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Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Lobby
Room amenity
Down duvets, pillow-top beds, in-room safe, desk
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1180 Union Ave, Memphis, TN, 38104
  • Place, Methodist University Hospital
    ‪3 min walk‬
  • Place, Minglewood Hall
    ‪14 min walk‬
  • Place, Beale Street
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Down duvets, pillow-top beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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  • Air-conditioning
4.4 out of 5, Excellent, 1,051 reviews
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includes taxes & fees
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About the area

Memphis

With a stay at Holiday Inn Express Memphis Medical Center Midtown by IHG, you'll be centrally located in Memphis, within a 5-minute drive of Beale Street and FedExForum. .This hotel is 6.7 mi (10.9 km) from Graceland and 2.6 mi (4.3 km) from Bass Pro Shops at the Pyramid.

What's nearby

  • Methodist University Hospital - 3 min walk - 0.3 km
  • Minglewood Hall - 14 min walk - 1.2 km
  • Beale Street - 17 min walk - 1.5 km
  • Sun Studio - 19 min walk - 1.6 km
  • FedExForum - 3 min drive - 2.8 km

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Checkers - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Cook-Out - ‬15 min walk

About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

Hotel with free parking, near Beale Street
Holiday Inn Express Memphis Medical Center Midtown by IHG offers 125 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 125 air-conditioned guestrooms. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May 26 to September 01
Pool access available from 10 AM to 7:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 54 out of 1000 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Justin

Stayed 2 nights in Oct 2025

4/10 Poor

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
This rating is for the management only; not the staff present during my stay from midnight 10/23 - 4 AM 10/26 2025. The staff members were friendly and the rooms were clean. I had to move out of first room on 10/24 due to a flooded bathroom. The clerk that moved me stated that I would receive compensation for the inconvenience of having to move rooms. This did not happen. I think management should be more aware of day to day activities and maybe talk to the staff more about things that go on.
Stayed 3 nights in Oct 2025

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Corey

Stayed 1 night in Oct 2025

10/10 Excellent

Tycho, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Oct 2025

10/10 Excellent

Swedha

Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice and clean, and our room was perfect. The staff were helpful and kind, and we especially appreciated the kitchen staff. The breakfast was good, warm, and had a good selection. Parking was tight, and it felt a little unsafe. It was also difficult to find a place to eat.
Stayed 1 night in Oct 2025

10/10 Excellent

LESLIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Staff was very nice. Room did not have a blow dryer, but staff apologized and gave us one.
Stayed 2 nights in Oct 2025

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful! Will definitely stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Tammie

Stayed 1 night in Oct 2025

2/10 Terrible

bridgette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms one of them the bed was messed up and smelled like smoke. We did not stay we cancelled and left immediately.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience.
Stayed 1 night in Oct 2025

6/10 Okay

David, Medford

Travelled with partner
Disliked: Property conditions & facilities
The breakfast staff member Zee was too mother hen like. Became belittling at times in her professional like sarcasm. Outside of herself, i would rate the staff to be excellent. That one extremely negative reaction ruined the overall rating. As long as she works there, i will never return and will encourage others not to stay as well.
Tupelo casino stop
Stayed 6 nights in Oct 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable. Breakfast host Zee was the best!
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Cassaundra

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Ryan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Back door to hotel was always open as it was broken- did not need key card to open. Mold on shower curtain.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wr enjoyed are stay the room was clean .tne staff was helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay especially the people who worked there they were wonderful! ❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about hotel was great. Did not like location.
Stayed 3 nights in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Janet

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Older place but clean. Most of the staff nice but one staff member refused to provide a receipt snd another was going to email final receipt and never did. Area isn’t safe at dark. Was there only for business but wouldn’t recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful breakfast, kind personnel, most helpful...best price around! thanks again,gary
Stayed 2 nights in Sep 2025

8/10 Good

Tim, montvale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff. Hotel was nice just didn't fill safe in that area.
Stayed 1 night in Sep 2025