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Palm Plaza Marrakech Hotel & Spa

5.0 star property

Photo gallery for Palm Plaza Marrakech Hotel & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Turkish bath/hammam, body treatments, aromatherapy, body scrubs, facials
Lounge
Interior
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa

Explore the area

Map
Avenue 7Ème Art, Agdal, Marrakech, 40000
  • Avenue Mohamed VI
    ‪7 min walk‬
  • Agdal Gardens
    ‪17 min walk‬
  • Jemaa el-Fnaa
    ‪5 min drive‬
  • Marrakech (RAK-Menara)
    ‪7 min drive‬

Room options

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About the area

Marrakech

With a stay at Palm Plaza Marrakech Hotel & Spa in Marrakech (Agdal), you'll be within a 5-minute drive of Avenue Mohamed VI and Le Grand Casino de La Mamounia. .This family-friendly hotel is 2.4 mi (3.8 km) from Jemaa el-Fnaa and 3.8 mi (6.1 km) from Majorelle Garden.

What's nearby

  • Avenue Mohamed VI - 7 min walk - 0.6 km
  • Agdal Gardens - 17 min walk - 1.4 km
  • Le Grand Casino de La Mamounia - 4 min drive - 4.1 km
  • Oasiria Water Park - 5 min drive - 3.3 km
  • Jemaa el-Fnaa - 5 min drive - 4.8 km

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪Bo Zin - ‬4 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬3 min drive
  • ‪Adam Park Hotel - ‬2 min walk
  • ‪Dar Soukkar - ‬4 min drive

About this property

Palm Plaza Marrakech Hotel & Spa

Luxury hotel with 3 restaurants and a full-service spa
Palm Plaza Marrakech Hotel & Spa offers 232 air-conditioned accommodations with washers/dryers and minibars. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 232 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Moroccan cuisine at Dar Marrakech, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Dar Marrakech - This restaurant specializes in Moroccan cuisine. Reservations are required.
Le Palm Thai - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Oasis - This poolside restaurant serves breakfast and lunch. Open daily.
El Menzeh - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Dar Marrakech
  • El Menzeh
  • Le Palm Thai
  • Oasis

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 328
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Palm Plaza
Hotel Palm Plaza Marrakech
Palm Plaza Marrakech
Palm Plaza Marrakech Hotel
Palm Plaza Marrakech Hotel And Spa
Palm Plaza Hotel Marrakech
Hotel Palm Plaza Spa
Palm Plaza Marrakech & Spa
Palm Plaza Marrakech Hotel & Spa Hotel
Palm Plaza Marrakech Hotel & Spa Marrakech
Palm Plaza Marrakech Hotel & Spa Hotel Marrakech

Palm Plaza Marrakech Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 39 out of 175 reviews
Rating 8 - Good. 60 out of 175 reviews
Rating 6 - Okay. 39 out of 175 reviews
Rating 4 - Poor. 20 out of 175 reviews
Rating 2 - Terrible. 17 out of 175 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

So much potential

Our room was dated with only 1 plug socket in the whole room and a broken curtain. It was comfortable and quiet though which is great. I want to give the hotel 5 stars as it has so much potential if it just made a little more effort. Tables are dirty in dining area and in bedroom but otherwise it’s a clean place. Location is perfect but swimming pool is like ice water so impossible to use. No one used the pool during our stay and all the guests complained about it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Joelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet easily accessible to main attractions. We also loved being in walking distance to the mall and cinema.
Stayed 10 nights in Dec 2024

10/10 Excellent

Tanya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Abdelbasset

Travelled with group
Liked: Staff & service
While the room could use some updates and better cleanliness, the staff was amazing, and the food was absolutely delicious. Their service really made the stay enjoyable.
Stayed 1 night in Jan 2025

8/10 Good

younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay. Friendly staff. Decent facilities.
Stayed 7 nights in Dec 2024

2/10 Terrible

Ramesh

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
I don’t know how it got 5 star status. Very very poor service. Staff was very money oriented and not helpful at all. When I arrived, the door man or bellboy didn’t even volunteer to get my luggage. When I checked in the girl was pushing for some gala dinner and when I asked for taxi, she said it was 25 €. Later a different receptionist told the fare to airport was 30 €. In actuality the fare from airport to hotel by registered taxi was only 13 €. When I checked in the room, there were no towels. I wanted to buy paracetamol and when asked for pharmacy the door man said we have to go in a taxi for 5 minutes to the nearest pharmacy. In actuality there was a pharmacy within 3 minutes walk in a big shopping mall. Everyone of the staff was trying to mislead us.
Stayed 1 night in Dec 2024

6/10 Okay

Valentina

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Stayed 1 night in Nov 2024

2/10 Terrible

Jordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Nov 2024

10/10 Excellent

Jalal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, kind staff, they just need to improve the food quality and options
Stayed 1 night in Sep 2024

10/10 Excellent

Younes

Liked: Cleanliness, staff & service
It’s ok
Stayed 1 night in Sep 2024

2/10 Terrible

Mohammad

Stayed 2 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Sherif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Feb 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Dean

Travelled with family

Nice enough

Nice place but thie listing needs updating as only 1 restaurant is operating and the one currently operating is a help yourself buffet of not great quality. The outside pool and pool bar are great The hotel is quite dark with movement activated lighting although much of this does not appear to work and the aircon is not great, we reported this twice but it was not dealt with It a good place to stay out of hectic Marrakech but the description needs updating
Stayed 7 nights in Apr 2022

6/10 Okay

Sean

Liked: Amenities
Good place if you don't want to spend a lot of money. a little out of the way. My curtain fell down in my room window facing the street. I reported it and it was never fixed, so I just had a room with an open view window. Also the hallways are dark. really dark. Their motion sensors for lighting their hallways are like (literally) on a 20 second timer so while you're walking the hallway, the lights will turn off on you. The carpets were also somewhat dirty.
Stayed 2 nights in Mar 2022

6/10 Okay

Anthony

What can I say? The place looks nicer in the photos than it truly is. The walls are really thin. Heard everyone next door and in the hallway. Also, I saw a small roach scurry away from the dessert section of dinner last night, and ants all over my breakfast table this morning. I don't get grossed out easily, so it doesn't bother me much. But I can see it grossing others out. It's just not as opulent as the photos would suggest.
Stayed 1 night in Mar 2022

8/10 Good

Chouaib

Liked: Cleanliness, staff & service
The staff of the property was Great. Front desk agent (Ahlam) She did a great job after coming back and complaining about the TV. She makes me satisfied in the end. Good breakfast.
Stayed 1 night in Mar 2022

4/10 Poor

Kanya

Business traveller
Disliked: Staff & service, property conditions & facilities
The costumer service was really bad and we were charged for ice we had to pay for it in cash and the ice was served with a spoon not ice thongs in addition we were trying to chill and smoke and drink by the pool the manager told us we can’t because the police will come to check hotel which i never heard of such a thing like that hotel 5 stars get check Ed by the police sound sketchy
Stayed 1 night in Mar 2021

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Venue

Very comfortable and great facilities.
Stayed 8 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
The grounds are beautiful. The rooms are spacious. The decor is dated and the rooms could use an update. The spa is basic but the treatments are good. Breakfast has lots of options but the overall quality of the experience is just ok. The hotel may be rated as 5 star but it is closer to a 3*. If you are looking for a safe place that will meet your basic needs, this hotel will fit the bill.
Stayed 7 nights in Jan 2020

6/10 Okay

michamie, Detroit

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Had only one restaurant open and the food was very mediocre. On the plus side there was a bar and you could buy bottles of wine. Room service and maid service were efficient and accommodating
Stayed 5 nights in Jan 2020