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W Santiago

5.0 star property

Photo gallery for W Santiago

Exterior
Creator video
Property amenity
3 restaurants, Japanese cuisine
3 restaurants, Japanese cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Isidora Goyenechea 3000, Las Condes, Santiago, Region Metropolitana, 7550000
  • Place, Apoquindo
    ‪3 min walk‬
  • Place, Costanera Center
    ‪9 min walk‬
  • Place, Bicentennial Park
    ‪11 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Wonderful Room, Room, 1 King Bed

Wonderful Room, Room, 1 King Bed | View from room

Wonderful Room, Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds

Wonderful Room, Room, 2 Double Beds

Wonderful Room, Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | View from room

Premier Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | View from room

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 797 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 King Bed

Marvelous Suite, Suite, 1 King Bed | View from room

Marvelous Suite, Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 990 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Corner

Penthouse, 1 King Bed, Corner | Living room

Penthouse, 1 King Bed, Corner

  • City view
  • 101 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Terrace, Corner

Penthouse, 1 King Bed, Terrace, Corner | View from room

Penthouse, 1 King Bed, Terrace, Corner

  • Mountain view
  • 177 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property
Santiago Marriott Hotel
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 446 reviews
The price is NZ$276
17 Apr - 18 Apr
Santiago Marriott Hotel

About the area

Santiago

With a stay at W Santiago in Santiago (Las Condes), you'll be within a 5-minute drive of Costanera Center and Parque Arauco Mall. .This luxury hotel is 0.2 mi (0.4 km) from Apoquindo and 0.5 mi (0.8 km) from Los Leones Golf Club.

What's nearby

  • Apoquindo - 3 min walk - 0.3 km
  • Costanera Center - 9 min walk - 0.8 km
  • Gran Torre Santiago - 11 min walk - 0.9 km
  • Bicentennial Park - 11 min walk - 1.0 km
  • Santiago Metropolitan Park - 16 min walk - 1.4 km

Getting around

  • El Golf Station - 6 min walk
  • Parque Almagro Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 28 min drive

Restaurants

  • ‪Tiramisú - ‬1 min walk
  • ‪La Cabrera - ‬2 min walk
  • ‪Bar Nacional - ‬4 min walk
  • ‪Route66 - ‬2 min walk
  • ‪Brekkie - ‬3 min walk

About this property

W Santiago

W Santiago offers 196 air-conditioned accommodations with washers/dryers and minibars. These individually decorated accommodations include sofa beds. Beds feature premium bedding. 42-inch plasma televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 196 individually decorated guestrooms, featuring iPod docking stations and minibars. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. 42-inch plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Japanese cuisine at Karai, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Karai - This restaurant specializes in Japanese cuisine.
NoSo - This restaurant specializes in international cuisine. Open daily.
Terraza - This restaurant specializes in international cuisine. Open daily.
Red2One - Onsite rooftop bar. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (CLP 20,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; CLP 19,900 to 19,900 per person
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Karai
  • NoSo
  • Red2One
  • Terraza

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Shopping
  • Ski-in/ski-out access

Family friendly

  • In-room cot
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (70 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 18000 per accommodation, per day, plus a deposit of CLP 72000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 19900 to 19900 per person
  • Airport shuttle fee: CLP 42000 per vehicle (one way)
  • Self parking fee: CLP 20000 per day
  • Pet deposit: CLP 72000 per stay
  • Pet fee: CLP 18000 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Santiago W
W Hotel Santiago
W Santiago
w Santiago Hotel Santiago
Hotel W Santiago
W Santiago Hotel
W Santiago Santiago
W Santiago Hotel Santiago

W Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 316 out of 533 reviews
Rating 8 - Good. 128 out of 533 reviews
Rating 6 - Okay. 51 out of 533 reviews
Rating 4 - Poor. 17 out of 533 reviews
Rating 2 - Terrible. 21 out of 533 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Andre

Stayed 3 nights in Dec 2025

8/10 Good

Chris

Stayed 3 nights in Nov 2025

10/10 Excellent

Samantha

Stayed 2 nights in Oct 2025

10/10 Excellent

Domenico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariana

Stayed 1 night in Aug 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, GRANADA HILLS

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The service here was outstanding. Every single person from reception, to all the restaurants, the housekeepers, everyone gave exemplary service. I've stayed at this and other W hotels before, but this, by far, was the most remarkable.
Stayed 3 nights in Jun 2025

10/10 Excellent

CHARLES

Liked: Cleanliness, amenities
It was clean and upscale
Stayed 2 nights in Jun 2025

6/10 Okay

pablo

Business traveller, Travelled with partner
Liked: Amenities
Dated property maybe too woke for me
Stayed 2 nights in May 2025

10/10 Excellent

Anthony, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property needs a bit of a remodel.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best

Wondering staff and hotel. Highly recommended
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very great!
Stayed 6 nights in Mar 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The W is known for its high quality and the W Santiago lives up to this excellence. I wish I could live there! The room was beautiful and romantic, the roof deck was great for a late drink, the breakfast was excellent as is the dining area. Even the food at 3 am was top quality. I loved the whole experience and will stay at the W again soon
Stayed 3 nights in Mar 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Carlos Sebastian

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Josef, Naples

Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a lovely and clean and safe area of Santiago. They have a phenomenal rooftop bar with an amazing view that you need to visit at least once if not twice. Every staff member was amazing and willing to help and go out of their way to help. Special mention to Lucas one of the concierge members who was incredibly attentive. We had a great experience here
Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, brekkie and views!

High quality hotel and staff. In particular the staff were super friendly and helpful. The breakfast was superb every day. The rooms are a little dated but perfectly comfortable; and the view from the rooftop is brilliant.
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Mai

Stayed 5 nights in Dec 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned Hotel with exceptional staff (particularly concierges who were very useful). Room starting to show a bit of wear and tear but nothing terrible. Pool and Sky Bar are real highlight as well as breakfast buffet options
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit of a disappointment

Very bad shower (low water pressure, long time to reach proper temperature) A lot of intermittent noise coming from room next door
Stayed 2 nights in Jan 2025