The Paramount Hotel has its ups and downs. The best part is definitely the location: right in the middle of the Theater District and literally across from Hamilton if that’s your thing. You can walk to pretty much any Broadway show in minutes, which makes it super convenient.
The lobby is pretty cool with its colorful lighting and modern vibe, but once you head upstairs the story changes. The rooms are small, fairly dated, and despite the property having gone through multiple renovations, it still feels worn around the edges. During my stay, I even had an issue where the shower water came out yellow and then deep orange for a few minutes before running clear, which was not a great look.
Service was okay overall. Nothing bad, but nothing standout either. I left generally satisfied with how staff handled things, but the condition of the hotel itself made my stay feel a little iffy. On the bright side, I managed to get a decent rate by NYC standards, so I can let some of this slide, but I’d say the property is average at best. Definitely not up to 4 star standards.