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Northumberland Heights Wellness Retreat & Spa

2.5 star property

Photo gallery for Northumberland Heights Wellness Retreat & Spa

Garden view
Restaurant
Exterior
Premium bedding, down duvets, memory-foam beds, desk
NH Comfort Spa Suite | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
795 North Humberland Heights Road, Alnwick/Haldimand Township, Alnwick/Haldimand, ON, K9A 4J8
  • Place, Serenity Day Spa
    ‪11 min drive‬
  • Place, Cobourg Community Centre
    ‪12 min drive‬
  • Place, Cobourg Beach
    ‪14 min drive‬

Room options

View all photos for NH Garden Spa Suite

NH Garden Spa Suite

NH Garden Spa Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for NH Garden Suite

NH Garden Suite

NH Garden Suite

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for NH Comfort Suite

NH Comfort Suite

NH Comfort Suite

8.6 out of 10
Excellent
(14 reviews)
  • Garden view
  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for NH Comfort Spa Suite

NH Comfort Spa Suite

NH Comfort Spa Suite

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Restaurant
Best Western Plus Cobourg Inn & Convention Centre
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  • Pool
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  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,002 reviews
The price is NZ$287
includes taxes & fees
13 May - 14 May
Best Western Plus Cobourg Inn & Convention Centre

About the area

Alnwick/Haldimand

With a stay at Northumberland Heights Wellness Retreat & Spa in Alnwick/Haldimand, you'll be 6.5 mi (10.5 km) from Lake Ontario and 7.4 mi (12 km) from Northumberland County Forest. .This spa hotel is 7.7 mi (12.4 km) from Cobourg Community Centre and 8.1 mi (13.1 km) from Serenity Day Spa.

What's nearby

  • Serenity Day Spa - 11 min drive - 17.4 km
  • Northumberland Mall - 11 min drive - 17.8 km
  • Cobourg Community Centre - 12 min drive - 16.3 km
  • Cobourg Beach - 14 min drive - 17.7 km
  • Cobourg Harbour - 14 min drive - 17.7 km

Getting around

  • Cobourg Station - 18 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 101 min drive

Restaurants

  • ‪Northumberland Hills Brewery - ‬17 min drive
  • ‪Tim Hortons - ‬17 min drive
  • ‪Baltimore John’s Bar & Grill - ‬13 min drive
  • ‪Burger King - ‬16 min drive
  • ‪Yorkies BBQ - ‬15 min drive

About this property

Northumberland Heights Wellness Retreat & Spa

Northumberland Heights Wellness Retreat & Spa offers 14 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Northumberland Heights Wellness Retreat & Spa, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Alnwick/Haldimand? This hotel has facilities measuring 3000 square feet (279 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Northumberland Heights Wellness Retreat & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (3,000 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • No lift
  • Stair-free path to entrance
  • Visual doorbell notification

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 25 per person
  • Airport shuttle fee: CAD 200 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

NORTHUMBERLAND HEIGHTS Hotel Cobourg
NORTHUMBERLAND HEIGHTS Hotel
NORTHUMBERLAND HEIGHTS Cobourg
NORTHUMBERLAND HEIGHTS
Northumberland Heights Cobourg, Ontario
Northumberland Heights Wellness Retreat Hotel Cobourg
Northumberland Heights Wellness Retreat Hotel
Northumberland Heights Wellness Retreat Cobourg
Northumberland Heights Wellness Retreat Hotel Alnwick/Haldimand
Northumberland Heights Wellness Retreat Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Hotel
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat & Spa Alnwick/Haldimand
Northumberland Heights Wellness Retreat Hotel
Hotel Northumberland Heights Wellness Retreat & Spa
Northumberland Heights Wellness Retreat Spa
Northumberland Heights Wellness Retreat
Northumberland Heights

Northumberland Heights Wellness Retreat & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 137 reviews
Rating 8 - Good. 31 out of 137 reviews
Rating 6 - Okay. 19 out of 137 reviews
Rating 4 - Poor. 6 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ekaterina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very satisfied. The resort has an incredible atmosphere of privacy and romance. The service is top-notch. You can feel the attention and care of the staff in every detail. Friendly staff. delicious breakfasts. The rooms are clean and spacious. a magnificent spa. This vacation exceeded all our expectations. We will definitely come back again!
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
it was charming and peaceful. The staff were attentive
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We just booked for one night and were extremely impressed with everything. The resort is beautiful, our room was spacious and comfortable, and we thoroughly enjoyed both our dinner and breakfast in the dining room. Highly recommend!
Stayed 1 night in Jan 2026

8/10 Good

PENNY

Travelled with partner
Liked: Cleanliness
The staff were very friendly, the rooms were clean, limited on hot tub use Food was absolutely amazing The road was sluck ice which made difficult for getting in driveway but not resorts fault but definitely would go back
Stayed 1 night in Jan 2026

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place that has lots to offer in the way of wellness and spa treatments. You get full use of the spa amenities like steam and dry sauna, hot tubs and lots of other places to relax. Id go again!
Stayed 2 nights in Jan 2026

8/10 Good

Rob

Liked: Staff & service, property conditions & facilities, room comfort
The suite was massive, extremely comfortable, and very private. It featured a separate seating area with a leather couch and matching ottomans positioned perfectly in front of a large flat‑screen TV and a wall-mounted fireplace. The king-sized bed was soft and comfortable, though the room itself could benefit from some updates, as there were areas where the wallpaper was peeling. I did notice some cleanliness issues. The mugs hadn’t been washed properly, and the desk, TV remote, and parts of the floor were sticky, as if something had been spilled. The phone and a few other surfaces were also not cleaned well. The bathroom was spacious, with okay water pressure and reliably hot water. The restaurant, however, was fantastic. The food was fresh, hot, and full of flavour, with plenty of options to choose from. Reservations are definitely recommended. The staff were extremely friendly and attentive, even pointing out different areas of the property as they walked me to my room. A solid 8 out of 10!!! I’ll definitely book again.
Stayed 1 night in Jan 2026

6/10 Okay

Azin

Travelled with group
Liked: Cleanliness, amenities
Just water heat didn’t do perfectly, so we couldn’t use shower, also, didn’t have indoor parking as we had to stay for a while to get our cars ready to move
Stayed 1 night in Dec 2025

6/10 Okay

Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was pretty good in the restaurant. The staff were really kind and helpful. The building looks like it was a really nice place but is starting to show its age and the repairs are not kept up very well. It's small but the wall peper is peeling, the floor was cracking and filled with caulking. The issues that I had was worth the water. We paid for the king suite with Jacuzzi tub but there was not enough hot water and not hot enough to fill it up. It took an hour to fill and we needed to heat 8 kettles of water to get the water hot enough for our bath. I understand that it's a rural property and it's on a well and not everything needs to be perfect all the time. What really got to me was the response when I asked for a discount the day after checking out. I would have been happy with just about any discount on the price. I paid the premium for the big room with the tub and I didn't get what was promised. I would have gladly paid the rate of the regular room. Or even a gesture of 50$. But instead, the owners told me to take it up with hotels.com Who then called the hotel to ask about a discount but they refused so here we are. I was not satisfied with how the owners dealt with my issues. That is why I'm not giving a good review.
Stayed 1 night in Dec 2025

10/10 Excellent

Benedicta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly The food was delicious Very spacious and clean rooms
Stayed 1 night in Dec 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities
The room did not have many of the amenities listed- there was no hot tub, no spa tub, the phone and satellite TV weren't working. The room was a bit neglected and unclean. The staff were difficult to find. Issues during our stay were not resolved and the owner did not seem to care that the room was falsely advertised on hotels.com. Should have spent a bit more money and gone to Ste. Anne, Whispering Springs or another great hotel in the area.
Stayed 1 night in Oct 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My sister and I stayed for 2 nights and had a really nice time. We enjoyed the hiking trails and meals in the dining room. Staff were kind and thoughtful
Stayed 2 nights in Nov 2025

6/10 Okay

Nadine

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pros - pretty drive in the country, quiet, free parking, treatment options, size of room, Ayurvedic treatments were perfect and relaxing, staff were polite and professional, food is decent, outside grounds and walking paths are wonderful. Cons - not accessible for people with disabilities, too many staircases up and down, lounge where you wait for treatment is open to the public so people are walking in and out while I’m in my robe, my room was in the basement at the very end of a scary haunted movie hallway, the door to my room did not close flush against the threshold and you could hear everything both inside and outside of the room, there were an excessive amount of fruit flies in the room; I had to ask for insect spray, there was a walkout deck which was lovely, but being at the very end of the building was scary because there is no security or gate, so anyone can just drive in and access the property. There is no staff on the property at night… not sure what happens if something happens. The fire alarm went off randomly at night. The phone kept randomly ringing with no one on the other end so I had to unplug it. I did not feel safe so I could not relax and sleep overnight. The tv streaming didn’t work except for two channels. Change rooms and Treatment rooms are in the dark basement which is not relaxing unless you’re sitting in the pedicure room that has windows.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2025

10/10 Excellent

Jacquelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
My stay at this resort spa was truly amazing from start to finish. The property is gorgeous, peaceful, and well-kept, it was a perfect atmosphere to unwind. The staff were welcoming, friendly, and attentive without being overbearing. The food was delicious. Each meal was very balanced and wholesome. The rooms were clean, cozy, and comfortable.The spa experience was soothing and refreshing as well. Overall it was a wonderful mini retreat and I’d definitely return and highly recommend this resort spa to anyone looking for relaxation, great service, and a beautiful place to recharge.
Stayed 2 nights in Nov 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

6/10 Okay

Madeline

Travelled with partner
Liked: Cleanliness, staff & service
Room was advertised with an indoor private spa bath, but discovered there wasn’t one upon arrival. Steam shower in room was out of order
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet property. Grounds and trails are fantastic. Food in the restaurant was great. Overall the facilities were good. Nicely updated and clean, although we did have a clogged shower drain in our room, and the phone did not work.
Stayed 1 night in Oct 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quiet property. Grounds and trails are fantastic. Food in the restaurant was great. Overall the facilities were good. Nicely updated and clean, although we did have a clogged shower drain in our room, and the phone did not work.
Several marked trails to hike
Stayed 1 night in Oct 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service
Could use some updating. Steam shower in our room didn't work. Water took over 5 minutes to get hot. Meals were great and it was quiet.
Stayed 1 night in Oct 2025

6/10 Okay

Tara

Disliked: Cleanliness
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Furniture dated but super clean very quiet comfortable beds and spacious hotel room
Stayed 1 night in Sep 2025

6/10 Okay

Krista

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
A calm, clean and soothing setting. Large property and easily accessible from the parking lot. Pleasant staff and incense infused atmosphere for a calming impact. However, this will not be for you if you are sensitive to scents or perfumes as the common area of this facility is noticeably scented with traditional incense.
Stayed 1 night in Sep 2025