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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Relax and socialize in our outdoor patio area, featuring sofas, chairs, and a fire pit.
Hyatt Place hotel offers stunning views of the adjacent water.
Romantic outdoor wedding setup on a lakefront deck with a beautiful wooden archway and white aisle.
Enjoy cooking in this well-equipped kitchen with a central island, sink, and ample counter space.
Relax by the pool surrounded by palm trees and lounge chairs.

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly

Explore the area

Map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • St. Johns Town Center
    ‪1 min walk‬
  • University of North Florida
    ‪3 min drive‬
  • EverBank Stadium
    ‪16 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(75 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(24 reviews)
  • 48 sq m
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room (2 Queenbed & 1 Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Room (2 Queenbed & 1 Sofabed)

9.0 out of 10
Wonderful
(57 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Lake View

9.2 out of 10
Wonderful
(22 reviews)
  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Jacksonville

With a stay at Hyatt Place Jacksonville / St. Johns Town Center in Jacksonville (Southside), you'll be within a 5-minute drive of St. Johns Town Center and University of North Florida. .This hotel is 6.8 mi (10.9 km) from The Avenues and 9.3 mi (15 km) from EverBank Stadium.

What's nearby

  • St. Johns Town Center - 1 min walk - 0.0 km
  • University of North Florida - 3 min drive - 1.7 km
  • UNF Arena - 4 min drive - 4.4 km
  • Mayo Clinic Florida - 9 min drive - 11.5 km
  • EverBank Stadium - 16 min drive - 20.0 km

Getting around

  • Jacksonville Station - 23 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Texas Roadhouse - ‬9 min walk
  • ‪P.F. Chang's China Bistro - ‬6 min walk

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 160 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at The Placery serving the guests of Hyatt Place Jacksonville / St. Johns Town Center, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has 6472 square feet (601 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - Onsite restaurant.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 53 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Self parking fee: USD 5.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1009 reviews
Rating 8 - Good. 161 out of 1009 reviews
Rating 6 - Okay. 55 out of 1009 reviews
Rating 4 - Poor. 25 out of 1009 reviews
Rating 2 - Terrible. 22 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrian

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I needed.
Stayed 1 night in Apr 2025

8/10 Good

Tucker, Bethlehem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in was questionable. I had ordered a room with a view of the lake and they gave us a handicap room looking at the parking lot
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind!
Stayed 1 night in Jan 2025

10/10 Excellent

Messiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 1 night in Apr 2025

10/10 Excellent

LaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Will be staying again!
Stayed 2 nights in Apr 2025

10/10 Excellent

Abby

Stayed 3 nights in Apr 2025

10/10 Excellent

Giselle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed... always clean... friendly staff etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Son

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacob

Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 4 nights in Apr 2025

10/10 Excellent

Jo Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time here. Walk to restaurants and shops, warm pool, nice breakfast and gteat staff.
Stayed 2 nights in Apr 2025

8/10 Good

Eddie, Tamarac

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2025

10/10 Excellent

NANCY

Only stayed one night after flight in then on to our destination. Very pleasant stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Stayed 1 night in Mar 2025

10/10 Excellent

YaNella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the nice and amazing staff
Stayed 1 night in Apr 2025

6/10 Okay

ASTREIT

Stayed 2 nights in Apr 2025

10/10 Excellent

Susana D

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aleksandr

Quick
Stayed 1 night in Apr 2025

10/10 Excellent

Giselle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always agreat stay at this hotel. Easy check in amd check out process. Super quiet and secure. Beds and rooms are very clean and comfortable.
Stayed 3 nights in Apr 2025

8/10 Good

Stacey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to St. John’s town center with shops and restaurants
Stayed 2 nights in Apr 2025

6/10 Okay

TAMIKA

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall it is a nice clean property, but what was not so great was, I wanted to do a earlier checkout date and couldn’t and they stated that I had already prepaid and then the day that I had to checkout the cleaning service knock on my door at 11am asking what time I was going to depart, as if I was late checking out and checkout was at noon. I inform the front desk of this and the gentleman that check me out act as if he didn’t care because I mentioned it to him twice and then he stated that he doesn’t know why they would do that.
Stayed 3 nights in Mar 2025