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Residence Inn by Marriott Oahu Kapolei

3.0 star property

Photo gallery for Residence Inn by Marriott Oahu Kapolei

Property amenity
Lobby
View from property
Outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
731 Kunehi Street, Kapolei, HI, 96707
  • Place, Ka Makana Ali'i - The Center for West Oahu
    ‪2 min drive‬
  • Place, Wet'n'Wild Hawaii
    ‪2 min drive‬
  • Place, Regal Kapolei Commons
    ‪3 min drive‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪21 min drive‬

Room options

View all photos for Studio Suite, 1 Bedroom

Premium bedding, down duvets, individually decorated

Studio Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, individually decorated

Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(43 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Hearing Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Bedroom (Hearing Accessible)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Balcony (Hearing Accessible)

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed, Balcony (Hearing Accessible)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-In Shower)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, individually decorated

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.7 out of 5, Exceptional, 1,000 reviews
The price is NZ$378
includes taxes & fees
8 Feb - 9 Feb
Hampton Inn & Suites Oahu/Kapolei

About the area

Kapolei

With a stay at Residence Inn by Marriott Oahu Kapolei in Kapolei (City Center), you'll be within a 5-minute drive of Ka Makana Ali'i - The Center for West Oahu and Regal Kapolei Commons. .This hotel is 20 mi (32.2 km) from Honolulu Harbor and 1.8 mi (3 km) from Wet'n'Wild Hawaii.

What's nearby

  • Ka Makana Ali'i - The Center for West Oahu - 2 min drive - 2.3 km
  • Wet'n'Wild Hawaii - 2 min drive - 1.9 km
  • Regal Kapolei Commons - 3 min drive - 3.0 km
  • Pearl Harbor - 21 min drive - 26.6 km
  • Waikiki Beach - 35 min drive - 44.4 km

Getting around

  • Kualaka‘i / East Kapolei Station - 9 min drive
  • Keone‘ae / University of Hawaii - West Oahu Station - 10 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 28 min drive

Restaurants

  • ‪Jack in the Box - ‬3 min drive
  • ‪Zippy's Kapolei - ‬17 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Chick-Fil-A - ‬18 min walk

About this property

Residence Inn by Marriott Oahu Kapolei

Hotel in Kapolei with a 24-hour fitness center and an outdoor pool
Residence Inn by Marriott Oahu Kapolei offers 183 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

55-inch LED televisions come with cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 183 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your bed comes with down comforters and premium bedding. 55-inch LED televisions are provided, with cable programming available. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay, plus a one-time cleaning fee of USD 300.00 and a deposit of USD 40.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 4.42 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 35.00 per day (in/out privileges)
  • Pet deposit: USD 40.00 per day
  • Pet fee: USD 150 per pet, per stay plus USD 300.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 911480170000

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Oahu Kapolei
Residence Inn by Marriott Oahu Kapolei Hotel
Residence Inn by Marriott Oahu Kapolei Kapolei
Residence Inn by Marriott Oahu Kapolei Hotel Kapolei

Residence Inn by Marriott Oahu Kapolei Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 270 out of 381 reviews
Rating 8 - Good. 56 out of 381 reviews
Rating 6 - Okay. 30 out of 381 reviews
Rating 4 - Poor. 11 out of 381 reviews
Rating 2 - Terrible. 14 out of 381 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff friendly, room was very comfortable and clean.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Everything was great! Would have been a 5 star if they changed the breakfast buffet menu more
Stayed 3 nights in Oct 2025

10/10 Excellent

Codie Jay

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could’ve used a few more options. Omelette station would have been awesome! The attendants were really good with keeping the food and drink stations filled. Very friendly.
Breakfast
Studio suite, 1 bedroom (2 queens)
Bathroom
Kitchen (view from adjoining room)
Stayed 2 nights in Oct 2025

10/10 Excellent

DEAN

Stayed 1 night in Oct 2025

8/10 Good

Roger

Liked: Staff & service, property conditions & facilities, room comfort

Nice area

Room kinda pricey but bed good
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Oct 2025

10/10 Excellent

Robyn

Stayed 1 night in Oct 2025

10/10 Excellent

Aubriann

Stayed 1 night in Oct 2025

10/10 Excellent

Twila

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

6/10 Okay

Marie B., Orland

Liked: Property conditions & facilities
Disliked: Staff & service
Room refresher was to happen every other day. No one showed up to refreshed the room. Requested replacement towels to be delivered and nothing was sent. Room phone was not working.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 3 nights in Sep 2025

10/10 Excellent

Josefino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff very friendly and hospitable
Stayed 5 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities

It's Okay.

I was given the ADA room, overall it was okay. The shower area had a bit of grime in the corners and on the fixtures but the room itself was clean. I have stayed at this property in the past, when it was newer and really enjoyed it. This time it seemed a bit more run down. The halls had a weird odor from folks cooking different foods I imagine. The staff is excellent, hands down. There was a ruckus, domestic incident in the floor above in the middle of the night. I called the front desk and they sent security to manage it right away. Bartenders and folks at breakfast are always super nice.
Stayed 7 nights in Aug 2025

4/10 Poor

Casandra

Liked: Property conditions & facilities
Disliked: Staff & service
I took my wife to Hawaii for our wedding anniversary and had a great trip but the hotel left a lot of frustration for us. We are just finishing up our stay and I will say I am disappointed with a lot when it comes to this hotel. First off we have been Marriott bonvoy rewards members for years. When we checked in we were told that since we used Travelocity to book we couldn't add our rewards to this stay. Nothing told us while we were booking that we would be denied of this. That led to no perks for the trip. $40 a day parking ate into our funds for the trip. The lady that checked us in said parking could be comped if we had booked with them and added our rewards but can't! Also I asked for late check out because our flight doesn't leave until later in the afternoon and was told that since we used a third party booking they could not. Next disappointment is the housekeeping. We were here for 5 days and they never came to clean our room! We had to go to the desk and ask for towels, this should never happen as a guest. My wife does dialysis and needs a clean room to do that in... Everyday we had to clean our own room before she could do this and yes, we let the front desk and the housekeeper on our floor know about this request. They said they would clean for us but never came! The breakfast staff were the highlight they were very attentive and friendly. The rooms were nice looking and the bed was comfortable. I am very sad that our rewards with Marriott were null and void becau
Stayed 5 nights in Aug 2025

8/10 Good

Christian

Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location because it was more of a residential area and provided that local activity feel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

charles martin

Liked: Cleanliness, staff & service, property conditions & facilities
Food trucks are substandard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorina

Travelled with family
Liked: Amenities
Great value, safe and clean accommodations with a very friendly welcoming and very attentive staff
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay at this residence inn, in Kapolei,Hi This is a beautiful hotel to stay at if you're visiting Hawai‘i Nei, especially in the Kapolei area. The front desk staff is friendly and courteous, making you feel welcome right away. The facilities are excellent — there's a nice swimming pool, well-equipped gym, and a convenient laundry room. If you’d rather not cook in your room, there’s also a grill area with two Weber grills available. By grills they have a patio area where you can relax with family and play games or just have a nice night cap. I’ll definitely be staying here again the next time I return home to Hawai‘i Nei. Much aloha!
Stayed 2 nights in Jul 2025

10/10 Excellent

john

Stayed 8 nights in Jul 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was comfortable.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Worst service & management

Terrible staff and service. Had to have the conversation about my reservation 5 different times with the fifth being with the manager, Rudy. Speaking to him brought to life that staff will be as good as the person who leads them. He lacked the skill and finesse to manage an upset customer. Kept making excuses for himself and his staff. The property is nice (albeit heavily overpriced) but would warn everyone to stay far away - service is what matters and this place is the pits. I’m a gold elite bonvoy member (for ages) and this is the worst service experiences I have encountered in a decade
Stayed 1 night in Jul 2025

10/10 Excellent

Irene

Stayed 1 night in Jun 2025