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Hotel Hacienda

Property class: 3

Photo gallery for Hotel Hacienda

Interior detail
Exterior
Interior detail
Dos Jefes | City view
Acapulco Suite | Private kitchen

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View map
179 Cleveland Street, Redfern, NSW, 2016
  • Place, University of Technology Sydney
    ‪7 min walk‬
  • Place, University of Sydney
    ‪7 min walk‬
  • Place, International Convention Centre Sydney
    ‪19 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪9 min drive‬

Room options

View all photos for Acapulco Suite

Acapulco Suite

Acapulco Suite

8.0 out of 10
Very good
(2 reviews)
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Dos Jefes

Dos Jefes

Dos Jefes

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for El Jefes

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Jefes

7.0 out of 10
Good
(11 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for El Nido

Soundproofing, iron/ironing board, free WiFi, bed sheets

El Nido

7.6 out of 10
Good
(35 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Sydney

With a stay at Hotel Hacienda in Sydney (Redfern), you'll be within a 5-minute drive of SEA LIFE Sydney Aquarium and Star Casino. .This hotel is 2.9 mi (4.7 km) from Circular Quay and 3.2 mi (5.2 km) from Sydney Opera House.

What's nearby

  • University of Technology Sydney - 7 min walk - 0.6 km
  • University of Sydney - 7 min walk - 0.6 km
  • Capitol Theatre - 16 min walk - 1.3 km
  • World Square Shopping Centre - 17 min walk - 1.5 km
  • International Convention Centre Sydney - 19 min walk - 1.6 km

Getting around

  • Sydney Redfern Station - 5 min walk
  • Redfern Station - 6 min walk
  • Sydney Airport (SYD) - 21 min drive

Restaurants

  • ‪Khao Yum Thai - ‬6 min walk
  • ‪Calico Cafe - ‬3 min walk
  • ‪The Eveleigh Hotel - ‬3 min walk
  • ‪Brickfields Chippendale - ‬3 min walk
  • ‪Ester Restaurant - ‬4 min walk

About this property

Hotel Hacienda

Hotel Hacienda offers 64 accommodations with hair dryers. Televisions come with digital channels.

Bathrooms include showers with hydromassage showerheads. This Sydney hotel provides complimentary wireless Internet access.

Make yourself at home in one of the 64 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Featured amenities include luggage storage, an elevator, and a vending machine. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (AUD 30 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: AUD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 25

Special check-in instructions

The property charges 1.98 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 50 will be collected before check-in.

We have included all charges provided to us by the property.

This property's damage deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Secured self parking fee: AUD 30.00 per night
  • Early check-in fee: AUD 25 (subject to availability)
  • Late check-out fee: AUD 25 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.98 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Y City South
Y City South Hotel
Y Hotel City
Song Hotel Redfern Chippendale
Y Hotel City South Chippendale
Y City South Chippendale
y Hotel Sydney
Song Redfern Chippendale
Song Redfern
Song Hotel Redfern
Hotel Hacienda Hotel
Hotel Hacienda Redfern
Hotel Hacienda Hotel Redfern

Hotel Hacienda Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 221 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 269 out of 1001 reviews
Rating 4 - Poor. 105 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Gary

Disliked: Amenities, property conditions & facilities
The towels were changed daily but I was booked in for 13 nights and didn't notice a change of bedding. As i said earlier the staff we're friendly and polite.
Stayed 13 nights in Jan 2026

8/10 Good

Vincent

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Really great experience. Loved the neighborhood
Stayed 3 nights in Jan 2026

10/10 Excellent

Stéphanie

Liked: Cleanliness, property conditions & facilities
Propre très petite chambre mais très bien pour je prix. Le personnel accueillant. Le lobby est mignon .
Stayed 2 nights in Jan 2026

8/10 Good

Mary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were incredibly helpful, room was clean and location made it so easy to get into the city
Stayed 2 nights in Jan 2026

8/10 Good

Shawnna

Stayed 2 nights in Jan 2026

10/10 Excellent

mark

Liked: Cleanliness, staff & service
Value. Lovely staff
Stayed 3 nights in Jan 2026

8/10 Good

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Basic room but fine for what I needed. Really comfy bed and great shower, nice towels. Reception staff were really helpful and also stored my luggage for a few hours after check out. Some noise from the train station but ear plugs fixed that and I slept really well. Would use again
Stayed 2 nights in Dec 2025

8/10 Good

Belinda

Liked: Property conditions & facilities
Small but comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff nember was great. The room was good for a budget option. Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Sumiyo

Stayed 2 nights in Dec 2025

6/10 Okay

Allee-Louise

Disliked: Cleanliness
Staff were lovely, great location, comfy mattress. Bathroom was quite dirty, old hair still stuck on the shower walls and mould everywhere. Not as sound proofed as you would think.
Stayed 3 nights in Dec 2025

8/10 Good

Jasmyn

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were really nice. The rooms were small but clean. Would love to see a hook or a towel rail in the bathroom. Great price, would stay again
Stayed 6 nights in Dec 2025

6/10 Okay

Ruth

Stayed 1 night in Nov 2025

10/10 Excellent

Nn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very kind staff, amenities are good
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfortable bed. The staff were very helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Klarissa, Calgary

Stayed 1 night in Nov 2025

10/10 Excellent

DR JACQUELINE KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff. Access to snacks and drinks afterhours. Super convenient next to central (was celebrating a friend’s birthday nearby). Great stay!
Stayed 1 night in Nov 2025

6/10 Okay

BEVERLY

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room was clean and tidy ,but no coffee tea ect in room ,room was very small but served it purpose ,parking was really tight but secure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

8/10 Good

Anne Marie

Stayed 1 night in Nov 2025

6/10 Okay

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean & cozy room, staff were super lovely & accomodating ☺️
Stayed 2 nights in Oct 2025

6/10 Okay

Isabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 6 nights, overall was a somewhat enjoyable stay. The room was very small, however it has aircon and a TV. Unfortunately the room itself was not the cleanest when we came in. There was old food in the mini fridge from the last people, and hair inside the drawers/ on the shower walls. The toilet seat didn’t sit in place and the bathroom tap wasn’t in the best condition either. Otherwise it was in a good location (close to the train station) and was nice and quiet.
Stayed 6 nights in Oct 2025

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very convenient for travel into Sydney and was very suitable for the needs of my trip. Would recommend!!
Stayed 2 nights in Oct 2025