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Sarova Whitesands Beach Resort & Spa, Mombasa

Photo gallery for Sarova Whitesands Beach Resort & Spa, Mombasa

Exterior
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Exterior
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Malindi Road, Bamburi Highway, Mombasa, 80100
  • Place, Bamburi Beach
    ‪18 min walk‬
  • Place, Mombasa Go-Kart
    ‪3 min drive‬
  • Place, Haller Park
    ‪4 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Facing Room

Property amenity

Garden Facing Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Pool Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Pool Facing Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Pool Facing Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Garden Facing Twin Room

Garden view

Garden Facing Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Sea Facing Room

Premium bedding, minibar, in-room safe, individually decorated

Sea Facing Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Mombasa

Located in Mombasa, Sarova Whitesands Beach Resort & Spa, Mombasa is by the ocean, within a 5-minute drive of Haller Park and City Mall. .This beach hotel is 0.8 mi (1.3 km) from Bamburi Beach and 3.8 mi (6.2 km) from Nyali Beach.

What's nearby

  • Bamburi Beach - 18 min walk - 1.6 km
  • Mombasa Go-Kart - 3 min drive - 1.9 km
  • Haller Park - 4 min drive - 2.2 km
  • Nyali Beach - 14 min drive - 7.0 km
  • Fort Jesus - 20 min drive - 14.7 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 48 min drive

Restaurants

  • ‪Shots Bar and Bistro - ‬3 min drive
  • ‪Char Choma - ‬6 min walk
  • ‪Dublin Street - ‬4 min drive
  • ‪Severin Sea Lodge - ‬3 min drive
  • ‪Kingston Beach Lounge - ‬3 min drive

About this property

Sarova Whitesands Beach Resort & Spa, Mombasa

Sarova Whitesands Beach Resort & Spa, Mombasa offers 335 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 335 individually decorated guestrooms, featuring minibars and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a waterslide, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Pavilions, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Sarova Whitesands Beach Resort & Spa, Mombasa has 3 restaurants serving breakfast, lunch, and dinner.
Lido Seafood Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa, Mombasa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lido Seafood Grill
  • Pavilions

Things to do

  • 5 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Rafting
  • Scuba diving
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1970
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 15 (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 4 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Sarova Whitesands
Sarova Whitesands Beach
Sarova Whitesands Beach Mombasa
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Resort Mombasa
Sarova Whitesands Resort
Whitesands Sarova
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Sarova Whitesands Beach Resort And Spa
Whitesands Hotel Mombasa
Sarova Whitesands & Mombasa
Sarova Whitesands Beach Resort & Spa Hotel
Sarova Whitesands Beach Resort & Spa Mombasa
Sarova Whitesands Beach Resort & Spa Hotel Mombasa

Sarova Whitesands Beach Resort & Spa, Mombasa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 357 reviews
Rating 8 - Good. 87 out of 357 reviews
Rating 6 - Okay. 21 out of 357 reviews
Rating 4 - Poor. 16 out of 357 reviews
Rating 2 - Terrible. 15 out of 357 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kinson W.C.

Liked: Cleanliness, staff & service, amenities
Room was great, service excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Jaswinder Kaur

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are extremely friendly and helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
Stayed 3 nights in Feb 2026

10/10 Excellent

Lydia

Stayed 3 nights in Jan 2026

10/10 Excellent

Adepeju

Stayed 5 nights in Jan 2026

10/10 Excellent

zohrab

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful location and well kept!
Stayed 1 night in Jan 2026

10/10 Excellent

Odutola

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
Stayed 6 nights in Dec 2025

10/10 Excellent

Dariusz

Stayed 2 nights in Jan 2026

2/10 Terrible

Robin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was promised sgr pickup and drop off but that didn’t happen. I had to pay
Stayed 5 nights in Jan 2026

10/10 Excellent

DELILAH

Travelled with family
Liked: Cleanliness, staff & service
Staff was amazing . Food at Thai Chi by the sea was one of the best in Thai food and fresh sea food . Overall it was a great experience for me & my family .
Stayed 3 nights in Jan 2026

10/10 Excellent

Bradley E

Liked: Cleanliness, staff & service, amenities
Courteous staff, beautiful tour, facility, and room.
Stayed 1 night in Jan 2026

8/10 Good

MR R ASHLEY

Liked: Cleanliness, staff & service, amenities
All the staff were delightful with Esther, Lucky and George plus night manager Fred particularly kind on the front desk. Martha was also very lovely in the excellent Minazi restaurant and Gabriel in the Lido bar and restaurant. The rooms were good on the whole and Claire from guest services was very helpful too. Would definitely return.
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard

Stayed 3 nights in Jan 2026

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome service with a wide variety of dining options.
Stayed 2 nights in Jan 2026

10/10 Excellent

Simon

Stayed 11 nights in Dec 2025

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect!
Stayed 9 nights in Dec 2025

10/10 Excellent

Alon

Liked: Cleanliness, staff & service, amenities
Every single one of the staff was just outstanding.
Stayed 3 nights in Dec 2025

8/10 Good

Moez

Liked: Cleanliness, staff & service
Staff was very accommodating and eager to please
Stayed 4 nights in Dec 2025

10/10 Excellent

Abdulhafidh

Stayed 1 night in Dec 2025

10/10 Excellent

Zixuan

Stayed 3 nights in Dec 2025

10/10 Excellent

Harald

Stayed 3 nights in Dec 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Mayling

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful , the food is good and it’s worth the price. Highly recommended
Stayed 1 night in Nov 2025

10/10 Excellent

TABARA

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, well maintained with plenty of areas where you can relax and enjoy a nice breeze! Staff was friendly and courteous. Special thanks to Nelson at the reception who changed my room to sea view, to Bernard at the restaurant and to Ruth at the Tullia spa who restored my back thanks to her divine hands.
Stayed 2 nights in Nov 2025