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Embassy Suites Lubbock

3.5 star property

Photo gallery for Embassy Suites Lubbock

Lobby
Indoor pool, pool loungers
Suite, 1 King Bed, Non Smoking | Private kitchen
Lobby
Breakfast and dinner served, Italian cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
5215 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪3 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪12 min walk‬
  • Place, Ballet Lubbock
    ‪2 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪15 min drive‬

Room options

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.0 out of 10
Very good
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(85 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

8.4 out of 10
Very good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby
Hilton Garden Inn Lubbock
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 1,001 reviews
Hilton Garden Inn Lubbock

About the area

Lubbock

With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 3 min walk - 0.3 km
  • Lubbock Premiere Cinema - 12 min walk - 1.0 km
  • Ballet Lubbock - 2 min drive - 2.3 km
  • Texas Tech University - 6 min drive - 10.1 km
  • Buddy Holly Center - 9 min drive - 15.7 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬12 min walk
  • McDonald's
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • Chick-fil-A
  • ‪Barnes & Noble Café - ‬10 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Lubbock? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and meeting rooms.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,894 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 560 out of 1041 reviews
Rating 8 - Good. 177 out of 1041 reviews
Rating 6 - Okay. 150 out of 1041 reviews
Rating 4 - Poor. 72 out of 1041 reviews
Rating 2 - Terrible. 82 out of 1041 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very attentive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 1 night in Sep 2025

10/10 Excellent

Dalton Cam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was outstanding!! We’ll be back!
Stayed 2 nights in Oct 2025

6/10 Okay

Leonel

Travelled with family
Property is looks out dated with rooms as well. Restroom didn't have an fan and door frame was rusted. Carpets need cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Oct 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

10/10 Excellent

Vance, League City

Stayed 1 night in Oct 2025

4/10 Poor

Frank, Austin

Liked: Cleanliness
Disliked: Amenities
Situated on the highway offramp Entertainment at the bar with mic loud enough to drown out TV at 36 - way above normal NOT what you would expect at Embassy Suites
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its an older hotel, but beautiful and staff was great!
Stayed 2 nights in Sep 2025

4/10 Poor

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel called and said we no longer have your selected room available. What? They said because room was booked through Hotels.com only "a room" was guaranteed, not the room I'd selected. They offered a free snack if we chose a different type room. I requested a credit for price difference ($50) which they finally agreed to. Upon arrival, the room was dirty, the shower moldy, furniture scratched, holes in carpet. I called desk and said, this room is filthy and should not even be rentable and requested a different room but they said, sorry last room, nothing we can do. I stay here 5-8 times a year if available booked through hotels.com but having 2nd thoughts about the hotel and using hotels.com for future travel if this is the kind of service that I can expect!
Stayed 1 night in Sep 2025

6/10 Okay

Cathy

Disliked: Property conditions & facilities
Vintage 1990’s, blackout curtain falling off the rod, peeling wallpaper, dark, dated furniture, faded wall art (?), carpet no longer lying flat, chipped furniture…..time for a make over.
Stayed 1 night in Oct 2025

10/10 Excellent

Dwan

Stayed 1 night in Sep 2025

10/10 Excellent

Allen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I've stayed
Stayed 1 night in Sep 2025

8/10 Good

Amber

Stayed 2 nights in Sep 2025

8/10 Good

Gabriel

Travelled with pets
Liked: Staff & service, amenities
Room ( specifically restrooms) could use a little deep cleaning. Otherwise great place with lots of amenities and foyer was CONSTANTLY being cleaned. Staff was very nice too.
Stayed 1 night in Sep 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Dana

Travelled with family
Liked: Property conditions & facilities, room comfort
I stay here often because of the indoor pool and proximity to family. I usually encounter some issue. This time the air conditioner was not working as effectively as it should, there mold in the bathroom and the bathtub did not drain.
Stayed 2 nights in Sep 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025

10/10 Excellent

Davin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
Stayed 1 night in Sep 2025

6/10 Okay

Curt

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staff was great. The main issue was the age of the overall facilities. Furniture was falling apart. My wife was cut by a metal piece coming off one of the queen beds. Toliet seat was cracked so the way through... to be clear, we stay here 4 to 5 times a year. We have seen the "needs" continue to grow. Again, staff was great! And overall value was great! I know a major renovation cost double given the lost revenue while work is commencing. Plus rates may/will go up. So tough...my family still enjoys the Embassy/Barcelona more than the Overton or others in the area.
Stayed 2 nights in Sep 2025

8/10 Good

Joan

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The hotel rooms need some updating. Furniture old and worn; bathroom/ shower area is old and small. Beds were comfortable and breakfast good. Like the lobby/bar area but open til midnight and loud on our first night for the person sleeping on the couch. Should at least have the guests in the bar area keep it down after a certain time. We changed rooms for out 2nd night
Stayed 2 nights in Sep 2025

10/10 Excellent

Lois

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was much cleaner than room #118 where we stayed last week and it did not smell of damp mold.
Stayed 2 nights in Sep 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Bathroom could use a little updating, but very clean, friendly staff, and wonderful breakfast.
Stayed 1 night in Sep 2025