Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Deluxe Room, 1 King Bed
Room with view
37 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room, 1 King Bed
30 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Mandarin, Twin Room
Room with view
48 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Room
Room with view
37 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room
30 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Turret)
Room with view
78 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Mandarin, Suite
Room with view
73 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Suite (Prado)
Room with view
68 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite
Room with view
115 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (Park)
68 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite
50 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Mandarin, Room, 1 King Bed
Room with view
48 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Palm Court)
52 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Premier Suite (Junior)
Room with view
42 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite (Ritz)
Room with view
66 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Madrid hotel in Retiro with a full-service spa

Popular property highlights

Free valet parking
Pets allowed
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Mandarin Oriental Ritz, Madrid, you'll be centrally located in Madrid, within a 5-minute walk of Prado Museum and Thyssen-Bornemisza National Museum. This luxury hotel is 0.4 mi (0.7 km) from Gran Via and 0.6 mi (1 km) from Puerta del Sol.

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages spoken

  • English

Show all languages

Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad 5, Madrid, Madrid 28014

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 153
  • Number of floors - 6
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Year Built – 1910
  • Number of restaurants - 1
  • Number of meeting rooms - 3
  • Number of indoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Train station pickup (surcharge)
  • Terrace
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Train station drop-off (surcharge)
  • Banquet hall
  • Reception hall
  • Bus station shuttle (surcharge)
  • Children's games
  • Food and water bowls
  • Pet-sitting services

Family Friendly Amenities

  • Number of indoor pools - 1
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in some public areas: WiFi (surcharge)

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Arabic

Parking

Free self parking , Free valet parking

Room Amenities

Mandarin Oriental Ritz, Madrid offers 153 accommodations with iPod docking stations and safes. These individually decorated and furnished accommodations include desks. A pillow menu is available. Business-friendly amenities include complimentary newspapers and phones. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • In-room massage available
  • Slippers
  • Individually furnished
  • Individually decorated
  • Pillow menu
  • iPod docking station
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Child-size bathrobes
  • Wardrobe

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

The Ritz Bar - Onsite cocktail bar.

Champagne Bar - Onsite Champagne bar. Open daily.

Gastronomic restaurant - Onsite fine-dining restaurant. Open daily.

Palm Court - Onsite restaurant. Open daily.

The Ritz Garden - Onsite restaurant. Open daily.

24-hour room service is available.

Nearby Things to do

  • Bicycle rentals on site

Spa Services

  • Facial treatments
  • Number of treatment rooms 1
  • Manicures and pedicures
  • Massages

Accessibility

  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 132.0 per night.

Pet Policy

  • Pets allowed
  • Dogs only
  • Up to 11 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Car not required

Security system

Online Penalty Collection

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for full breakfast: approximately EUR 50 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Ritz Belmond
  • Hotel Ritz Belmond Madrid
  • Ritz Belmond
  • Ritz Belmond Madrid
  • Hotel Ritz
  • Ritz Madrid
  • Hotel Ritz Madrid
  • Hotel Ritz
  • Mandarin Oriental Ritz Madrid
  • Mandarin Oriental Ritz, Madrid Hotel
  • Mandarin Oriental Ritz, Madrid Madrid
  • Mandarin Oriental Ritz, Madrid Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

A car is not required for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Sorry, we seem to have had an issue loading our review content. Try again?