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JW Marriott New Orleans

4.5 star property

Photo gallery for JW Marriott New Orleans

Lobby
Meeting facility
Lobby
Exterior
Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

View map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium, Larger Guest Room, 1 King, Canal Street View

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium, Larger Guest Room, 1 King, Canal Street View

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Queen, French Quarter View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Guest Room, 2 Queen, French Quarter View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for California King, Deluxe Guest Room

In-room safe, desk, iron/ironing board, free cots/infant beds

California King, Deluxe Guest Room

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View (Corner)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(42 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

A stay at JW Marriott New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. .This luxury hotel is 0.3 mi (0.6 km) from Caesars New Orleans Casino and 0.5 mi (0.8 km) from Saenger Theatre.

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬2 min walk
  • ‪55 Fahrenheit - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk
  • ‪Willie's Chicken Shack - ‬1 min walk

About this property

JW Marriott New Orleans

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 501 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 23313 square feet (2166 square meters) of space consisting of conference space and 22 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per day; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 3 to 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fogo de Chao
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 23,313 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 29.18 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.025 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Rollaway bed fee: USD 29.18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 763 out of 1003 reviews
Rating 8 - Good. 134 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dustinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Miracle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it
Stayed 1 night in Aug 2025

10/10 Excellent

Kim

Stayed 4 nights in Jul 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Celebrating 45 years of Marriage in the Big Easy!!

…we would definitely book here again!! Friendly, happy employees, rolled out the red carpet for us!! It was conveniently located, and within walking distance of fun places to see, and eat!! We enjoyed drinks in the bar, their amazing pool on the 7th floor, and my husband enjoyed working out in the gym! We love New Orleans, this was our fifth time to visit this amazing city and state!!! We celebrated 45 years with a delicious meal at Commanders Palace!! We will most definitely stay here again!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all restaurants in the area. Wonderful hotel room. Nice pool
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah Denise Chadwick, Durham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect home away from home for our mother daughter getaway! The staff were exceptional.
Stayed 2 nights in Jul 2025

8/10 Good

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dewi

Stayed 2 nights in Jul 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Apr 2025

10/10 Excellent

Leander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Couple Getaway

Everything was amazing. It was clean and outstanding.
Stayed 2 nights in Jul 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Pauline, Tamarac

Travelled with family
This property was okay. The room and bathroom were smaller than expected. Our room 2224 did not have great water pressure in the shower or the toilet. The shower drain was clogged a couple times and drainage was slow. Although fixed I feel that this may be an ongoing issue for the next guest. Breakfast was horrible with uncooked sausages and bland fabricated eggs. Not much of an option on the breakfast bar. Would recommend eating out. The only good thing here was the mattress and the location close to everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ignacio

Travelled with partner
Liked: Cleanliness
Enjoyed the stay, great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Daphney

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great, very accommodating. Whatever we needed they were quick to respond. I will definitely stay at this property again.
Stayed 5 nights in Jul 2025

4/10 Poor

Sherlene

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room has dirty towels bed not made trash full upon checkin, given a new room same thing 3rd room didn’t have the same issues but bedding is old and should not be in this type of hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Tarnbir

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Terrible customer service and charged more money than originally quoted.
Stayed 3 nights in Jul 2025

10/10 Excellent

ArLancia

Stayed 5 nights in Jul 2025

10/10 Excellent

Lucille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, treated everyone like family.
Stayed 5 nights in Jul 2025

8/10 Good

Nekisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is in an excellent location to experience downtown and the French Quarter. Staff was friendly and helpful. Requests were meet in a timely manner. Dislike—-air conditioning seems to be regulated by sensors? Maintenance did come and adjust; however, it is too hot in NOLA to not have rooms cooled when guests arrive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Donnarie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Made my New Orleans experience worth it! The staff, cleanliness and location was great!
Stayed 3 nights in Jul 2025

10/10 Excellent

TINA

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Hotel staff were great
Stayed 3 nights in Jun 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

10/10 Excellent

Dr. Renette

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations and ALL the staff were just EXCELLENT!
Stayed 5 nights in Jun 2025