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Hilton Liverpool City Centre

4.0 star property

Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Presidential Suite
Reception
Bar (on property)
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪4 min walk‬
  • The Beatles Story Museum
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room (King)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room (King Guest)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area

Suite, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, (447)
The price is NZ$228
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Maldron Hotel Liverpool City

About the area

Liverpool

With a stay at Hilton Liverpool City Centre, you'll be centrally located in Liverpool, steps from Liverpool ONE and 3 minutes by foot from Royal Albert Dock. .This hotel is 0.3 mi (0.5 km) from Cavern Club and 0.4 mi (0.6 km) from The Beatles Story Museum.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Royal Albert Dock - 4 min walk - 0.4 km
  • Cavern Club - 6 min walk - 0.6 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • Liverpool Pier Head Ferry Terminal - 9 min walk - 0.8 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪Bean Coffee Roasters - ‬4 min walk
  • ‪Joe & the Juice - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪Wagamama Liverpool One - ‬4 min walk
  • ‪Heavenly Desserts Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

Hotel with a restaurant, steps from Liverpool ONE
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 215 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Exchange, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
The Exchange - This restaurant serves breakfast, lunch, and dinner.
Pima Bar - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Amazing.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in the heart of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Amenities
Hotel was situated in a good position for sight seeing tours and city centre
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay for us both

Beautiful hotel that was spotlessly clean with lovely staff. The hotel was quiet whilst we were in the room so it was easy to rest and sleep. The bed and pillows so lovely and comfortable. Our only concern was that our floor to wall window looked out onto the park (which was lovely, nice to see so busy) but the room only had blackout curtains so if we needed to get changed we lost all natural light and needed to put a lamp on. A simple net curtain would solve this. Apart from that, it was a fantastic stay and we were so relaxed at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always

Amazing stay as always, rooms were spotless and the staff so helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Bassem

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great location, very comfortable, spacious and quiet room. Very helpful and friendly staff. I’ll definitely return if I’m ever in Liverpool again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely chilled stay. Great customer service and great facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2025

8/10 Good

Alane Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel lovely, breakfast good, great location. Maintenance work shoddy.
Stayed 1 night in Feb 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night

Really good nice hotel.nice staff will be back.again.
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not befitting of the Hilton Brand

Booked this stay as a date night for my wife and I. We’re pretty local so it’s nice to stay in the city. I booked a corner suite/large room. This was not to the standard you would expect for the price and brand. Some of the issues we had. - 1 bath robe not 2. - No bath slippers provided despite the bathroom becoming extremely slippery when wet. - Empty shower gel in the shower - No drinking water provided at all. - Even the breakfast had substandard items to what was labelled. I made the receptionist aware upon check out, this was not the standard befitting of the brand. She looked at me blank and said she’d inform her manager. I received an email the next day, saying how sorry they were etc etc, offered me 10% off another stay(meaning I spend more with them) or 1000 Hilton points I don’t subscribe. I stressed it was not suitable and I’d like a refund. I received another email from another person the following day offering me 25% discount or 10,000 points! I made it clear I feel I should have been offered a refund. Still nothing. Make your own mind up but I’ll be using the Radisson Red hotel or The Pullman who offer a similar hotel but with much better customer service in the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean breakfast was lovely in the restruant was clean
Stayed 2 nights in Feb 2025

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience.

I have stayed in various hotels around Liverpool but never at the Hilton. Since it was my birthday, I decided to give it a try. I happened to mention this at check in. Jamie on the check in desk went above and beyond to make our stay extremely memorable with a room upgrade and drinks voucher.
Stayed 1 night in Feb 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Stayed 1 night in Feb 2025

10/10 Excellent

Tanuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Iwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024