to replace the battery in the door panel because my keycard stopped working. The wood around the A/C floorboard was unsightly (likely termite issues) and there weren't many nearby food places. I definitely should've stayed elsewhere for my birthday weekend. Very disappointing for my first time in Jax.
Stayed 2 nights in Oct 2025