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The Ritz-Carlton, Kuala Lumpur

Photo gallery for The Ritz-Carlton, Kuala Lumpur

Lobby
Outdoor pool
Lobby lounge
Lunch and dinner served, Chinese cuisine
Premium bedding, minibar, in-room safe, desk
Luxury
5.0 star property
8.8

Excellent

Elegant escape in Bukit Bintang

Amidst the vibrant Bukit Bintang area, this hotel boasts spacious, elegant rooms and a serene atmosphere. Delight in personalised dining experiences and impeccable butler service, ensuring every moment is extraordinary.

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
168 Jalan Imbi, Kuala Lumpur, 55100
  • Place, The Exchange TRX
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Place, Berjaya Times Square
    ‪9 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room

Suite, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 212 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 Single Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 4 Bedrooms, Non Smoking

  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(36 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living room

Suite, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 175 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Similar properties

2 indoor pools
Marriott Executive Apartments Kuala Lumpur
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  • Pool
  • Kitchen
  • Washing machine
  • Dryer
4.9 out of 5, Exceptional, 55 reviews
The price is NZ$271
includes taxes & fees
8 May - 9 May
Marriott Executive Apartments Kuala Lumpur

About the area

Kuala Lumpur

A stay at The Ritz-Carlton, Kuala Lumpur places you in the heart of Kuala Lumpur, within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. .This luxury hotel is 0.5 mi (0.8 km) from Jalan Alor and 1.4 mi (2.2 km) from KLCC Park.

What's nearby

  • The Exchange TRX - 3 min walk - 0.3 km
  • Fahrenheit 88 Shopping Mall - 5 min walk - 0.5 km
  • Pavilion Kuala Lumpur - 7 min walk - 0.6 km
  • Changkat Bukit Bintang - 7 min walk - 0.6 km
  • Berjaya Times Square - 9 min walk - 0.8 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Bukit Bintang Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 52 min drive

Restaurants

  • ‪Restoran Win Heng Seng (永兴城茶室) - ‬3 min walk
  • ‪The Lobby Lounge - ‬1 min walk
  • ‪Wizards - ‬1 min walk
  • ‪The Den @ Capri By Fraser - ‬1 min walk
  • ‪Club Lounge - ‬1 min walk

About this property

The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur offers 365 accommodations with minibars and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 365 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Satisfy your appetite for lunch or dinner at Li Yen, a restaurant which specializes in Chinese cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Li Yen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Cobalt Room - This restaurant specializes in international cuisine and serves breakfast only. Open daily.
The Patisserie - This delicatessen specializes in international cuisine and serves brunch and lunch. Open daily.
The Lobby Lounge - This lobby lounge serves lunch and light fare. Open daily.
The Library - This fine-dining restaurant serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (MYR 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Li Yen
  • The Cobalt Room
  • The Library
  • The Lobby Lounge
  • The Patisserie

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 20 floors
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children
  • Self parking fee: MYR 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kuala Lumpur Ritz-Carlton
Ritz-Carlton Hotel Kuala Lumpur
Ritz-Carlton Kuala Lumpur
Ritz-Carlton Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

The Ritz-Carlton, Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 212 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Cindy

Stayed 4 nights in Sep 2025

10/10 Excellent

Motojima

Na
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed, Naperville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was well decorated and clean , staff courteous
Stayed 3 nights in Jan 2026

10/10 Excellent

Pamela

Travelled with family
Clean rooms, great facilities, customer care staff excellent. Housekeeping great
Stayed 6 nights in Jan 2026

10/10 Excellent

Sajada

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best stay at The Ritz-Carlton. The level of luxury, comfort, and service was exceptional from start to finish. The staff, especially housekeeping, were outstanding — incredibly attentive, warm, and genuinely caring, making us feel like family while catering to our every need. The hotel was immaculate, with housekeeping attending twice daily to ensure the room was perfectly clean and fully stocked. We were delighted by the thoughtful complimentary birthday setup for my husband upon arrival, complete with a cake, which was a wonderful surprise. The daily delivery of a fresh mini cake to our room was a lovely luxury touch. The hotel is also in a fantastic location, with everything within walking distance, making it easy and straightforward to explore and enjoy the area. A truly memorable and refined stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Minh

Travelled with group
Liked: Cleanliness, amenities
Wonderful staff and excellent services.
Stayed 4 nights in Jan 2026

6/10 Okay

Vincent

Liked: Cleanliness
Elevator is too narrow and slow. Pool towels are old. Cant use tub for bath drain does not work.
Stayed 1 night in Jan 2026

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Gl
Stayed 2 nights in Dec 2025

10/10 Excellent

Su Ping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at reception were friendly and efficient
Stayed 1 night in Dec 2025

8/10 Good

Jayamohan

Stayed 3 nights in Dec 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Service at check in desk very good as well as the concierge service
Stayed 1 night in Dec 2025

8/10 Good

Surega

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Gagandeep

Liked: Cleanliness, property conditions & facilities
Close to petronas towers and high end designer shopping
Stayed 1 night in Nov 2025

8/10 Good

an-huy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building feels old with some smell on the 9th floor. Green moss on bedroom windows. The staff was great.
Stayed 2 nights in Nov 2025

8/10 Good

Sony

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Sorana-Octavia

Liked: Cleanliness, staff & service, property conditions & facilities
The Ritz is the Ritz of course. I was delighted. Well,if i have to say a negative ,it's the paintings in the rooms. They are photos and not necessarily amazing. But well , all is just perfect at the Ritz ♥️
Stayed 1 night in Oct 2025

10/10 Excellent

Sitti Nurliza, Kota Bharu

Liked: Cleanliness, property conditions & facilities
All good in order
Stayed 2 nights in Oct 2025

10/10 Excellent

woody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We only stayed one night but it was well worth it. The hotel is conveniently located near the pavilion shopping mall which is their main shopping area and it is connected with air conditioned walkway which was nice. We didn't get to participate in breakfast or dinner or the pool but all looked great. Definitely would stay here again. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Ramon

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Naureen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were just a little uncomfortable in the r three bedroom suite. It was a little older so not as updated but staff was excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Shadrack Yaw

Liked: Cleanliness, staff & service, amenities
Wasn’t up to the real Ritz Carlton standard I was expecting but quite okay
Stayed 4 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025