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Cascada Boutique Hotel

4.0 star property

Photo gallery for Cascada Boutique Hotel

Family Room Large
Point of interest
Double Room Medium | Mountain view
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
Bundesplatz 18, Lucerne, LU, 6003
  • Place, KKL Lucerne
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Place, Lucerne Town Hall
    ‪9 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Family Room Small

Family Room Small

Family Room Small

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

9.8 out of 10
Exceptional
(12 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Large

Double Room Large

Double Room Large

9.0 out of 10
Wonderful
(27 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Family Room Medium

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room Large

Family Room Large

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Medium

Hypo-allergenic bedding, free minibar, in-room safe

Double Room Medium

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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The price is NZ$341
includes taxes & fees
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About the area

Lucerne

With a stay at Cascada Boutique Hotel, you'll be centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge. .This hotel is 0.9 mi (1.4 km) from Loewenplatz and 1.1 mi (1.8 km) from Lion Monument.

What's nearby

  • KKL Lucerne - 6 min walk - 0.6 km
  • Chapel Bridge - 8 min walk - 0.7 km
  • Lucerne Town Hall - 9 min walk - 0.8 km
  • Lion Monument - 17 min walk - 1.5 km
  • Chateau Guetsch - 19 min walk - 1.6 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪BOLERO Restaurante - ‬1 min walk
  • ‪Pizza Blitz - ‬3 min walk
  • ‪Barbes - ‬3 min walk
  • ‪Tacuba - ‬4 min walk
  • ‪WOLF Burger & Steak Bar - ‬4 min walk

About this property

Cascada Boutique Hotel

Hotel with a restaurant, 7-minute walk to KKL Lucerne
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include shopping on site and a television in a common area.
Enjoy Spanish cuisine at Bolero Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 22 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 29 for adults and CHF 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • Built in 1910
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 0.06 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 for adults and CHF 14.50 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number KZV-SLU-000026

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 268 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel perfect for our family trip. The rooms are nice, and more than big enough. What made it special was all the details, from each room names after a waterfall with info to look up, to the little key on a lanyard for our kid, to the water bottles, or to the bubblegum game on the wall. Just lovely surprise after lovely surprise. Amazing, and would stay again in a heartbeat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susan, Apollo Beach

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED this hotel! Great location and amenities!
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very courteous service and clean hotel, good location too. The only negative was that the bathroom had a frosted glass wall between the shower and the sleeping area, so when someone went in the bathroom at night and turned on the light, it lit up the entire room. You couldn't see much through the frosted glass, but just felt kind of odd showering with a glass wall between you and the room where other people are.
Stayed 1 night in Oct 2025

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The rooms are incredibly small. I was not impressed with the staff. Parking was a hassle. Although not indicated during the booking process, you must reserve parking. They also did not indicate they needed the card for the parking garage returned when we checked out and we had to drive back 45 minutes to return the card. I would not recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Sep 2025

8/10 Good

Alain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very good
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruikun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Oct 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing! The property was a perfect place for our Swiss adventure. I loved this place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Devon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking spot was super convenient but you have to pay Easy walk to the chapel bridge and Altstadt Included beer in the room we got! Also nice glass water bottle and water refill station in the lobby was really nice Fun little touches in the room and nice design
Stayed 1 night in Oct 2025

10/10 Excellent

L.N Jazmín

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel and excellent attention and service of the personnel
Stayed 2 nights in Oct 2025

10/10 Excellent

Nalisah

Liked: Staff & service, property conditions & facilities
This was a clean hotel and convenient location. The staff was very friendly and service was great.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and the staff was wonderful. Nice restaurant on property. Convenient to train station and historic sites. However, the small rooms were not configured for luggage and the temperature is automatically controlled by the outdoor temp, making it very warm in the room on a cooler day.
Stayed 1 night in Oct 2025

6/10 Okay

Tamara

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very nice but we were disappointed in the configuration of the room itself. Inadequate area to store suitcases and no space on the table tops for things.
Stayed 1 night in Oct 2025

10/10 Excellent

Son

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, convenient location, friendly staff, nice breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service and clean property. Friendly and very helpful staff. convenient location, walk to old town and main train station in 10 minutes
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one-night stay at Cascada Hotel. Our room was lovely and big, with a nice bathroom and comfortable bed. There was a great coffee shop (Two Hands) right around the corner. The staff were very friendly and accommodating. There were lots of fun touches in the room like a marble drop. It was a quick walk from the train station, but a little ways removed from the old town - nice and quiet, and a lovely neighbourhood, with a 10-15 minute walk to the city centre.
Stayed 1 night in Oct 2025

8/10 Good

Thurga

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff helpful and coffee n water at reception was good. The room cleaning was not complete. Rubbish was half cleared.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location by the train station (walkable). Good value for price. Recently updated. Restaurant in hotel. Very helpful and pleasant front desk staff. Would definitely stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Brian W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Close to rail station. Very clean. Great restaurant. Nice staff!
Stayed 2 nights in Sep 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Richard, Lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, offering good suggestions for restaurants and sites.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice surprise close to the train station and lake
Stayed 4 nights in Aug 2025