Quality Suites

2.5 star property

Photo gallery for Quality Suites

Exterior
Free daily buffet breakfast
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5113 S Loop 289, Lubbock, TX, 79424
  • South Plains Mall
    ‪9 min walk‬
  • Covenant Lakeside Hospital
    ‪5 min drive‬
  • Texas Tech University
    ‪7 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Lubbock

Located in Lubbock, Quality Suites is within a 5-minute drive of South Plains Mall and Lubbock Premiere Cinema. .This hotel is 2.5 mi (4 km) from Spectrum & OMNI Theater and 3.3 mi (5.4 km) from Water Rampage.

What's nearby

  • South Plains Mall - 9 min walk - 0.8 km
  • Lubbock Christian University - 5 min drive - 6.0 km
  • Covenant Lakeside Hospital - 5 min drive - 7.9 km
  • Texas Tech University - 7 min drive - 10.5 km
  • Buddy Holly Center - 9 min drive - 13.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 18 min drive

Restaurants

  • ‪SONIC Drive-In - ‬2 min drive
  • ‪Chick-fil-A - ‬9 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Olive Garden - ‬16 min walk

About this property

Quality Suites

Hotel with free breakfast, a quick walk to South Plains Mall
Quality Suites offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 992 reviews
Rating 8 - Good. 290 out of 992 reviews
Rating 6 - Okay. 125 out of 992 reviews
Rating 4 - Poor. 80 out of 992 reviews
Rating 2 - Terrible. 54 out of 992 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and staff were all so helpful.
Stayed 2 nights in May 2025

6/10 Okay

Matthew

Travelled with family and small children
Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Keri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Please do better

Wood floors were severely water damaged so we needed to wear shoes to not hurt our feet. Bathroom floor and tub was dirty dirty dirty. Door were pretty hard to open and close for the bathroom. Came up to lubbock overnight to visit my daughter and probably will never stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
My card kept deactivating, pretty run down
Stayed 1 night in Apr 2025

2/10 Terrible

Erma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dirty
Stayed 1 night in Apr 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The TV didnt work and the AC wasn't the greatest.
Stayed 1 night in Apr 2025

8/10 Good

Nathan

Stayed 1 night in Apr 2025

8/10 Good

MELISSA, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
cant help the homeless hanging around the property
Stayed 1 night in Apr 2025

10/10 Excellent

edward

Stayed 1 night in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, amenities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Francis

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Stayed 1 night in Mar 2025

10/10 Excellent

Valentina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Nariah

Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Girard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

RICHARD

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs to be renovated. Wood floors are old
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Stayed 1 night in Mar 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Went for a weekend and it was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk I believe her name is Marie is so friendly helpful she has great customer service is was wonderful thank you ma’am
Stayed 1 night in Mar 2025

8/10 Good

Mollie

Stayed 1 night in Mar 2025