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Quality Suites Lansing West

2.5 star property

Photo gallery for Quality Suites Lansing West

Lobby
Terrace/patio
Exterior
Suite, Multiple Beds, Non Smoking
41-inch TV with cable channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(51 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(56 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Lansing

With a stay at Quality Suites Lansing West, you'll be centrally located in Lansing, within a 15-minute drive of Michigan State University and Horrocks Farm Market. .This hotel is 1.6 mi (2.5 km) from Lansing Mall and 2 mi (3.2 km) from Regal Lansing Mall.

What's nearby

  • Horrocks Farm Market - 6 min walk - 0.6 km
  • Lansing Mall - 3 min drive - 2.9 km
  • Michigan State Capitol - 11 min drive - 13.9 km
  • Lansing Center - 11 min drive - 14.3 km
  • Adado Riverfront Park - 12 min drive - 10.8 km

Getting around

  • East Lansing Station - 20 min drive
  • Lansing, MI (LAN-Capital Region Intl.) - 16 min drive

Restaurants

  • ‪Horrock's Wine Bar - ‬9 min walk
  • ‪Horrock’s Beer Garden - ‬11 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬2 min drive
  • ‪Hibachi Buffet - ‬3 min drive

About this property

Quality Suites Lansing West

Hotel in Lansing with free breakfast and a fitness center
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 115 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Suites Lansing West. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Reviews

Quality Suites Lansing West Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 571 out of 1004 reviews
Rating 8 - Good. 226 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

Reviews

6/10 Okay

jackie, GRAND RAPIDS

Stayed 3 nights in Jul 2025

4/10 Poor

stephanie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I wish I could give this hotel a higher rating because it is nice - but the lobby bathrooms were unacceptable. The worst was we discovered the comforter had blood on the underside in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Douglas R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to several restaurants
Stayed 1 night in Jul 2025

10/10 Excellent

Autumn

Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service
Staff were very friendly. Breakfast options were limited but fine. It was showing its age but was decent for price paid.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthawn

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing. Large room. Large, open public space. Great breakfast. Sadly, some guests dumped their trash in the rear parking lot and it sat there for a couple days.
Stayed 3 nights in Jul 2025

6/10 Okay

Trish

Liked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Salvatore

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eugene

Travelled with family
Liked: Staff & service
The staff was great. They had a young lady from another property who was super helpful. The staff was the best thing about the visit. First room giving stains on the couches carpet and wall. Second room didn’t even go into because of the same thing. Third room less stains but tolerable… took a shower in the morning and the shower drain backed up and debris came from the drain… i just left to my next destination and showered there…
Stayed 1 night in Jul 2025

10/10 Excellent

PAUL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value
Stayed 1 night in Jul 2025

2/10 Terrible

REBECCA

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I've ever stayed in. There were blood stains on the couch, chair, windows, and bedding. There was hair in the sink as well as in and on the bed. The bottom of the tub was black. The air and fan did not work. The people hanging out in the parking lot were dealing drugs and I did not feel safe. Unfortunately, I felt safer IN the dirty room than attempting to leave. This place shouldn't be on Expedia and it shouldn't have anything higher that zero reviews. The girl at the front desk was pleasant but that's the onlu positive thing I have to say.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Great breakfast area.
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

I wish all my hotel rooms overall were this nice. However, it would be nice if you had a box of Kleenex and towel racks at each of the 2 sinks. Also, the 'kitchen' gal should come around to each of us when it came exactly 9:00 AM, to ask if we wanted anymore food, before she started wisking it away. Otherwise, I really appreciated a very nice breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Janusz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey clean and guiet.
Stayed 2 nights in Jul 2025

6/10 Okay

Ruben, Ypsilanti

The bathroom was with something black around and the breakfast should improve
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Eh

The hotel seemed nice via the pics online. We check in the person was super friendly all the staff was. The room was okay. The ac didn't work very well and the toilet made a horrible noise every time you flushed it. It seemed like a party hotel. Cops showed up guest got kicked out. Not my style.
Stayed 1 night in Jul 2025

8/10 Good

Lukasz

Liked: Cleanliness, staff & service
I like price
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Great stay at the Lansing Quality Suites as usual, but the breakfast is definitely not the same. I hadn’t visited the area in a while to be able to stay at the hotel, and so I wasn’t aware of the changes. I was used to having made to order breakfast prepared as it has been for years. Now the hot food served is just like every other hotel (normal continental breakfast items, waffles, microwaved eggs and sausage patties). I also miss the home made Quaker oatmeal they used to have already prepared when I came down for breakfast. This time I had to pick what flavor oatmeal packets I wanted for the breakfast associate to heat up in the microwave behind the counter. Don’t get me wrong, the spacious rooms and good customer service is still there. The hearty breakfast is what made me reserve this hotel for so many years, but I may have to explore other options when visiting the Lansing area in the future. Tom is definitely missed for sure!
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Staff was great and very accommodating to get us a new room. The first room was dirty and smelled like smoke. Second room wasn’t much better. Definitely not a 8.8 rating. Will not stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Dajuanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

Really nice Hotel. VERY CLEAN. Breakfast was good.
Stayed 2 nights in Jul 2025