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The Grand Hotel Nanaimo

3.0 star property

Photo gallery for The Grand Hotel Nanaimo

Exterior
Lunch, dinner and brunch served
Reception
Property grounds
Lunch, dinner and brunch served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪3 min walk‬
  • Place, Linley Valley Cottle Lake Park
    ‪5 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(76 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

Front of property
Quality Inn
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$152
includes taxes & fees
3 Mar - 4 Mar
Quality Inn

About the area

Nanaimo

With a stay at The Grand Hotel Nanaimo in Nanaimo, you'll be within a 10-minute drive of Departure Bay Ferry Terminal and Long Lake. .This hotel is 16 mi (25.8 km) from Duke Point Ferry Terminal and 2 mi (3.3 km) from Woodgrove Shopping Centre.

What's nearby

  • Long Lake - 3 min walk - 0.3 km
  • Linley Valley Cottle Lake Park - 5 min drive - 3.3 km
  • Nanaimo Regional General Hospital - 6 min drive - 7.3 km
  • Departure Bay Ferry Terminal - 8 min drive - 7.0 km
  • Duke Point Ferry Terminal - 20 min drive - 29.8 km

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Thrifty Foods - ‬2 min drive

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with a restaurant and a bar
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Grand Cru Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Grand Cru Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 353 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Carley

Liked: Staff & service
Good housekeeping
Stayed 2 nights in Oct 2025

10/10 Excellent

Barb

Liked: Cleanliness, property conditions & facilities
The staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nanaimo’s best kept secret. The property is immaculate, the staff goes beyond to assist, the lobby and bar/restaurant are throwbacks to an easier, elegant time.
Stayed 1 night in Oct 2025

10/10 Excellent

Miodrag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good yes!
Stayed 2 nights in Oct 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel with wonderful decor - nice large rooms - quiet, and excellent location for our purposes. Beds on the soft side (not my preference).
Stayed 3 nights in Oct 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Luc

Travelled with group
Liked: Cleanliness, amenities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Stayed 1 night in Oct 2025

8/10 Good

Donalda

Liked: Cleanliness, property conditions & facilities, room comfort
No food available after 9
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Appreciated that we could check in during he night as we had a late ferry crossing and got to the hotel at 1 am
Stayed 1 night in Oct 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent three nights at The Grand with our wonderful cat and the staff at The Grand provided us with a beautiful deluxe suite.
Stayed 3 nights in Oct 2025

10/10 Excellent

GORDON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and the hotel is a nice quiet alternative to the regular chain hotels in the area.
Stayed 1 night in Oct 2025

8/10 Good

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive. New clean
Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Stayed 1 night in Oct 2025

10/10 Excellent

Brandi, Gabriola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel, with an excellent restaurant. The staff are super friendly and helpful. Our room was clean, spacious and comfortable with luxury bath robes to make relaxing easy!
Stayed 1 night in Oct 2025

8/10 Good

Harold

Nice stay. Hotel a bit tired and you need of updating.
Stayed 1 night in Oct 2025

8/10 Good

Greg G

Stayed 2 nights in Sep 2025

10/10 Excellent

Nadine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and nice accommodations A bit dated but still good
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa, Abbotsfotd

Travelled with family
Liked: Cleanliness, amenities
Super friendly staff and the beds were so so comfortable. Very clean and quiet. Away from the downtown area. Your car will be safe
Stayed 1 night in Sep 2025

8/10 Good

Celeste

Travelled with group
Liked: Cleanliness, staff & service
friendly staff and quiet
Stayed 1 night in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jul 2025