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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Exterior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪17 min walk‬
  • Place, University of North Florida
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(83 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(59 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(23 reviews)
  • Lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jacksonville

With a stay at Hyatt Place Jacksonville / St. Johns Town Center in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 6.8 mi (10.9 km) from The Avenues and 9.3 mi (15 km) from EverBank Stadium.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.1 km
  • Topgolf - 17 min walk - 1.4 km
  • University of North Florida - 2 min drive - 2.0 km
  • EverBank Stadium - 15 min drive - 20.0 km
  • TPC Sawgrass - 20 min drive - 25.1 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪Ted's Montana Grill - ‬9 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront hotel with an outdoor pool, 6-minute walk to St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at The Placery serving the guests of Hyatt Place Jacksonville / St. Johns Town Center, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 6472 square feet (601 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
The Placery - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 53 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 748 out of 1001 reviews
Rating 8 - Good. 152 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean, and the hotel was very nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Anelisse

Liked: Cleanliness, staff & service, amenities
Staff was great. Someone had broken and left part of a lamp plug in a socket and when we told the front desk they were very quick and efficient to fix the issue.
Stayed 1 night in Nov 2025

6/10 Okay

Pooja

Travelled with family
Liked: Cleanliness
Hotel is very clean and at a great location- surrounded by lots of options for food and shopping. We did not get the breakfast but were informed that it’s $11 per person. We were disappointed by 2 main things. At check-in, the parking policy was never explained to us ($5 per night for gated parking which is automatically deducted from the incidentals charge). The amount is fine, it was just a nuisance to not know that, park, get settled in, and have to come back- stand in line, just to ask for clarifications on whether we’re supposed to have a hang tag/ticket, etc. since it was never explained at check-in. Next- the really annoying part of our stay… We were exhausted and had a morning flight to catch. We were awakened by a relentless knock on our door early in the morning. It was a woman in a flannel sweater jacket holding a clipboard. She barely spoke English but we figured out that she was asking “when are you leaving?” We were confused and asked, “isn’t checkout at 11?” Even though we had no plans to stay that late, we felt it was extremely unprofessional and rude to disrupt our sleep so she could ask what time we were planning on leaving. She was kind, but this caught us completely off guard and it was not something we expected to experience at a Hyatt property. She responded with “ok!” And then she turned around and left. The toilet in our bathroom was running all night. Again, because we were exhausted- we didn’t bother to complain. Just not what we expected.
Stayed 1 night in Nov 2025

10/10 Excellent

David, FORSYTH

Liked: Cleanliness, amenities, property conditions & facilities
Our room clean and spacious. The location to eating places excellent. The cleaning staff was wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

James, Byron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was above average, for an additional fee. Coffee was good!
Stayed 3 nights in Oct 2025

6/10 Okay

Andrew, Longwood

Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Allison

Stayed 1 night in Oct 2025

10/10 Excellent

LaTonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BES
Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second time staying at this Hyatt Place. It is conveniently located at St. John’s. Staff are very courteous and friendly. Breakfast has a great variety, and healthy options. Parking can be a little hard in the weekends but manageable. Rooms are decent and beds are as well. My husband used the gym and he was pleased with the options. The pool was great as well.
Stayed 2 nights in Oct 2025

10/10 Excellent

Emily

Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel and love the close proximity to shopping. Definitely staycation vibes.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Cliff

Travelled with partner
Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Alisa

Stayed 2 nights in Oct 2025

10/10 Excellent

Tabetha

Stayed 1 night in Oct 2025

8/10 Good

L S

Stayed 1 night in Sep 2025

10/10 Excellent

william

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Jordan, Jesup

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Located close to everything in the Towne Center. Clean and bright.
Stayed 2 nights in Oct 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this property!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our room and how close it was to shopping restaurants etc
Stayed 2 nights in Oct 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, nice staff, quiet, comfy bed, tons of stuff to do and eat in the area!
Stayed 1 night in Sep 2025

10/10 Excellent

Geovani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is the best and very good conditions
Stayed 3 nights in Sep 2025