8/10 Good
Nicole
Travelled with family, Travelled with group
1 Nov 2025
Liked: Staff & service
The room was very spacious and and appeared fairly clean but when my son pulled the covers back there was hair on the sheets and there was used tissue on the floor behind the couch, as I was walking pin the balcony. I can only assume the room wasn't cleaned properly, but the situation was handled timely, with housekeeping coming to change the sheets immediately. I still feel as though the room wasn't properly cleaned prior to me checking in. The parking situation was an issue for me as well. I stayed in a different Hilton property on Sunday, 10/26/25 with upfront parking for Diamond and Gold members which I really liked. The parking lot was small and full, and I had to park in a parking lot a little ways from the main entrance. As a person who just had surgery, I wasn't pleased with the walking and I feel as though the extra perks for your tiered members should me the quality of the tier earned.
Nicole
Stayed 1 night in Oct 2025































