Sheraton Grand Nashville Downtown

4.0 star property

Photo gallery for Sheraton Grand Nashville Downtown

Reception
Meeting facility
2 bars/lounges, rooftop bar
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

View map
623 Union St, Nashville, TN, 37219
  • Broadway
    ‪6 min walk‬
  • Ryman Auditorium
    ‪6 min walk‬
  • Bridgestone Arena
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

Room, 2 Double Beds

8.6 out of 10
Excellent
(98 reviews)
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(93 reviews)
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Nashville

A stay at Sheraton Grand Nashville Downtown places you in the heart of Nashville, within a 10-minute walk of Broadway and Ryman Auditorium. .This hotel is 0.5 mi (0.8 km) from Bridgestone Arena and 0.7 mi (1.1 km) from Music City Center.

What's nearby

  • Broadway - 6 min walk - 0.6 km
  • Ryman Auditorium - 6 min walk - 0.6 km
  • Bridgestone Arena - 6 min walk - 0.6 km
  • Music City Center - 11 min walk - 1.0 km
  • Nissan Stadium - 15 min walk - 1.3 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬4 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Frothy Monkey - ‬3 min walk
  • Skye Lounge

About this property

Sheraton Grand Nashville Downtown

Hotel with bars, a short walk to Broadway
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 482 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a fitness center, karaoke, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at The Library Bar serving the guests of Sheraton Grand Nashville Downtown, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nashville? This hotel has 9143 square feet (849 square meters) of space consisting of a conference center and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (9,143 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 27.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 348 reviews
Rating 8 - Good. 81 out of 348 reviews
Rating 6 - Okay. 28 out of 348 reviews
Rating 4 - Poor. 4 out of 348 reviews
Rating 2 - Terrible. 6 out of 348 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my second time back to Nashville and I stayed at this hotel before. Everything was great last time around however this time at check in i was served with attitude and really unprofessional. Seemed like i was bothering the front desk agent. The second thing I didn’t like was the fact every morning needed to call to room service to clean the room. Beside that the stay was great and the staff is friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Staff & service
Great location!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Stayed 3 nights in Jun 2025

6/10 Okay

jerry

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Heather

Stayed 1 night in Jun 2025

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location .. Breakfast included in our rate and was very good. All staff helpful and friendly. Nice rooftop bar with great views. Valet parking was expensive but I think it is everywhere
Stayed 3 nights in May 2025

8/10 Good

Stephanie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Jun 2025

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in May 2025

10/10 Excellent

Maria Lucia

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Peter Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Nashville. Good facilities and excellent service
Stayed 6 nights in Jun 2025

10/10 Excellent

Jourdan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and super friendly staff! Super walkable to everything you can imagine without being overwhelmed.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with good location and comfortable bedding. Restaurant is nice too.
Stayed 2 nights in Mar 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Extra $58 to check in early, even though our room was ready, they don't budge on that rule. That's on Sheraton/Marriott, not the front desk staff. Stupid way to make a few extra $$, and made quite a few unhappy clients right at the start of their stay. On the positive, the free breakfast vouchers included with our room were for $25 per person, and the full breakfasts were excellent! Negatives: housekeeping didn't show up until around 3-5 pm and did a poor job-didn't replace towels, coffee packets, or creamer, left dirty glassware.Also one day, they completely forgot to clean our room till evening and walked in on us getting ready for dinner. Lobby was nice and quiet, the valet and doormen were very helpful and friendly. Might stay here again if they re thought the early check in rule...1-2 hours early is not a huge ask.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Trisha

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room. Friendly staff. Excellent location!
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location to Broadway without being in the middle of it
Stayed 2 nights in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Anna

Stayed 1 night in May 2025

10/10 Excellent

Stephen

Stayed 4 nights in May 2025

10/10 Excellent

Tamy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bed and pillows were SO COMFORTABLE! Quiet Hotel and only a few minutes walking from downtown!
Stayed 3 nights in May 2025

6/10 Okay

Gricha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025