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Sheraton Grand Nashville Downtown

4.0 star property

Photo gallery for Sheraton Grand Nashville Downtown

Reception
Exterior
Meeting facility
2 bars/lounges, rooftop bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View map
623 Union St, Nashville, TN, 37219
  • Place, Broadway
    ‪6 min walk‬
  • Place, Ryman Auditorium
    ‪6 min walk‬
  • Place, Bridgestone Arena
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(98 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(104 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

8.6 out of 10
Excellent
(26 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Double Beds

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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Exterior
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The price is NZ$289
includes taxes & fees
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About the area

Nashville

A stay at Sheraton Grand Nashville Downtown places you in the heart of Nashville, within a 10-minute walk of Broadway and Ryman Auditorium. .This hotel is 0.5 mi (0.8 km) from Bridgestone Arena and 0.7 mi (1.1 km) from Music City Center.

What's nearby

  • Broadway - 6 min walk - 0.6 km
  • Ryman Auditorium - 6 min walk - 0.6 km
  • Bridgestone Arena - 6 min walk - 0.6 km
  • Music City Center - 11 min walk - 1.0 km
  • Nissan Stadium - 15 min walk - 1.3 km

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 15 min drive

Restaurants

  • ‪Puckett's Restaurant - ‬4 min walk
  • ‪D’Andrews Bakery & Cafe - ‬4 min walk
  • ‪Speakers' Bistro - ‬1 min walk
  • ‪Frothy Monkey - ‬3 min walk
  • ‪Skye Lounge - ‬1 min walk

About this property

Sheraton Grand Nashville Downtown

Hotel with bars, 8-minute walk to Broadway
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 482 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a fitness center, karaoke, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at The Library Bar serving the guests of Sheraton Grand Nashville Downtown, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Nashville? This hotel has 9143 square feet (849 square meters) of space consisting of a conference center and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
The Library Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Skye Lounge - Onsite rooftop bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)
  • Valet parking on site (USD 73 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: USD 20 to 30 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Skye Lounge
  • The Library Bar

Things to do

  • Bicycle rentals
  • Gym
  • Karaoke
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • Conference centre (9,143 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 28 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 27.44 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Self parking fee: USD 55 per night
  • Valet parking fee: USD 73 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Sheraton Grand Nashville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 407 reviews
Rating 8 - Good. 97 out of 407 reviews
Rating 6 - Okay. 35 out of 407 reviews
Rating 4 - Poor. 4 out of 407 reviews
Rating 2 - Terrible. 6 out of 407 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hillary

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is everything!

The only thing I would change is our room location - it was by the elevator but hotel location was fantastic! Walking distance from Broadway but far enough away to be away from noise and craziness!! Library was fantastic!!
Stayed 2 nights in Aug 2025

8/10 Good

Patrick, Denver

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was amazing. Super nice! The shower is a little weaker than I like but the hotel is clean and close to a lot.
Stayed 4 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Attractive facility. Security is great. Very clean. Nice bar.
Stayed 2 nights in Aug 2025

8/10 Good

Mengzhao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Albana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food, and a big portion every wear we went
Stayed 2 nights in Aug 2025

6/10 Okay

Jae, Cambridge

Stayed 2 nights in Apr 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Close to broadway.
Stayed 1 night in Jul 2025

8/10 Good

Damaris

Stayed 2 nights in May 2025

10/10 Excellent

Mrs. Johnnie Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Sheridan's decor was very beautiful. The Sheridan ws clean and in a wonderful location. It was close to good dinning and shopping.
Stayed 3 nights in Jul 2025

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Dayton view bullys

Stayed 1 night in Jul 2025

6/10 Okay

Michele

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'm leaving a 3 for the rating of the overall experience. When we checked in, we were charged $22 more than the experian price. The room itself was very nice and comfortable. It did not provide a microwave or separate refrigerator for your items, so that's a negative. The lock on our door kept getting stuck in the open position, so we had to mess with that before we left everytime. The battery on the in room safe was dying, so I could not utilize that for my belongings. They should be mindful and think that folks do take their children to nice hotels when they travel. The information regarding the snack bar was so small that you needed a magnifying glass. Just post a ice and elegant sign with larger font about the snacks. That alone seems like they want to charge for no reason. The bathroom sink drained super slow. The shower head was nice, however it didnt have any pressure. A quick shower took 3 times as long. Finally, I went to the library lounge and restaurant for an evening drink and dinner. The bar tender kooked at me several times over about 5 minutes before he walked over and offered me a menu. He clearly wasn't listening because he yelled from the bar asking what my side was. I ordered a beer and a blackened chicken wrap. It came out timely and was hot/fresh and had a nice presentation. It was brought out by a food runner and not the bartender. No big deal, but he never returned after that. I had to ask another server to order another drink.
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

brian

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alicia, Espanola

Stayed 4 nights in Jul 2025

10/10 Excellent

LeeAustin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequently visit this hotel when I visit Nashville. I enjoy my visit each time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca, Gretna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Rooms were nice, food was good. Elevator wait a little slow over the busy weekend, but not a deal breaker. Easily walkable to downtown hotspots.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , walking distance to Broadway
Stayed 2 nights in Jul 2025

10/10 Excellent

Antje, Woodlawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAY!!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca, Gretna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Room was great, breakfast was really good, and we enjoyed the Skye Bar. Easily walkable.
Stayed 1 night in Jul 2025

10/10 Excellent

Latesha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Tammi

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Staff were not helpful when brown water filled up our shower. Called the front desk twice with no answer, then had to walk downstairs to talk to someone. They Told us to just let it run and it would be fine. Indicated they had a water shut off earlier and that was why. Unacceptable.
Stayed 3 nights in Jul 2025

8/10 Good

Lemanda

Stayed 1 night in Jul 2025