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Hotel Hacienda

3.0 star property

Photo gallery for Hotel Hacienda

Acapulco Suite | Private kitchen
Dos Jefes | City view
Interior detail
Exterior
Acapulco Suite | Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪5 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, International Convention Centre Sydney
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Dos Jefes

Dos Jefes

Dos Jefes

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(33 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Sydney

With a stay at Hotel Hacienda in Sydney (Redfern), you'll be within a 5-minute drive of SEA LIFE Sydney Aquarium and Star Casino. .This hotel is 2.9 mi (4.7 km) from Circular Quay and 3.2 mi (5.2 km) from Sydney Opera House.

What's nearby

  • University of Technology Sydney - 5 min walk - 0.5 km
  • University of Sydney - 7 min walk - 0.6 km
  • World Square Shopping Centre - 17 min walk - 1.5 km
  • International Convention Centre Sydney - 19 min walk - 1.6 km
  • Hyde Park - 3 min drive - 2.0 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪The Lord Gladstone Hotel - ‬3 min walk
  • ‪Henry Lee's Redfern - ‬2 min walk
  • ‪A Bowl Of Noodles - ‬5 min walk
  • ‪Ester Restaurant - ‬4 min walk
  • ‪Calico Cafe - ‬3 min walk

About this property

Hotel Hacienda

Hotel in Sydney, near SEA LIFE Sydney Aquarium
Hotel Hacienda offers 64 accommodations with hair dryers. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads. This Sydney hotel provides complimentary wireless Internet access.

Make yourself at home in one of the 64 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include luggage storage, an elevator, and a vending machine. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Hotel Hacienda Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 210 out of 1000 reviews
Rating 8 - Good. 326 out of 1000 reviews
Rating 6 - Okay. 276 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 81 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Isabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights, overall was a somewhat enjoyable stay. The room was very small, however it has aircon and a TV. Unfortunately the room itself was not the cleanest when we came in. There was old food in the mini fridge from the last people, and hair inside the drawers/ on the shower walls. The toilet seat didn’t sit in place and the bathroom tap wasn’t in the best condition either. Otherwise it was in a good location (close to the train station) and was nice and quiet.
Stayed 6 nights in Oct 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Uniquely different, small rooms but reasonably priced, can hear the trains but didnt keep us up. Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Can

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Why pay more for a hotel? Clean, great water pressure for the shower, friendly service. Regarding the noise from the train line, it's not as bad as other reviews say. Just bring ear plugs if you are worried :)! Highly recommended!
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort

You get what you pay for

Room had not been properly cleaned: under the bed hadn’t been swept, and there was mould in the bathroom from consistent poor cleaning. Bed was terribly uncomfortable with the worst pillows I’d ever slept on. The room was loud, all night you can hear the train nearby, as well as people walking down the hallway. The entire hotel also has a weird smell. Staff were nice.
Stayed 4 nights in Aug 2025

4/10 Poor

Clarence

Stayed 1 night in Aug 2025

10/10 Excellent

Brielle

Stayed 1 night in Aug 2025

2/10 Terrible

Cyrus

Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room was small but clean and secure. Location is great for the price, one stop by train from sydney central. Of our 3 night stay, 2 nights good, but one night very noisy due to rowdy guests in next room.
Stayed 3 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for solo travellers. Value for money. A restaurant on site would be good
Stayed 1 night in Aug 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Lynne

Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Jul 2025

4/10 Poor

Kaiyun

Stayed 1 night in Jul 2025

6/10 Okay

Tim

Stayed 1 night in Jul 2025

4/10 Poor

Kaiyun

Stayed 1 night in Jul 2025

2/10 Terrible

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Manager was friendly on arrival and the room was clean neat and tidy but floors were polished concrete and room was tiny with no coffee or tea making facilities. Room was very noisy from trains running all night and other guests coming in during the night so unable to get any sleep.
Stayed 1 night in Jun 2025

8/10 Good

Phoebe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great coffee and comfortable beds. Good shower pressure too! Only thing I didnt like was the scent in the lobby
Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities, property conditions & facilities
Very noisy train line got woken up by the next rooms alarm going off so can hear absolutely everything. Bed not great. Limited parking stuffy room. Blind didn’t work. Wasn’t great at all
Stayed 1 night in May 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 1 night in May 2025

2/10 Terrible

Yvonne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No towels when we got there filthy room no breakfast as advertised on Expedia website! We got some of our money back but had the inconvenience of having to move hotels!
Stayed 6 nights in May 2025

10/10 Excellent

Tijuanna

Liked: Cleanliness, staff & service, property conditions & facilities
Had an overall great stay in the El Nido accommodation. Please note that you can hear the train go by - it’s not too loud and that you can hear other visitors outside the room quite clearly so just be mindful of that with noise control. Besides this, hotel staff were friendly and responsive. Would recommend this accomodation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend
Stayed 1 night in Apr 2025

8/10 Good

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025