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Embassy Suites Lubbock

3.5 star property

Photo gallery for Embassy Suites Lubbock

Relax in our inviting lobby, featuring a cozy seating area with plush bench and lush greenery.
Enjoy a culinary experience with a chef-prepared buffet featuring a variety of dishes.
Enjoy cooking in this well-equipped kitchen with a stainless steel sink, granite countertop, and dark cabinets.
Relax in a serene courtyard with lush greenery, seating areas, and tables for dining or socializing.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Hot tub

Explore the area

Map
5215 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪3 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(69 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

8.2 out of 10
Very good
(40 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed, Non Smoking, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

La Quinta offers a modern, welcoming exterior with a prominent entrance and multiple floors of accommodation.

La Quinta Inn & Suites by Wyndham Lubbock Southwest

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1773)
The price is NZ$149
for 1 room
includes taxes & fees
27 Jul - 28 Jul
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About the area

Lubbock

With a stay at Embassy Suites Lubbock in Lubbock, you'll be in the business district, within a 10-minute drive of Texas Tech University and South Plains Mall. .This hotel is 0.7 mi (1.2 km) from Lubbock Premiere Cinema and 1.6 mi (2.6 km) from Ballet Lubbock.

What's nearby

  • South Plains Mall - 3 min walk - 0.3 km
  • Lubbock Christian University - 4 min drive - 5.3 km
  • Covenant Lakeside Hospital - 5 min drive - 7.1 km
  • University Medical Center - 7 min drive - 10.1 km
  • Texas Tech University - 7 min drive - 9.7 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Olive Garden - ‬15 min walk
  • ‪Bubba's 33 - ‬8 min walk

About this property

Embassy Suites Lubbock

Tuscan-style hotel with free breakfast and a 24-hour fitness center
Embassy Suites Lubbock offers 156 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 156 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this Tuscan-style hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite for dinner at Canalettos, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.
A complimentary cooked-to-order breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Canalettos - This restaurant specializes in Italian cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Canalettos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Lubbock
Embassy Suites Lubbock
Lubbock Embassy Suites
Embassy Suites Lubbock Hotel Lubbock
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Hotel
Embassy Suites Lubbock Lubbock
Embassy Suites Lubbock Hotel Lubbock

Embassy Suites Lubbock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 552 out of 1018 reviews
Rating 8 - Good. 168 out of 1018 reviews
Rating 6 - Okay. 143 out of 1018 reviews
Rating 4 - Poor. 73 out of 1018 reviews
Rating 2 - Terrible. 82 out of 1018 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Jesse

Travelled with family and small children
Liked: Cleanliness, amenities
Property was a bit dated, my room’s ac stopped working during the course of my stay twice…cabinets had a lot of wear on them. Other than that stay was ok
Stayed 2 nights in Apr 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t come back

We had nothing but problems during our stay and all we were offered was an alcoholic beverage when they are free anyway.
Stayed 2 nights in Apr 2025

4/10 Poor

Luis

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
We have repeatedley stayed here for birthdays an other ocassions an have always been accomadated, but this time was SURELY different, i dont know if a new management has been input but if so the changes are horrible, we had no clean towels after the 3 in the room were used when we booked for 4 people to be staying, one of the kitchen staff look like whoopie goldberg was very rude to my child but when approached became friendly an then rude again as i stepped away, the fire alarm went off for about 20mins straight at around 9:30am to about 9:55 am, our cards locked us out of the room about 4 times an had to continuously go get them reset, the new manager was seen was TO controling, approached a family that was eating at the tables an began to explain a food policy an how they werent able to eat where they were, an before i could get involved the lady surely let him know his place, explaining that they HAD to eat there because they ALSO had been locked out of there room several times, it honestly ridiculous every bit of it, as if this hotel is something to compare to a ritz carlton or a hotel off the strip in miami beach, no. Its a basic stop an drop in lubbock tx, an the simple essentials cant be held up? The last time we will book with The Embassy, for anything, so the new mananger should absolutely read this, REPEATEDLY, because i am one of a 30 person group thats stayed, an i am not the only one who will leave a review like this.
Stayed 1 night in Apr 2025

10/10 Excellent

Yarann

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms were clean. Customer service was great.
Stayed 1 night in Apr 2025

2/10 Terrible

Douglas

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Very disappointed. Facility is old and does not appear to be updated in a long time. First room we were in looked like blood splatter on bathroom door frame. Couch had torn arm rest and carpet was torn and coming up in places. Couch was extremely uncomfortable as you would sink very deep into it-lacking support.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Stayed 2 nights in Apr 2025

10/10 Excellent

Zeek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Alyssa

Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Nice place to stay

The room was very nice. We have no complaints about the comfort of the bed, and the suite area was nicely arranged. The Keurig coffee maker was inoperable, due to the lid not remaining closed. In the latrine, we found feces on the wall above the toilet paper holder. We let the front desk know about these issues before we left. I also thought that more attention was needed at the front entrance. Fallen leaves in the foyer and front lobby that are allowed to blow in from the carport area, and litter thrown around the front entrance does not give the property the drive-up appeal that it deserves.
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Mar 2025

8/10 Good

Jerry

Stayed 2 nights in Mar 2025

10/10 Excellent

Krystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, beautiful hotel!
Stayed 2 nights in Apr 2025

4/10 Poor

Amy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Requested 3 time to get room cleaned and it did not happen.
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Jan 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Katie

Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025