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The Hayes Street Hotel Nashville Downtown

3.5 star property

Photo gallery for The Hayes Street Hotel Nashville Downtown

Terrace/patio
Bar (on property)
Lobby
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View map
1909 Hayes Street, Nashville, TN, 37203
  • Place, Saint Thomas Midtown Hospital
    ‪3 min walk‬
  • Place, Vanderbilt University
    ‪3 min walk‬
  • Place, Elliston Place
    ‪6 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

8.4 out of 10
Very good
(76 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(69 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Standard Suite, 1 Bedroom

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

7.6 out of 10
Good
(9 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Single Room, Accessible

8.6 out of 10
Excellent
(22 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Nashville

With a stay at The Hayes Street Hotel Nashville Downtown in Nashville (West End), you'll be a 4-minute walk from Vanderbilt University and a 2-minute drive from Bridgestone Arena. .This hotel is 1.4 mi (2.2 km) from Ryman Auditorium and 1.6 mi (2.6 km) from Country Music Hall of Fame and Museum.

What's nearby

  • Saint Thomas Midtown Hospital - 3 min walk - 0.3 km
  • Vanderbilt University - 3 min walk - 0.3 km
  • Elliston Place - 6 min walk - 0.6 km
  • Centennial Park - 15 min walk - 1.3 km
  • The Parthenon - 18 min walk - 1.6 km

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • ‪Cook Out - ‬4 min walk
  • ‪Red Door Saloon - ‬5 min walk
  • ‪Hattie B's Hot Chicken - ‬4 min walk
  • ‪Velvet Taco - ‬5 min walk
  • ‪Pizza Hut - ‬3 min walk

About this property

The Hayes Street Hotel Nashville Downtown

Hotel with free breakfast, 4-minute walk to Vanderbilt University
The Hayes Street Hotel Nashville Downtown offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night
  • Destination fee: USD 14.01 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 578 out of 1187 reviews
Rating 8 - Good. 268 out of 1187 reviews
Rating 6 - Okay. 188 out of 1187 reviews
Rating 4 - Poor. 94 out of 1187 reviews
Rating 2 - Terrible. 59 out of 1187 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

shaunasea

Liked: Cleanliness, staff & service, amenities
Needs some work, upgrading bathrooms
Stayed 1 night in Oct 2025

8/10 Good

Jordynn, Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice for our short stay in Nashville! It is walkable to music row (about 8 min walk). We also walked to the Parthenon from the hotel (about a 20 minute walk). It is a bit far from downtown broadway st, but the Ubers were decently priced (about $10 average. The hotel itself was nice but they do not provide housekeeping without a request which is a bit frustrating if you don’t remember to request it. The breakfast was about what you expect for a hotel breakfast. We didn’t have a car but the thing to note if you do is it is $42 a night to park and street parking is limited. Overall very good stay for our trip needs!
Stayed 3 nights in Nov 2025

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities
i will back
Stayed 1 night in Oct 2025

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was very clean, staff was very nice. Well done!
Stayed 3 nights in Oct 2025

10/10 Excellent

Sophia

Stayed 1 night in Nov 2025

10/10 Excellent

Karin

Liked: Cleanliness, amenities, property conditions & facilities
Easy and friendly
Stayed 1 night in Nov 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness
Main negative was the fact that the walls were ultra thin between rooms and you could hear people i the room next to you coming in st 3-4 Am and then proceeding to talk fir a couple of hours waking us all up. This happened on 3 of the 5 nights we were there. Apart fro. This it was clean and tidy and good value for money.
Stayed 5 nights in Oct 2025

2/10 Terrible

Jacob

Stayed 2 nights in Oct 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. Hotel Rooms was clean and comfortable. Would recommend this hotel. Will definitely be back to the Hayes whenever I visit Nashville.
Stayed 3 nights in Oct 2025

4/10 Poor

Yuritza

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom was dirty, there was a stain that looked like blood on the rug. The room barely fit two beds due to the ac being 2 inches away from one of the beds. The breakfast looked old. The only good thing was the 12 pm check out and the valet guy was super nice.
Stayed 1 night in Nov 2025

8/10 Good

Chelsea

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room but no parking
Stayed 1 night in Sep 2025

10/10 Excellent

JAMES, Evansville

Stayed 1 night in Oct 2025

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and hotel! Has to uber most of time to go to places but it was well worth it. :) Not too many young adults and not overly crowded.
Stayed 3 nights in Oct 2025

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quaint
Stayed 2 nights in Oct 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Staff were very helpful, and accommodated our requests re storage of luggage and a room change after our first night. Our initial room was a conjoining room, which wasn't so good, as you could hear the conversation of the people in the next room. Our second room was lovely and the bed was very comfortable. Everything was clean and tidy. The bathroom vanity was a little on the small side. Breakfast was good, although not as much variety as other hotels we visited. The foyer area had plenty of seating, and we especially enjoyed relaxing on the swinging chair while we waited for our Uber rides. We would definitely stay here again.
Stayed 4 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Overall, our stay was just ok. Average hotel for the price. Not pleased with the breakfast - limited options, food was stale. The nice parts were having a coffee/bar water available throughout the day. Front desk staff were not the friendliest. I had an issue that was brought to their attention and their response was abrupt and unwelcoming.
Stayed 3 nights in Oct 2025

10/10 Excellent

Karon Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent room
Stayed 1 night in Oct 2025

10/10 Excellent

Kaity

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Lobby smelled really good and the hotel was very clean. Friendly staff and great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Christian

Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, and I was lucky to get the last room available. The room was spacious, though it was a handicap room that I was unaware of, but happy to get one. Beds were comfortable, and rooms were clean. Breakfast was disappointing, very limited. We ended up drinking coffee, and that was it. Lobby bathrooms were locked and not accessible, which would have been helpful. Overall, it was a nice place to stay for a night.
Stayed 1 night in Oct 2025

4/10 Poor

Wiliam

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
TERRIBLE GYM
Stayed 1 night in Oct 2025

6/10 Okay

Brett

Disliked: Property conditions & facilities
The rooms are not very nice. The price seems reasonable until you pay $43 dollars for parking. Stay somewhere else for the difference in parking and it will be nicer.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks for a pleasant stay
Stayed 1 night in Oct 2025

8/10 Good

Kathleen

Stayed 3 nights in Oct 2025