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Peaceful place to stay

Upon arrival the hotel failed to clean my room thoroughly. They spread the bed and that’s it. I found stains & holes on my sheets, hair in the shower, on the bathroom floor and on the toilet seat. Then stained towels and spots on the large and makeup mirror. I went downstairs and informed the front desk (after calling repeatedly and no answer) of the sheet stains, and they said new sheets would brought up. When I asked if they’ll spread the bed the guest services person looked at me odd, gave me attitude and confirmed sheets will be brought up. We were tasked with re-spreading our own bed. Then as the night went on we noticed the stains on the bathroom towels and that there was only 1 set of all towel supplies… so we needed to make another front desk request. Which again they failed to answer the phone, so I went down late at night to request this. They prioritized my room cleaning the next day and it was like night and day after. I informed the manager of this inconvenience and she informed me that she’ll raise it to the GM. I’m still waiting to hear back. I also reached out to Hotels.com and because the hotel was unresponsive they were unable to do much on their side. I’m so disappointed that this was a 4 star + experience because never have I been forced to stay in a dirty room, much less get my front desk calls ignored and tasked with spreading my own bed when at a hotel and to top it off be given attitude when’s I raise the issue to staff members.

Room was clean staff was friendly Liked that they had coin op laundry and not made to download a app

I really enjoyed this hotel. The lobby, bar, and ambience were great. The rooms are simple, but they were comfortable. The staff was friendly, however. The parking was a little inconvenient because you had to drive up in the garage but it was close to the hotel, considering.

I feel everything was as close to par with a 5 rating and would call it at 4.9 Star rated. One could not miss staying at this establishment. Really is as close to 5 Stars as imaginable. Clean room, wonderful breakfast, excellent parking, attentive Staff.

Everything was fine