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Quality Suites Lubbock Southwest

2.5 star property

Photo gallery for Quality Suites Lubbock Southwest

Exterior
Free daily buffet breakfast
Lobby
Seasonal outdoor pool
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
5113 S Loop 289, Lubbock, TX, 79424
  • Place, South Plains Mall
    ‪9 min walk‬
  • Place, Covenant Lakeside Hospital
    ‪5 min drive‬
  • Place, Texas Tech University
    ‪7 min drive‬
  • Airport, Lubbock, TX (LBB-Preston Smith Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade)

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 1 King Bed, Accessible, Non Smoking
Quality Inn & Suites Lubbock South
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
3.6 out of 5, Good, 1,031 reviews
Quality Inn & Suites Lubbock South

About the area

Lubbock

Located in Lubbock, Quality Suites Lubbock Southwest is within a 5-minute drive of South Plains Mall and Lubbock Premiere Cinema. .This hotel is 2.6 mi (4.2 km) from Spectrum & OMNI Theater and 3.1 mi (5 km) from Water Rampage.

What's nearby

  • South Plains Mall - 9 min walk - 0.8 km
  • Lubbock Christian University - 5 min drive - 6.0 km
  • Covenant Lakeside Hospital - 5 min drive - 7.9 km
  • Texas Tech University - 7 min drive - 10.5 km
  • Buddy Holly Center - 9 min drive - 13.9 km

Getting around

  • Preston Smith Intl. Airport (LBB) - 19 min drive

Restaurants

  • ‪Texas Roadhouse - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Chick-fil-A - ‬10 min walk
  • ‪Bubba's 33 - ‬10 min walk
  • ‪The Cheesecake Factory - ‬12 min walk

About this property

Quality Suites Lubbock Southwest

Hotel with free breakfast, near South Plains Mall
Quality Suites Lubbock Southwest offers 65 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Suites Hotel Lubbock
Comfort Suites Lubbock
Comfort Hotel Lubbock
Comfort Suites Lubbock Hotel
Lubbock Comfort Inn
Quality Suites Hotel
Quality Suites Lubbock
Comfort Suites Lubbock
Quality Suites Hotel Lubbock

Quality Suites Lubbock Southwest Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1013 reviews
Rating 8 - Good. 287 out of 1013 reviews
Rating 6 - Okay. 129 out of 1013 reviews
Rating 4 - Poor. 79 out of 1013 reviews
Rating 2 - Terrible. 61 out of 1013 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

robert

Liked: Staff & service, property conditions & facilities, room comfort
Front counter ladybwas very nice and professional. Our room needed the floors cleaned and the shower curtain was loose so it wouldnt stay closed and floor got pretty wet.
Stayed 1 night in Aug 2025

2/10 Terrible

Rishi Raj

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There’s a musty smell in the room, and in the bathroom, there’s only a curtain but no proper water stopper, so the water spreads everywhere when I take a shower.
Stayed 1 night in Aug 2025

8/10 Good

Peter W

Travelled with group
Liked: Cleanliness, staff & service, room comfort
There were a few issues, the hair dryer didn’t work but they replaced it upon request. Bed was the most comfortable of any on our cross country trip. Floors could be replaced but it was clean.
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sheldon

Stayed 1 night in Jul 2025

2/10 Terrible

Genene, Tome

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren't enough characters in the review box to tell you all the issues. Bottom line, don't waste your money here. Very dirty, sticky floors, couch in the room was filthy and stained, room smelled musty, no shower curtain, no bar soap and deadbolt didn't work. Only the metal bar across the door stopped a guy from coming in unannounced. Front desk was annoyed with our requests and after checking out early my request for a refund was denied because I didn't file a complaint with the property.
Stayed 2 nights in Jul 2025

8/10 Good

Carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Doc appointments. Good deal Convenient to Mall, theater, shopping etc.
Stayed 1 night in Jul 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are touring the U.S. and this motel really met all our needs. Everything was perfect there.
Stayed 1 night in Jul 2025

8/10 Good

Dereck

Stayed 1 night in Jul 2025

10/10 Excellent

Ana

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Stayed 1 night in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an older property, but felt very nice and spacious. Rooms seem to be updated. Loved that the room we stayed in didn't have carpet. The room was warm when we got there, but the in room AC unit quickly cooled it down. Will definitely stay at again!
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Spacious

The hotel has a great spacious set up in the lobby. And the rooms are spacious, which is a plus you have a place to sit apart from the bed.
Stayed 1 night in Jul 2025

6/10 Okay

Cameosha

The breakfast was really good
Stayed 3 nights in Jul 2025

6/10 Okay

Aurora

Disliked: Cleanliness, property conditions & facilities
Ice machine not working on 1st floor and no elevator so you have to use stairs to go to 2nd floor and ice machine was at the end of the floor breakfast was ok there was not a lot of low calorie or carb free options
Stayed 2 nights in Jul 2025

8/10 Good

Tina, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were hoping for a swim but didn’t know the pool was under construction. Maybe I missed the notice but I sure saw it when we got there and the pool was empty.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Aisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets. Old smell in the rooms, lobby had trash and people sleeping on couches
Stayed 1 night in Jun 2025

6/10 Okay

Marisela

Travelled with group
Disliked: Amenities
Friendly staff. The room was clean, and close to shopping center and restaurants. Would stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy J

Liked: Cleanliness, property conditions & facilities
Check in was prompt and professional. Room was clean
Stayed 1 night in Jun 2025

10/10 Excellent

FREDDY R.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Facility clean
Stayed 1 night in Jun 2025

2/10 Terrible

Elisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very bad stay for me… rooms were dirty, beds were uncomfortable and did not look clean, and the noise was ridiculous. No matter where you walked or went in Hotel… I also felt very unsafe here. I will not be staying here again when I visit my kids.
Stayed 1 night in Jun 2025

2/10 Terrible

brianna

Stayed 1 night in Jun 2025

8/10 Good

RODOLFO

Stayed 2 nights in Jun 2025

6/10 Okay

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The laminate flooring was literally flaking off under our feet. It was clean, but not in good repair.
Stayed 1 night in Jun 2025