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The Hayes Street Hotel Nashville Downtown

3.5 star property

Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Lobby
Bar (on property)
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Elliston Place
    ‪6 min walk‬
  • Place, Centennial Park
    ‪15 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(79 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom

9.4 out of 10
Exceptional
(13 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

8.6 out of 10
Excellent
(23 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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Exterior
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The price is NZ$268
includes taxes & fees
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About the area

Nashville

With a stay at The Hayes Street Hotel Nashville Downtown in Nashville (West End), you'll be a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena. .This hotel is 1.4 mi (2.2 km) from Ryman Auditorium and 1.6 mi (2.6 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Vanderbilt University - 3 min walk - 0.3 km
  • Elliston Place - 6 min walk - 0.6 km
  • Centennial Park - 15 min walk - 1.3 km
  • The Parthenon - 18 min walk - 1.6 km
  • Belmont University - 3 min drive - 2.5 km

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Red Door Saloon - ‬5 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Velvet Taco - ‬5 min walk

About this property

The Hayes Street Hotel Nashville Downtown

The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville

Hayes Street Hotel

Hayes Street Nashville

Hayes Street

The Hayes Nashville Nashville

The Hayes Street Hotel Nashville Hotel

The Hayes Street Hotel Nashville Nashville

The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 605 out of 1213 reviews
Rating 8 - Good. 267 out of 1213 reviews
Rating 6 - Okay. 194 out of 1213 reviews
Rating 4 - Poor. 92 out of 1213 reviews
Rating 2 - Terrible. 55 out of 1213 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Joan

Liked: Cleanliness, amenities, property conditions & facilities
room was nice, staff was very helpful. Ridiculous to have to pay 42$/24hrs for parking at the hotel. was pretty noisy
Stayed 1 night in Feb 2026

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice, clean, and comfortable. The staff (both front desk and housekeeping) was friendly and helpful. Also, their free hot breakfast was great- Even the coffee was good!
Stayed 1 night in Jan 2026

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, the girls at the front desk were amazing. Loved our stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Stayed 2 nights in Jan 2026

10/10 Excellent

carole

Front desk people were the very best. Could not have been nicer.
Stayed 1 night in Jan 2026

10/10 Excellent

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very roomy, clean and comfortable. The staff was very friendly.
Stayed 2 nights in Jan 2026

8/10 Good

Michael, Bellevue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Onsite parking is good.
Stayed 4 nights in Dec 2025

4/10 Poor

NASER

Stayed 1 night in Jan 2026

8/10 Good

Donna

Stayed 1 night in Dec 2025

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a nice stay for what we paid. It was pretty clean other than the shower floor just had a lot of possible stains. The biggest issue was that the walls are extremely thin. You can hear the housekeepers around you every morning cleaning as if they are right there in your room. You can hear other people talking in their rooms and their TVs and you can hear all their activities as well which was a little awkward. But other than that, it was a nice stay.
Stayed 3 nights in Dec 2025

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk staff was rude. The valet was inefficient and slow and lacked motivation. Cars were stacking with no urgency to provide service.
Stayed 2 nights in Dec 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. It was super close to the club we wanted to go to and everything was safe, clean and easy to access.
Stayed 1 night in Dec 2025

10/10 Excellent

Andrew, Herrin

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2025

4/10 Poor

Tony

Disliked: Cleanliness, amenities
Property is in need of TLC
Stayed 4 nights in Dec 2025

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the low price. Clean and in good repair. Breakfast was minimal and quite crowded and unfortunately the hotel no longer has a bar so the beverage credit was applied to the snack bar concessions.
Stayed 4 nights in Oct 2025

8/10 Good

Memori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good and kid friendly. Everything was fresh and tasty. Coffee bar was always well stocked as well so we enjoyed that part! The rooms could have been cleaner. We found hairs in a lot of spots specifically the bathroom which is always a little off putting and trash in the drawers. Sheets and everything else were clean though and the beds and pillows were comfortable. All staff that we came in contact with were friendly and helpful as well.
Stayed 2 nights in Dec 2025

8/10 Good

Margaret

Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Stayed 1 night in Nov 2025

8/10 Good

francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
room smelled like dirty carpet best way i can describe it. room itself looked very clean. didnt want to make a deal out of it as we were just staying the night and were already very tired from our road trip
Stayed 1 night in Dec 2025

6/10 Okay

Jodie

Liked: Staff & service
Disliked: Cleanliness
Dirty mattress and broken toliet but was very gracious at getting new room to accommodate even though it was late at night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Very nice and clean. Love that it had free, hot breakfast. There's a pretty good restaurant in walking distance. Will stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Mary

Travelled with family
Disliked: Amenities, property conditions & facilities
Run down rooms. Noisy
Stayed 3 nights in Dec 2025

8/10 Good

Alison

Stayed 2 nights in Dec 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very kind and helpfuk
Stayed 1 night in Dec 2025

6/10 Okay

ShaRhonda

Travelled with partner
Liked: Property conditions & facilities
There was a confusing parking situation. The parking lot adjacent to the building is not the hotel's so parking was a bit of a struggle. Also, there was a mix up with our room reservation and once brought to staff attention there was a 6 hr delay to correct. The 1st room was a double and showed signs of distress. Dirty walls and peeling paint. A loud rattling air conditioner unit. We were woken up at 9pm by staff to correct rooms as there had been a mix up with another guest with our last name. This new room met our standards and showed no distress. Nice and clean, but ironically only a few doors away from the 1st.
Stayed 1 night in Dec 2025