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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

4.0 star property

Photo gallery for Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Exterior
Suite, Non Smoking (Cross Floor) | Living area
Hallway
2 restaurants, breakfast served
Suite, Non Smoking (Cross Floor)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪2 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Floor Triple Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Standard Floor Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Floor Twin Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Standard Floor Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Floor Deluxe Double Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Standard Floor Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Suite　Junior

In-room safe, desk, blackout curtains, free WiFi

Cross Suite　Junior

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Suite

In-room safe, desk, blackout curtains, free WiFi

Cross Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Floor Twin Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Floor Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Floor Triple Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Cross Floor Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Floor Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Floor Superior Double Room

In-room safe, desk, blackout curtains, free WiFi

Standard Floor Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for DOTONBORI View DOUBLE

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View DOUBLE

  • Sleeps 2
  • Free Wi-Fi

View all photos for DOTONBORI View TWIN

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI View TWIN

  • Sleeps 2
  • Free Wi-Fi

View all photos for Cross Floor Cross King Room

In-room safe, desk, blackout curtains, free WiFi

Cross Floor Cross King Room

  • Sleeps 2
  • Free Wi-Fi

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  • Free Wi-Fi
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  • Air-conditioning
  • Breakfast available
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The price is NZ$125
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About the area

Osaka

With a stay at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, you'll be centrally located in Osaka, steps from Dotonbori Glico Sign and within a 5-minute walk of Hozen-ji Temple. .This hotel is 0.1 mi (0.1 km) from Dotonbori and 0.5 mi (0.8 km) from Namba Grand Kagetsu Theater.

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 2 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 59 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪Terrace&Dining Zero - ‬1 min walk

About this property

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

Cross Hotel Osaka（ORIX HOTELS & RESORTS） offers 229 accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 229 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite to eat at TERRACE ＆ DINING ZERO, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday (reservations required).
TERRACE ＆ DINING ZERO - This restaurant serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

During the exterior renovation period, guests may hear construction-related noise and smell construction-related odors, and are requested to keep their guestroom windows and curtains closed.

Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Renovations and closures

The property will be renovating from February 1 2026 to July 31 2026 (completion date subject to change). The following areas are affected:
  • Elevator
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Cross Hotel

Cross Hotel Osaka

Cross Osaka

Cross Osaka Hotel

Hotel Cross

Hotel Cross Osaka

Osaka Cross

Osaka Cross Hotel

Cross Hotel Osaka Hotel

Cross Hotel Osaka Osaka

Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 883 out of 1183 reviews
Rating 8 - Good. 230 out of 1183 reviews
Rating 6 - Okay. 52 out of 1183 reviews
Rating 4 - Poor. 12 out of 1183 reviews
Rating 2 - Terrible. 6 out of 1183 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.
Stayed 1 night in Dec 2025

10/10 Excellent

Gene

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 2 nights in Jan 2026

10/10 Excellent

James, Canterbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and breakfast choices. Great location. I would stat here again. Airport train stops a 10 min walk away.
Stayed 3 nights in Jan 2026

8/10 Good

Avery

Liked: Cleanliness, amenities, property conditions & facilities
Ease of check in, convenient location to Dontonbori and numerous shopping and restaurants. Room was comfortable with numerous amenities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent in terms of location, staff friendliness, water pressure for showers and accommodation for late checkout. A word of caution: as it is located in a busy district, it is noisy as it is difficult for vibrancy and quietness to co-exist.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing location. hotel was very clean
Stayed 4 nights in Jan 2026

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeanine

Stayed 2 nights in Jan 2026

10/10 Excellent

Brittany

Stayed 2 nights in Jan 2026

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel - big rooms
Stayed 5 nights in Dec 2025

6/10 Okay

Jennifer

Stayed 3 nights in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always our hotel of choice when in Osaka! Nothing beats the location and staff are warm and accommodating
Stayed 3 nights in Dec 2025

10/10 Excellent

Lawrence

Stayed 1 night in Jan 2026

10/10 Excellent

Arvin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Very spacious for a room in Japan. The Cross Floor had a nice water and ice dispenser. Access to the lounge was nice. Provided drinks (both alcoholic and non alcoholic beverages) and snacks. I wouldn’t overspend for the Cross Room Floor for lounge. Breakfast was good. Various options to eat. Location was ideal for Dontobori if that’s where you want to be nearby
Toilet
Cross Floor Room
Room
Shower
Stayed 3 nights in Dec 2025

10/10 Excellent

Thurston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, nice room. Staff was very friendly and helpful. Coin laundry is a 5 minute walk. Also, the breakfast buffet was definitely worth it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Baljinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Shakil

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 4 nights in Dec 2025

10/10 Excellent

Ibrahim

Stayed 1 night in Dec 2025

10/10 Excellent

Coree

Travelled with group
Liked: Cleanliness, staff & service, amenities
We opted for the room with the view of the glico man an for the price difference of a regular room definitely worth it. Thought it would be noisy but realised there was a shuttle vent, would book again.
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Stayed 3 nights in Dec 2025

10/10 Excellent

Sunny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Stayed 6 nights in Dec 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff. Pillows were small though.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hiu Chong Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Dec 2025

8/10 Good

helena

Stayed 2 nights in Dec 2025