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The Hayes Street Hotel Nashville Downtown

3.5 star property

Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Free daily continental breakfast
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Bridgestone Arena
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(76 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

7.6 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nashville

With a stay at The Hayes Street Hotel Nashville Downtown in Nashville (West End), you'll be a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena. .This hotel is 1.4 mi (2.2 km) from Ryman Auditorium and 1.6 mi (2.6 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Saint Thomas Midtown Hospital - 3 min walk - 0.3 km
  • Vanderbilt University - 3 min walk - 0.3 km
  • Centennial Park - 15 min walk - 1.3 km
  • Bridgestone Arena - 3 min drive - 2.4 km
  • Ryman Auditorium - 3 min drive - 2.4 km

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Las Palmas Mexican Restaurante - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Midtown Cafe - ‬3 min walk

About this property

The Hayes Street Hotel Nashville Downtown

Hotel with free breakfast, 4-minute walk to Vanderbilt University
The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 580 out of 1195 reviews
Rating 8 - Good. 266 out of 1195 reviews
Rating 6 - Okay. 193 out of 1195 reviews
Rating 4 - Poor. 95 out of 1195 reviews
Rating 2 - Terrible. 61 out of 1195 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The staff was extremely helpful and knowledgeable when it came to the area we were looking to visit.
Stayed 3 nights in Sep 2025

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for what we used the hotel for! Convenient breakfast and coffee to get the day started! Would have preferred more towels or having room cleaned but it is what it is.
Stayed 2 nights in Sep 2025

6/10 Okay

Maria Irene

Liked: Cleanliness, staff & service
It was comfortable although some of the appliances were cheap made and falling down (the shower head and the bathroom)
Stayed 2 nights in Sep 2025

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, staff & service
Available to walk to broadway
Stayed 3 nights in Sep 2025

4/10 Poor

lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not like the parking only option was valet , did not even have pay to park at the hotel only valet was charged 70 and told only 40 , only continental breakfast provided was cereal and cold coffee and yogurt which was disappointing but hotel and rooms itself nice
Stayed 1 night in Sep 2025

8/10 Good

Luann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & Stay

Great location near Acension St Thomas midtown, off West End. Also close to Vanderbilt university and shopping. Beautiful lobby area including a patio, plenty of sitting areas to hang out. The hotel and room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgia, Bayonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was only here for one night for medical school interview and I can honestly say the hotel is great. Friendly staff, clean accommodations and you feel welcomed.
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by The Hayes. This midtown hotel was in a quiet, safe area. We were in town for a concert and it was a short, easy drive to the arena. After the show (on a Monday night) the kitchens at the places on Broadway were closing up but right around the corner from the hotel we loaded up at ‘The Cookout’ which is open until 3am during the week. The next morning it was a short walk to the Midtown cafe for breakfast (highly recommend). We were able to park for free on the street in front of the apartments across the street from the Hotel. There are also a couple paid parking lots - one next door and one across the street. Or you can do Valet parking at the hotel. The hotel itself was quiet, had friendly and helpful staff, and it was very clean. The room was modern yet welcoming, and the bed was comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff… clean Walkable to Broadway
Stayed 1 night in Sep 2025

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and location it's a great place!!
Stayed 1 night in Sep 2025

6/10 Okay

Marcin

Travelled with family
Liked: Amenities, property conditions & facilities
Good location. Property is in good condition. Valet was very expensive and unreliable…
Stayed 4 nights in Sep 2025

6/10 Okay

Alia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the lobby set up. I wish there was a better breakfast selection and a lobby bar.
Stayed 3 nights in Sep 2025

6/10 Okay

Randall

Stayed 1 night in Sep 2025

10/10 Excellent

Amos

Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime

Stayed 1 night in Sep 2025

8/10 Good

Landis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived very late, due to my flight arriving late. No valet and no one at the desk initially to find out how to park our car. Couldn’t find ice, and due to late arrival there wasn’t someone around to ask
Stayed 1 night in Sep 2025

8/10 Good

Jebee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and the staff were friendly.
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIN

Evening check in staff was wonderful, but i cant remember her name. Parking is pricey, only have valet but Mohammed was great. Beds were decent. Rooms are a little dated if you look or it matters to you. Location for concert and downtown were perfect. Mexican restaurant next door should considered an amenity! Would stay again no problem.
Stayed 2 nights in Sep 2025

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Temika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Everything was nice and and neat very clean
Stayed 1 night in Sep 2025

10/10 Excellent

John, Shaver Lake

Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Priyanka

Liked: Cleanliness
Stayed 1 night in Aug 2025