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Eurostars Madrid Tower

5.0 star property

Photo gallery for Eurostars Madrid Tower

Pool
Property preview
Lunch and dinner served, Mediterranean cuisine
Minibar, in-room safe, desk, soundproofing
Superior Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Spa
  • Bar
  • Room service
  • Breakfast available

Explore the area

View map
Paseo De La Castellana, 259 B, Madrid, Madrid, 28046
  • Place, Plaza de Castilla
    ‪15 min walk‬
  • Place, Bernabéu Stadium
    ‪3 min drive‬
  • Place, Gran Via
    ‪9 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Superior Double Room Single Use

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Double or Twin Room (+ Extra Bed)

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room (+ Extra Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Single Room (Views to Castellana)

Superior Single Room (Views to Castellana)

Superior Single Room (Views to Castellana)

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.0 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room (Skyline Castellana Views)

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (with Sofa Bed 2+1)

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Junior Suite (with Sofa Bed 2+2)

  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

Superior Twin Room (with Extra Bed)

  • Sleeps 3
  • 3 Twin Beds

Standard Room (Skyline)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Views to Castellana)

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room (Skyline)

Minibar, in-room safe, desk, soundproofing

Standard Single Room (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Skyline Castellana Views

Minibar, in-room safe, desk, soundproofing

Skyline Castellana Views

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Family)

Minibar, in-room safe, desk, soundproofing

Junior Suite (Family)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

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About the area

Madrid

With a stay at Eurostars Madrid Tower in Madrid (Fuencarral-El Pardo), you'll be steps from Paseo de la Castellana and 14 minutes by foot from Plaza de Castilla. .This luxury hotel is 1.9 mi (3 km) from Bernabéu Stadium and 4.2 mi (6.8 km) from Gran Via.

What's nearby

  • Cuatro Torres Business Area - 2 min walk - 0.2 km
  • Hospital La Paz - 8 min walk - 0.7 km
  • Plaza de Castilla - 15 min walk - 1.3 km
  • Bernabéu Stadium - 3 min drive - 2.6 km
  • Gran Via - 9 min drive - 6.8 km

Getting around

  • Begona Station - 6 min walk
  • Madrid (XTI-Chamartin Train Station) - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Hotel Eurostars 30th Floor Restaurant - ‬1 min walk
  • ‪Lateral - ‬7 min walk
  • ‪Juan Valdez Cafe - ‬7 min walk
  • ‪La Desayunería - ‬6 min walk
  • ‪ALCHEMY Specialty Coffee & Brunch 3.0 - ‬5 min walk

About this property

Eurostars Madrid Tower

Luxury hotel with a 24-hour health club and a sauna
Eurostars Madrid Tower offers 474 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 474 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a 24-hour health club, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
For lunch or dinner, stop by Volvoreta, a restaurant that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 16140 square feet (1499 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Volvoreta - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required.
Lobby bar - This bar specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 21 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby bar
  • Volvoreta

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,140 square foot of space)
  • Meeting rooms

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 21 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Eurostars Hotel Madrid Tower
Eurostars Madrid Tower
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel Madrid
Eurostars Madrid Tower Hotel
Eurostars Hotel Madrid
Eurostars Madrid Hotel
Eurostars Madrid Tower Hotel
Eurostars Madrid Tower Madrid
Eurostars Madrid Tower Hotel Madrid

Reviews

Eurostars Madrid Tower Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 569 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sylvie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Eurostars! I booked a massage tower fusion at the spa and this was the best massage I had of my life. Great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Dhruvesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Uchechukwu Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be. Will stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Stanislaw

Spacious clean rooms
Stayed 2 nights in Jul 2025

4/10 Poor

KAYLA

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff is very friendly except one. After a long day and flight, we checked in and went for an early dinner so we could go to bed early. When we arrived at the hotel after dinner, the room was unbearably hot. I called the desk and they sent someone up. We needed to move rooms which was fine. We moved rooms and in the second room the tv didn't work. They sent a guy that fixed it but didn't add the internet to stream. We moved rooms again. The third room was not getting cool. The guy came up and put the temperature probe in the vent and showed us the probe, it was not cool. Then he stuck it completely in the vent at a different spot and showed us a picture on his phone of the right temperature. We could feel that the air was not blowing at all. We called the desk and started that the air is not blowing. I was told that the air is working fine. I said that is not correct since the second room was much cooler. I was then told that not all the air-conditioners at the hotel work the same. At this point, we were so exhausted and just needed sleep. I woke up sweating all night. In the morning when I went outside, it was terribly upset by how cool it was outside compared to my air-conditioned room. I called to get a room change. The person that answered the second day was rude when i called. This is supposedly a 5 star hotel and I'm sorry that I expected to have a working air-conditioner and tv. We were give free breakfast but it doesn't make up for the gaslighting
Stayed 3 nights in Jul 2025

10/10 Excellent

Basim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pl Sant season ay at Eirostar Hotel Tower in Madrid .
Stayed 1 night in Jun 2025

10/10 Excellent

Massimiliano, Santo Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern and convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Massimiliano, Santo Domingo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, clean and convenient property.
Stayed 1 night in Jul 2025

2/10 Terrible

Avis

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Broken AC. No Pool. Expensive for the quality.
Stayed 2 nights in Jun 2025

10/10 Excellent

Drew

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Yanny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Es nuestro hotel favorito de todo Madrid!
Stayed 2 nights in Jun 2025

2/10 Terrible

Alhareth

Travelled with family
Disliked: Cleanliness, amenities
I dont believe how this was a 5 star hotel
Stayed 5 nights in Jun 2025

10/10 Excellent

Majid

Stayed 2 nights in May 2025

10/10 Excellent

Francois Olivier

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 2 nights in May 2025

10/10 Excellent

Alanis

Travelled with family
Liked: Amenities
Amazing Hotel and Staff!!
Stayed 1 night in May 2025

10/10 Excellent

CHEKIRATH, GREENACRES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean, super big, if there was a more stars option I would give it more. The staff is friendly, attentive, very helpful and welcoming. I have no complaints at all I stayed for 5 days and everything was lovely. The food is great the drinks and even the coffee is great. The spa is beautiful is a must try. Overall very satisfying.
Stayed 4 nights in May 2025

10/10 Excellent

John

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Top!
Stayed 2 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
The doormen.reception.
Stayed 2 nights in May 2025

10/10 Excellent

derren, north miami beach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Beautiful rooms. The gym needs to be updated though
Stayed 1 night in Apr 2025

10/10 Excellent

F I

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Anselmo Rodrigues da

Liked: Cleanliness, staff & service, property conditions & facilities
Great for business trip
Stayed 2 nights in Apr 2025