4/10 Poor
Iryna
Travelled with family
28 Jan 2026
Disliked: Cleanliness
It is hard to enjoy the "aloha spirit" when you’re checking the sheets with a flashlight every night.
I really wanted to love this resort, but unfortunately, our stay was overshadowed by a series of safety and hygiene concerns.
The most upsetting part of our trip was finding a cockroach on my daughter’s pillow while she was still in bed. She was absolutely terrified and refused to go to sleep for the rest of the trip.The rest of the family felt incredibly uncomfortable every night, constantly expecting to find more pests crawling in our sheets.
Room & Property Condition
The hotel is only partially renovated, and the age shows in ways that affect comfort.
Noise: The walls offer very little soundproofing, and the patio doors were extremely squeaky.
Amenities:We loved the fire pits and gas lights initially,but they were turned off halfway through our stay.Seeing the neighboring hotel’s lights still on made it feel like this property simply ran out of propane or gave up on the ambiance.
Safety:the top of the beach swing actually broke and fell, nearly hitting my child.
The Food:The restaurant location is unbeatable and the live music was a wonderful touch.Pricy.
Perks: The hot/cold water dispensers were very convenient, and we appreciated the yoga classes and free valet parking.
Summary: While the staff was great,I cannot recommend a hotel where pests are found in the bedding and equipment is falling apart.For the price,we expected higher standard of maintenance & hygiene.
Iryna
Stayed 5 nights in Jan 2026
