Hilton Rose Hall an All-Inclusive Resort

4.5 star property

Photo gallery for Hilton Rose Hall an All-Inclusive Resort

Aerial view
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Suite, Oceanfront (Prime Minister) | Balcony view
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • All-inclusive

Explore the area

Map
Rose Hall, Montego Bay, Saint James, 33126
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪14 min walk‬
  • Half Moon Golf Course
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Royal Suite, 1 King Bed

  • Ocean view
  • 103 sq m
  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Mountain View

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Resort View

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

  • Resort view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Oceanfront (Prime Minister)

  • Ocean view
  • 206 sq m
  • Sleeps 5
  • 1 Double Sofa Bed and 1 King Bed

Room, 2 Queen Beds, Oceanfront (Ocean Front Walk out)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Ocean Front Walk out)

  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Montego Bay

When you stay at Hilton Rose Hall an All-Inclusive Resort in Montego Bay, you'll be next to a golf course, just steps from Jamaica Beaches and 14 minutes by foot from Montego Bay Convention Centre. .This beach resort is 1.1 mi (1.7 km) from Rose Hall Great House and 2 mi (3.2 km) from Half Moon Golf Course.

What's nearby

  • Cinnamon Hill Golf Course - 6 min walk - 0.5 km
  • Montego Bay Convention Centre - 14 min walk - 1.2 km
  • Rose Hall Great House - 14 min walk - 1.2 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 1.6 km
  • Half Moon Golf Course - 4 min drive - 3.3 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 21 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬4 min drive
  • ‪Lobby Bar - ‬6 min drive
  • ‪Choicez - ‬3 min drive
  • ‪Starcafé - ‬7 min drive
  • ‪Waves Restaurant - ‬4 min drive

About this property

Hilton Rose Hall an All-Inclusive Resort

Luxury resort on the beach, with 2 outdoor pools
Hilton Rose Hall an All-Inclusive Resort offers 495 accommodations with free minibar items and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

A private beach, 4 outdoor tennis courts, and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Radiant Spa has 9 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 495 guestrooms featuring refrigerators and LCD televisions. Your memory foam bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Fresh, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Montego Bay? This resort has 14647 square feet (1361 square meters) of space consisting of a conference center and 10 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Fresh - This buffet restaurant serves breakfast, lunch, and dinner.
Moonstone - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Rum Factory - This restaurant specializes in Caribbean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Seaside Bar and Grille - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Mangoes - This restaurant specializes in American cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hilton Rose Hall an All-Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (14,647 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
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Hilton Rose Hall
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Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
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Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
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Hilton Rose Hall an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1083 out of 1975 reviews
Rating 8 - Good. 484 out of 1975 reviews
Rating 6 - Okay. 238 out of 1975 reviews
Rating 4 - Poor. 90 out of 1975 reviews
Rating 2 - Terrible. 80 out of 1975 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tyiesha

Stayed 3 nights in Jan 2025

6/10 Okay

Roswelis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Pagué mucho dinero por un hotel que no se sentía limpio, los baños necesitan remodelacion, el restaurante principal necesita con urgencia cambiar su mobiliario. El servicio en recepción necesita mejorar.
Stayed 1 night in Jan 2025

2/10 Terrible

Dajaha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I woke up with multiple bug bites every day of being on this property!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Hilton was awesome
Stayed 2 nights in Jan 2025

2/10 Terrible

Jedidja

Stayed 3 nights in Jan 2025

10/10 Excellent

Cherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything and disliked nothing
Stayed 3 nights in Jan 2025

6/10 Okay

Rosa

Travelled with group
Liked: Amenities
Not a great choice for single adults. More family centered. Food was decent though.
Stayed 5 nights in Nov 2024

8/10 Good

Shana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
There were some really good aspects of this resort (staff, food, entertainment, pools, beach, golf course). But in other ways, the property was dated. It was also extremely difficult to eat at any restaurant other than the buffet for dinner. They were very small and didn’t take reservations (unless a bottle of wine was purchased as an act of a reservation). It also seemed as though this resort was understaffed.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dojohn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property would stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
The staff was very welcoming and friendly. I would definitely be staying here soon.
Stayed 3 nights in Jan 2025

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family

Discriminatory access to the restaurants

First, I want to start with a very positive comment on the staff who was very nice, smiling and trying their best to please the customers. This positive experience was tainted by a discriminatory policy to access the restaurants. Indeed, shortly after the start of our stay the hotel allegedly removed the booking of the restaurants to replace it by a first in first served policy. However, customers ordering paying wine could reserve or cut the line. Because of that priority, the restaurants were running at 2/3 capacity and the wait time was over 2 hours. So in practise, the access to restaurants was made impossible for customers not ordering wine, and they had to go to the buffet instead. This policy causes two problems 1. This is no longer an all-inclusive resort, as access to restaurant is made very difficult without paying extra 2. This is a blatant discrimination against non-wine drinkers I don’t know if this is an isolated incident for this resort or a general policy for Hilton I have been to many all-inclusive resorts in the past, with other brands, and have never experienced such a policy. Rightly so, because this causes a bad customer experience and brand destruction.
Stayed 13 nights in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay !
Stayed 7 nights in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Abigail

Stayed 1 night in Jan 2025

4/10 Poor

Kandice

Disliked: Cleanliness, property conditions & facilities
Checking in took an extremely long time and while being checked in at the front desk. Service at this resort has definitely declined and I wouldn’t stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gabrielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for myself and family, from checking in with Mr Reed the manager to checking out it was a breeze!!!! The food in the buffet was amazing i actually enjoyed the buffet food more than the food at rum factory. The rooms were perfect!!!! I will actually book with them in future.
Stayed 4 nights in Jan 2025

6/10 Okay

Marianna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
False advertising of the property, very old and staff members are not friendly or accommodating.
Stayed 6 nights in Jan 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

MIKEISHA

Liked: Cleanliness, staff & service, property conditions & facilities
Great time!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Annmarie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally friendly
Stayed 6 nights in Jan 2025

8/10 Good

Alicia

Clean and great service. Very consistent with Hilton brand
Stayed 6 nights in Jan 2025

10/10 Excellent

Yalemwork

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

2/10 Terrible

Valerie

Stayed 3 nights in Jan 2025