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The Moran CITYCENTRE

Property class: 4

Photo gallery for The Moran CITYCENTRE

Exterior
Hallway
Terrace/patio
Rooftop bar, garden views, open daily
Deluxe Suite, 1 King Bed, Non Smoking (Junior)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning

Explore the area

View map
800 Sorella Court, Houston, TX, 77024
  • Place, CityCentre
    ‪1 min walk‬
  • Place, Town and Country Village
    ‪2 min walk‬
  • Place, Memorial City Mall
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

Junior Suite, Mobility Accessible (Classic)

  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 4
  • 2 Double Beds

Junior Suite (Classic)

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Junior Suite (Deluxe)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Mobility Accessible

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

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About the area

Houston

Located in Houston (Memorial), The Moran CITYCENTRE is within a 15-minute drive of Westheimer Road and Memorial Park. .This boutique hotel is 0.1 mi (0.1 km) from CityCentre and 8.4 mi (13.5 km) from Arena Theater.

What's nearby

  • CityCentre - 1 min walk - 0.0 km
  • Town and Country Village - 2 min walk - 0.2 km
  • Houston Community College - Energy Corridor - 7 min walk - 0.6 km
  • Edith L. Moore Nature Sanctuary - 13 min walk - 1.2 km
  • Memorial City Mall - 2 min drive - 3.4 km

Getting around

  • Kinder Station - 21 min drive
  • George Bush Intercontinental Airport (IAH) - 45 min drive

Restaurants

  • ‪Taste of Texas - ‬10 min walk
  • ‪Pluckers Wing Bar - ‬14 min walk
  • ‪Yard House - ‬1 min walk
  • ‪Ojos Locos Sports Cantina - ‬14 min walk
  • ‪Pappasito's Cantina - ‬14 min walk

About this property

The Moran CITYCENTRE

The Moran CITYCENTRE offers 244 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch LED televisions come with premium digital channels, pay movies, and Netflix.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 244 guestrooms featuring minibars and LED televisions. Your pillowtop bed comes with Egyptian cotton sheets. Digital television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including a health club and an outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 5 mi.
Grab a bite at Cafe MORAN, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Cafe MORAN - This café serves breakfast and brunch.
The Allegory Bar - Overlooking the garden, this rooftop bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (USD 48.71 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18.41 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Cafe MORAN
  • The Allegory Bar

Things to do

  • Health club
  • Outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: USD 0.54 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.41 per person
  • Secured valet parking fee: USD 48.71 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

The Moran CITYCENTRE Hotel
The Moran Hotel CITYCENTRE
The Moran CITYCENTRE Houston
The Moran CITYCENTRE Hotel Houston

The Moran CITYCENTRE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1007 reviews
Rating 8 - Good. 161 out of 1007 reviews
Rating 6 - Okay. 82 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jammy

Not w
Stayed 3 nights in Jan 2026

4/10 Poor

Kathryn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything went really well except check-in. The front desk personnel need some polish. There were girls trying to look and act cute and who didn't emit professionalism. By contrast, Amparo who ran the breakfast area was a total pro, the bartender (woman with med. length hair -- can't recall the name) was also very helpful and pleasant. We were at the hotel for an on-time check in and were given a small room on the other side of the elevator shaft, which was noisy and not the JR Suite we booked. We requested a new room and were met by the manager who was courteous and helpful on our second trip to the check in desk and gave us some coupons for meals. Also, I was responsible for 75 nights (25 people checked in for 3 nights -- some staying longer for the bad weather) this past week by people who stayed at the hotel and it seemed that the hotel was disinterested in helping me or accommodating me when I sent an email two months prior to let them know that I had that many people coming exclusively to the Moran for a workshop I gave at a nearby office space. Thought you might want to know. The room was very nice, very clean and the housekeeping staff super sweet. The shower looked worse for wear, but overall I loved the renovation and my guests were very happy with their stays and the location. Your group representatives should seem more engaged and welcoming when approached about a group coming to stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

Thomas, Houston

Stayed 1 night in Jan 2026

6/10 Okay

Sandy

Stayed 2 nights in Jan 2026

10/10 Excellent

Dawn

Stayed 2 nights in Jan 2026

10/10 Excellent

Esther

Stayed 1 night in Jan 2026

8/10 Good

Christofer

Location was great! Everything else was mediocre.
Stayed 2 nights in Jan 2026

2/10 Terrible

Haroon

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Moran Citycentre has an ongoing hot water problem. During my stay, there was NO hot water, meaning no hot showers. When I informed the front desk, they said they were aware of the issue. A prolonged lack of hot water raises serious concerns about basic operations…laundry and food service rely on proper temperatures and sanitation standards. Now the stains on the bedsheets make sense. It’s just GROSS. What’s worse, if you read the reviews, this appears to be a recurring issue that’s been mentioned repeatedly. I just wish I had seen those reviews before booking. Also, don’t expect to sleep past 8am. Housekeeping came twice to knock on the door in the morning, ignoring the Do Not Disturb sign. The manager, Juan Rodriguez, was also informed of the issues but there was no response. DO NOT STAY HERE.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

6/10 Okay

Leslie

Front lobby is understa
Stayed 1 night in Jan 2026

4/10 Poor

Joshua

Stayed 2 nights in Jan 2026

10/10 Excellent

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Philana

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, great everything!
Stayed 1 night in Jan 2026

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the beautiful surrounding area, and such a nice area to immediately walk to right outside the hotel. The staff were incredibly kind and accommodating, and the rooms were nice and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

4/10 Poor

Vanessa

Travelled with family
Disliked: Cleanliness, amenities
I’m sooo upset tonight beyond angry, when we set up our reservation for New Year Eve/ New Year was with the intention to come a see fireworks and a celebration activity. I called to confirm that they would have something going on bc I was bring my special needs family paid extra to have the view almost 1k for NOTHING ACTIVITIES NOTHING FIREWORKS NOTHING NOTHING NADA…. If you want to do a celebration you have to pay an extra for end of the year celebration at the hotel we are a family of 6 there’s no way I can afford that. I already paid way more than what I should off. This year was a hard yr for us and I just wanted to go out and give my family some happiness for a harder year to come and this hotel has done us wrong I have failed to give my family anything. I’m so mad bc I called and confirmed, when I called the lady who answered the phone said there would be a celebration in the courtyard that is why we paid extra for the view. And when we arrived the gentleman said no there will be nothing going on , but you pay extra to go to hotel celebration. Please don’t come here where they twist the words to convince and is not worth money to be in your room frustrated with nothing to but watch tv bc there’s nothing open nor anything going on outside everyone is just playing soccer or walking around.
Stayed 1 night in Dec 2025

10/10 Excellent

L'KESHIA

Stayed 1 night in Dec 2025

10/10 Excellent

Jaylynn

Stayed 1 night in Jan 2026

10/10 Excellent

Riana

Liked: Cleanliness, staff & service, amenities
The room was gorgeous. The staff was extremely friendly, all the us from the Valet to the Front Desk. Location is amazing…everything within walking distance. Free parking if you prefer to self park. Will definitely be back.
Stayed 3 nights in Dec 2025

10/10 Excellent

tai

Stayed 2 nights in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

McKeba

Stayed 3 nights in Dec 2025

10/10 Excellent

BRIAN

Stayed 1 night in Dec 2025

8/10 Good

M

Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2025