The Smith Hotel

3.0 star property

Photo gallery for The Smith Hotel

Garden view
Outdoor pool, pool loungers
Gym
Interior entrance
Standard Room

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Breakfast available
  • Bar
  • Pool
  • Air conditioning
  • Room service

Explore the area

View map
Magadi Road, Ongata Rongai
  • Place, Giraffe Centre
    ‪9 min drive‬
  • Place, Karen Blixen Coffee Garden and Cottages
    ‪14 min drive‬
  • Place, Karen Blixen Museum
    ‪14 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪40 min drive‬

Room options

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Reviews

The Smith Hotel Reviews

6.6

7.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 3 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant and staff
Stayed 6 nights in Apr 2025

2/10 Terrible

Rebecca

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Liked: Staff & service

Good value for money

Stayed 1 night in Jan 2022

10/10 Excellent

Gridlay

Stayed 2 nights in Dec 2019

2/10 Terrible

Samuel

Liked: Cleanliness
Disliked: Room comfort
The Rooms were NOT at ALL as advertised. The Beds were not what we had reserved. The staff gave us the accommodations that we had payed for online, but the rooms and beds were all smaller than advertised. We had booked a queen and King suite with two separate bedrooms and we were given a Double and two twin beds. The Rooms were very tiny without room to turn around in, the Bathroom sink Flooded up out of the floor drain if you ran the water for more than 8 seconds. The water in the shower had no temperature control and flooded out from under the glass walls to soak the entire bathroom floor. To the credit of the hotel the facility was very clean and tidy, but I can't recommend staying there without knowing exactly what you are paying for. Do not book online!
Stayed 1 night in Jul 2019

8/10 Good

Deanna, Kauai, HI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the beautiful property. The staff was excellent and very helpful in my solo travels.
Stayed 1 night in Aug 2018

6/10 Okay

Ann-Charlotte

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Bonsoir Je fait le réservation une chambre de 2 personnes Ma mere et mon petit frère montant 125 euros mes fami sont arrivées on augmenté le prix des 125 au 175 euros
Stayed 1 night in Aug 2019

6/10 Okay

Mayo, 福岡

Liked: Staff & service
Disliked: Property conditions & facilities
まずホテルの所在地ですが、ナイロビの空港からだいぶ離れていたので、少し不便でした。 ホテルにたどり着くまでの道は雑然とした田舎。 ホテルはこぢんまりしていますが従業員の方々がとても親切でした。 設備面についてはヘアドライヤーがなかったり、バスルームがシャワーのみだったり、お国柄あまり髪の毛を洗わないのか、郷に入っては郷に従えといったところ。 ホテル検索の時に空港からとか、ナイロビ市街地からどれくらい距離があるのかを示すべきだと思います。 ホテルで両替ができませんでしたので、現地通貨は予め用意しておくと安心です。
Stayed 4 nights in Jan 2019