Mstar Hotel

3.0 star property

Photo gallery for Mstar Hotel

Front of property
Meeting facility
Lobby
Coffee and/or coffee maker
Standard Double Room, 2 Queen Beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View map
150 City Centre Mall, Kitimat, BC, V8C 1T6
  • Kitimat Museum and Archives
    ‪1 min walk‬
  • City Centre Mall
    ‪2 min walk‬
  • Kitimat General Hospital and Health Centre
    ‪7 min walk‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪51 min drive‬

Room options

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 405 sq m
  • Sleeps 2
  • 1 King Bed

Single Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Kitimat

With a stay at Mstar Hotel, you'll be centrally located in Kitimat, steps from City Centre Mall and within a 10-minute walk of Kitimat General Hospital and Health Centre. .This hotel is 26.7 mi (42.9 km) from Lakelse Lake Provincial Park.

What's nearby

  • Kitimat Museum and Archives - 1 min walk - 0.2 km
  • City Centre Mall - 2 min walk - 0.2 km
  • Kitimat General Hospital and Health Centre - 7 min walk - 0.7 km
  • Giant Spruce Park - 3 min drive - 2.3 km
  • Hirsch Creek Golf and Winter Club - 4 min drive - 2.9 km

Getting around

  • Terrace, BC (YXT-Northwest Regional) - 47 min drive

Restaurants

  • ‪Ol' Keg Pub - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Chalet Motel & Restaurant - ‬6 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Rosarios Restaurant - ‬13 min walk

About this property

Mstar Hotel

Pet-friendly Kitimat hotel connected to a shopping center, steps from City Centre Mall
Mstar Hotel offers 42 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This Kitimat hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided weekly.

Make yourself at home in one of the 42 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a fireplace in the lobby. Additional features at this hotel include tour/ticket assistance, complimentary use of a nearby fitness facility, and a banquet hall.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 29.99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 29.99 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Mstar Hotel Kitimat
Mstar Kitimat
Mstar Hotel Hotel
Mstar Hotel Kitimat
Mstar Hotel Hotel Kitimat

Mstar Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 302 out of 371 reviews
Rating 8 - Good. 49 out of 371 reviews
Rating 6 - Okay. 10 out of 371 reviews
Rating 4 - Poor. 2 out of 371 reviews
Rating 2 - Terrible. 8 out of 371 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
F
Stayed 2 nights in May 2025

10/10 Excellent

Kerry-Lyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are wonderful. Great location. Super friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Always a good experience. Kitimat’s best hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and service. Thanks!
Stayed 1 night in Apr 2025

10/10 Excellent

Kerry-Lyne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the M Star as the service is always great. Rooms are extremely clean and neat. Location is convenient and lots of parking.
Stayed 6 nights in Apr 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Amenities
We thoroughly enjoyed our stay at MStar. So many nice touches from the friendly greeting at the desk to the free muffins and coffee centre loaded with all types of creamers etc. Room was spacious, clean and had all you would need.
Stayed 1 night in Apr 2025

10/10 Excellent

Leah

Stayed 3 nights in Apr 2025

10/10 Excellent

Catlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

aMazing Star

Another perfect M stay, my home away from home!
Stayed 3 nights in Apr 2025

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Jordyn

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Quiet. Great location and amazing shower!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel, friendly staff and easy to find and close to restaurants, quite and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service. Quick hassle free check in.
Stayed 1 night in Apr 2025

10/10 Excellent

Randel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Marlena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing when we got in! So helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Mar 2025

10/10 Excellent

SIMONE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem, the facility is new and well appointed with a modern design. The staff is outstanding. Service is impeccable. The room was spacious and clean. In the lobby, you can enjoy complimentary drinks and muffins. The location is the best you can get on Kitimat, with dining and grocery options at walking distance.
Stayed 3 nights in Mar 2025

6/10 Okay

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location.
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfy

We had a great stay here, the room was super clean and comfy. They have a latte machine too that's really fun and makes great drinks. I would definitely stay here again!
Stayed 1 night in Mar 2025

10/10 Excellent

Catlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at M Star!

The staff at the M Star are top notch! The care they demonstrated makes every stay feel right at home and part of the family. From personalized notes, fun towel art, locally made muffins for breakfast. And always a warm welcoming smile and chat from the front desk as you pass, are just a few of the little things that make M Star great!
Stayed 3 nights in Mar 2025