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Quality Suites Lubbock Southwest

2.5 star property

Photo gallery for Quality Suites Lubbock Southwest

Exterior
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Seasonal outdoor pool
Free daily full breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Lubbock Premiere Cinema
    ‪14 min walk‬
  • Place, Huneke Park
    ‪3 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Interior entrance
Ashmore Inn and Suites
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  • Pool
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  • Breakfast included
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3.8 out of 5, Good, 1,607 reviews
Ashmore Inn and Suites

About the area

Lubbock

Located in Lubbock, Quality Suites Lubbock Southwest is within a 5-minute drive of South Plains Mall and Lubbock Premiere Cinema. .This hotel is 2.6 mi (4.2 km) from Spectrum & OMNI Theater and 3.1 mi (5 km) from Water Rampage.

What's nearby

  • South Plains Mall - 9 min walk - 0.8 km
  • Lubbock Premiere Cinema - 14 min walk - 1.2 km
  • Huneke Park - 3 min drive - 3.4 km
  • Texas Tech University - 7 min drive - 10.9 km
  • Buddy Holly Center - 9 min drive - 15.0 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Olive Garden - ‬16 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Sabroso - ‬16 min walk

About this property

Quality Suites Lubbock Southwest

Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock

Comfort Suites Lubbock

Comfort Hotel Lubbock

Comfort Suites Lubbock Hotel

Lubbock Comfort Inn

Quality Suites Hotel

Quality Suites Lubbock

Comfort Suites Lubbock

Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1003 reviews
Rating 8 - Good. 261 out of 1003 reviews
Rating 6 - Okay. 129 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 72 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Israel

Stayed 1 night in Feb 2026

10/10 Excellent

Jordan

Stayed 2 nights in Feb 2026

10/10 Excellent

Tanner

Stayed 1 night in Feb 2026

10/10 Excellent

Angelita J

Travelled with family
Liked: Cleanliness, staff & service, amenities
My experience was AWESOME the stay was worry free only one day but comfortable relaxed will stay again soon
Stayed 1 night in Feb 2026

10/10 Excellent

Quinton

Stayed 1 night in Feb 2026

10/10 Excellent

Jordan

Stayed 1 night in Feb 2026

10/10 Excellent

Quinton

Stayed 1 night in Feb 2026

10/10 Excellent

Quinton

Stayed 1 night in Feb 2026

10/10 Excellent

courtland

Stayed 1 night in Jan 2026

10/10 Excellent

Quinton

Stayed 1 night in Jan 2026

2/10 Terrible

Mollie

Travelled with family
Liked: Staff & service, amenities
Room in terrible shape. I have some pictures to also provide.
A/ or heat did not work.
Floor head peeling up with dangerous corners.
New plug but not working!!
Stayed 1 night in Jan 2026

8/10 Good

david

Business traveller
Liked: Amenities
Staff
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Room was damaged, dirty towel. All employees except the night manager, were racist and discriminatory. Said my kids were loud and running down halls all night, but they were asleep. Threatened to call cops because my kids are homeschooled and not in regular school, and because they don’t like to wear shoes in the hotel. They don’t like me making reservations through hotels.com and said that I cannot stay there unless I make a reservation through their number or website.
Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Jan 2026

10/10 Excellent

Angelita J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room friendly staff very nice stay 4 days and going back February
Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 2 nights in Jan 2026

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities, property conditions & facilities
Room was super dirty and the showers did not work properly
Stayed 1 night in Jan 2026

8/10 Good

Kenneth

Stayed 3 nights in Jan 2026

4/10 Poor

Don

Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

6/10 Okay

Chane

Stayed 1 night in Dec 2025