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Quality Inn

2.5 star property

Photo gallery for Quality Inn

Front of property
Hallway
Exterior
Lobby
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
440 Selby Street, Nanaimo, BC, V9R 2R7
  • Place, Old City Quarter
    ‪6 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Bastion
    ‪9 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪12 min walk‬

Room options

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

Room, 1 King Bed, Non Smoking (Efficiency)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(57 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Nanaimo

With a stay at Quality Inn, you'll be centrally located in Nanaimo, within a 15-minute drive of Departure Bay Ferry Terminal and Duke Point Ferry Terminal. .This hotel is 0.3 mi (0.5 km) from Old City Quarter and 0.3 mi (0.5 km) from The OV Arts Centre.

What's nearby

  • Old City Quarter - 6 min walk - 0.5 km
  • Nanaimo Museum - 6 min walk - 0.5 km
  • Casino Nanaimo - 7 min walk - 0.7 km
  • Bastion - 9 min walk - 0.8 km
  • Vancouver Island University - 7 min drive - 2.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 3 min drive

Restaurants

  • ‪The Breakfast Nook - ‬5 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Old City Station Pub - ‬10 min walk
  • ‪White Rabbit Coffee Co. - ‬4 min walk
  • ‪The Vault - ‬6 min walk

About this property

Quality Inn

Quality Inn offers 45 air-conditioned accommodations with hair dryers and irons/ironing boards. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 45 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Quality Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 25 per person
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: CAD 35
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 per person
  • Early check-in fee: CAD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Inn Hotel
Quality Inn Nanaimo
Quality Inn Hotel Nanaimo

Quality Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 605 out of 1006 reviews
Rating 8 - Good. 273 out of 1006 reviews
Rating 6 - Okay. 72 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Philipe

Liked: Cleanliness, staff & service, amenities
Everything seems very new. High-quality for a Quality Inn. Best bed I've slept in in a while.
Stayed 1 night in Feb 2026

8/10 Good

Benita

Stayed 1 night in Jan 2026

10/10 Excellent

Peggy Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean new building, service great. Quiet!
Stayed 1 night in Jan 2026

10/10 Excellent

Navneet singh

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff on reception excellent
Stayed 1 night in Jan 2026

8/10 Good

Hector

Stayed 1 night in Jan 2026

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff, clean room and EV charging.
Stayed 1 night in Jan 2026

10/10 Excellent

aaron

Stayed 5 nights in Jan 2026

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Did not like the motion sensor light in the bathroom. Never did figure out the hall light or having a card slot to turn room power on?
Stayed 1 night in Jan 2026

8/10 Good

todd

Stayed 1 night in Jan 2026

10/10 Excellent

Aakriti

Stayed 1 night in Jan 2026

4/10 Poor

Justin

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean and spacious, but there was no safe. Kind of hotel doesn’t have a safe so now I gotta leave jewellery and stuff lying around or will hide it and then what happens if something goes missing now The cleaner is going to be the first one getting blamed. Meanwhile, it could’ve been anyone. It’s just really stupid. They used to have safes in there, but they took them out for whatever stupid reason.
Stayed 1 night in Oct 2025

10/10 Excellent

James, Campbell River

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is our go to hotel in Nanaimo. Parking is very good off-season. Rooms are clean and beds are comfortable. Usually very quiet and a good sleep. We asked for a wake-up call but it didn't happen for some reason.
Stayed 1 night in Jan 2026

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, property conditions & facilities
Spotless room, friendly and courteous staff!
Stayed 2 nights in Jan 2026

4/10 Poor

Erik, North Miami

Business traveller
Liked: Cleanliness, property conditions & facilities
No high expectation but they came to do the room and only towels were changed and garbage done.No bed making, no floor cleaned and soap bars not replenished amount cups or silverware.Needs to pay more attention to details.Will stay next week again and will update if management do care about reviews.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Nice staffs.
Stayed 1 night in Dec 2025

10/10 Excellent

Will

Stayed 1 night in Jan 2026

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite. Instructions were clear. Room was clean. The ambience was quiet
Stayed 1 night in Jan 2026

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Proximity to pesr
Stayed 1 night in Jan 2026

10/10 Excellent

Caroline

Stayed 1 night in Jan 2026

10/10 Excellent

ShalomIsrael

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Quiet location.
Stayed 2 nights in Dec 2025

6/10 Okay

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean breakfast was crowded
Stayed 1 night in Dec 2025

10/10 Excellent

DIANA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night but the service was good, frontdesk agent really kind. The room was comfortable. Everything was good. Maybe the location is not the best.
Stayed 1 night in Dec 2025

8/10 Good

Eldon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything clean and modern, but offered only rhe minimum for a three star rating. Would have appreciated a second chair.
Stayed 1 night in Dec 2025

10/10 Excellent

Sandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025