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Hilton Liverpool City Centre

4.0 star property

Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Presidential Suite
Bar (on property)
Terrace/patio
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Room service

Explore the area

View map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪4 min walk‬
  • The Beatles Story Museum
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room (King)

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

8.4 out of 10
Very good
(10 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

View from room

King Deluxe Room

8.0 out of 10
Very good
(12 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room (King Guest)

8.6 out of 10
Excellent
(60 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area

Suite, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

In-room safe, desk, laptop workspace, blackout curtains

Family Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, 632 reviews
The price is NZ$154
includes taxes & fees
12 Oct - 13 Oct
Maldron Hotel Liverpool City

About the area

Liverpool

With a stay at Hilton Liverpool City Centre, you'll be centrally located in Liverpool, steps from Liverpool ONE and 3 minutes by foot from Royal Albert Dock. .This hotel is 0.4 mi (0.6 km) from The Beatles Story Museum and 0.5 mi (0.8 km) from M&S Bank Arena.

What's nearby

  • Liverpool ONE - 1 min walk - 0.0 km
  • Royal Albert Dock - 4 min walk - 0.4 km
  • Cavern Club - 6 min walk - 0.6 km
  • The Beatles Story Museum - 7 min walk - 0.7 km
  • Liverpool Pier Head Ferry Terminal - 9 min walk - 0.8 km

Getting around

  • Liverpool James Street Station - 7 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬2 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬3 min walk
  • ‪The Place To Eat - ‬2 min walk
  • ‪The Bierkeller - ‬2 min walk
  • ‪Heavenly Desserts Liverpool - ‬2 min walk

About this property

Hilton Liverpool City Centre

Hotel with a restaurant, steps from Liverpool ONE
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 215 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Exchange, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
The Exchange - This restaurant serves breakfast, lunch, and dinner.
Pima Bar - Onsite restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Reviews

Hilton Liverpool City Centre Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 531 out of 1007 reviews
Rating 8 - Good. 257 out of 1007 reviews
Rating 6 - Okay. 115 out of 1007 reviews
Rating 4 - Poor. 68 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health Hazard

Awful from check in to check out. Faeces cover flannel in the bathroom, rolled up ready for us to use. Dangerous kettle left for us to use, only worked it pressure put on plug, broken bathroom tap, rubbish aircon, rubbish shower. We spoke to the duty manager on leaving and presented her with the flannel, she said the operations manager would email us.. absolutely nothing from him … shame on you Hilton Hotels
Stayed 2 nights in Jun 2025

4/10 Poor

J m

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Some staff on front desk miserable and unhelpful. Main lobby nice but corridors to room dark , stuffy and very hot as where the rooms although air-conditioned . Food poor, steak sandwich very chewie and grisly Poor cleaning in lobby
Flower pot in lobby
Stayed 3 nights in Jun 2025

2/10 Terrible

Kenya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This Hilton property is severely outdated- ripped carpets, insects in multiple rooms and stains on bed linen. Unacceptable for a global brand like the Hilton.
Stayed 2 nights in Jun 2025

4/10 Poor

Mathew

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asia lovely at recaption
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Comfortable bed and pillows Delicious food. Upgraded so enjoyed access to lounge. Very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

PT

Liked: Cleanliness, staff & service, room comfort
Really helpful staff at reception, room was clean and quiet. The bath's enamel coating was chipped quite severely in several places - not very pleasing to the eye.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN, Cannock

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First class. And quiet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property wonderfully clean.
Stayed 1 night in Jun 2025

10/10 Excellent

A

Stayed 1 night in May 2025

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, engaging and professional. The hotel is so central everywhere is a short walk. There's a vibrant atmosphere in the area, with loads of shopping, bars, restaurants to choose from.
Stayed 1 night in May 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, room comfort
Maintenance completed in the bathroom was poor.
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, room comfort
Was a fantastic night away, had our package upgraded and was treated amazingly by staff
Stayed 1 night in May 2025

10/10 Excellent

karen

Stayed 2 nights in May 2025

6/10 Okay

Joanne

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, breakfast, staff and clean. Sadly, the bad points would outweigh staying here again. The rooms are very scruffy (apart from the bathroom). The cost for the Executive Suite is not worth it. The sofa is grubby, the furniture badly damaged, the windows dirty, bed uncomfortable. The included lounge had a coffee machine not working, or with only decaf coffee. The lounge itself was pretty untidy and nothing worth spending time in (dull room opposite reception).
Stayed 1 night in May 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very comfortable and clean hotel. Staff were polite. The only slight downside was that there weren't many plug sockets. However a fantastic stay
Stayed 1 night in May 2025

6/10 Okay

Toni

Liked: Cleanliness, room comfort
Was lovely but tables all reserved
Stayed 1 night in May 2025

6/10 Okay

Aman

Liked: Property conditions & facilities
Disliked: Amenities
Extremely Noisy Hotel. Despite the decor and rooms being pretty good, this hotel is purely based on turnover and quantity of guests rather than quality of service. Every day from 1pm with what I can describe as Hell on wheels, a kareoke truck with 4 huge speakers blasts through the room until 6pm. Friday and sat night I couldn’t sleep due to loud bass until 2.30am as the ground floor bar pretty much is a nightclub that thumps through my Suite non stop. I was quizzed twice by staff outside with random “hello sir, can we help you” while having a ciggerette break away from the extreme winds and was ordered to smoke near the ashtray (which was halfway down the street and on the floor due to the winds. Housekeeping didnt turn up until I called at 4pm…and nothing was hoovered, my rubbish wS still there and pretty much a change of bed sheets and nothing else. I’ve travelled the world in some of the finest hotels and resorts but this…..I didn’t feel like I belonged there and decided to leave after the Liverpool game on Sunday with a night to spare. If you want peace and quality of service, I can’t really push for this place. It’s purely focussed on numbers rather than leaving a good impression for guests and it’s a shame as my suite was really nice albeit a dodgy toilet seat and empty fridge. This is the first hotel that made me want to leave early and homesick but otherwise great location, lovely modern design but everything seems to be focussed on turnover of guests.
Stayed 3 nights in May 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll start by saying it is a good hotel, in a great central location. Staff were friendly and helpful. Breakfast choice was great with a good mix of hot and cold choices. Would have given 5 stars but for the following: our room on the 5th floor was a bit too warm, even though we hung our towels to re-use as per the sign in the bathroom they were replaced daily which is not environmentally friendly, breakfast was understaffed so tables were left uncleared for some time even though there were hotel staff available to assist, the seating area immediately to the side of the hotel was not maintained - benches were broken and rubbish not cleared.
Stayed 3 nights in May 2025

6/10 Okay

Manuel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Geoffery

Stayed 3 nights in May 2025

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025