JW Marriott New Orleans

4.5 star property

Photo gallery for JW Marriott New Orleans

Lobby
Meeting facility
1 bedroom, in-room safe, desk, iron/ironing board
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪3 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Guest Room, 2 Queen, French Quarter View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium, Larger Guest Room, 1 King, Canal Street View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

California King, Deluxe Guest Room

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Corner

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • City view
  • Sleeps 6
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

New Orleans

A stay at JW Marriott New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. .This luxury hotel is 0.3 mi (0.6 km) from Caesars New Orleans Casino and 0.5 mi (0.8 km) from Saenger Theatre.

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 13 min walk - 1.1 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪Creole House Restaurant & Oyster Bar - ‬2 min walk
  • ‪Acme Oyster House - ‬3 min walk
  • ‪Cafe Beignet, Canal St - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Palace Café - ‬1 min walk

About this property

JW Marriott New Orleans

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 501 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 23313 square feet (2166 square meters) of space consisting of conference space and 22 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per day; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 3 to 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fogo de Chao
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 23,313 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 728 out of 1002 reviews
Rating 8 - Good. 157 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erika, Harlingen

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff was very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic !
Stayed 3 nights in Mar 2025

6/10 Okay

Marco, Houston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of this JW peoperty is ideal. Close to the French Quarter, casino, and shopping. Overall, the JW was nice, however the walls are paper thin. We were abruptly awaken by the folks staying next to us at 3:35 am. You could here them talking, screaming, shutting the door, etc. This went on until 5am. Upon check out, I was asked how our stay was and I mentioned this. I received a "sorry" and that the folks arrived at 3:30am. No offer to comp parking or offer any other type of compensation for the disturbing sleep for my family. With so many choices in NOLA, we will not return to this property. It is a shame because we love JW properties. I will give a shout out to our bellhop. He was super helpful and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Eldon

Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

steve

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Roosevelt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at JW Marriott New Orleans

It as very nice, the staff were friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Drewonna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Mar 2025

10/10 Excellent

Juan, WHITTIER

Stayed 4 nights in Feb 2025

10/10 Excellent

ereca

Stayed 5 nights in Feb 2025

6/10 Okay

Don

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We usually stay further in the French Quarter in some of the historic hotels, but we decided to try the JW on our latest trip to New Orleans. It did not disappoint! The staff was friendly, professional, and helpful. The drinks and food were excellent with great service at the bar. Janet, the concierge was particularly warm and helpful, even though my husband and I have been to New Orleans multiple times. Our room was particularly large, very comfortable, quiet, clean, and relaxing. We will definitely consider the GW on our next trip back to New Orleans..
Stayed 2 nights in Feb 2025

10/10 Excellent

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It’s in a great location for shopping, dining, and bourbon street. I will definitely stay here again.
Stayed 1 night in Feb 2025

4/10 Poor

Kunali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Rhamses

Stayed 2 nights in Feb 2025

10/10 Excellent

Keith

Doormen were fabulous
Stayed 4 nights in Feb 2025

10/10 Excellent

Brint

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Stayed 1 night in Feb 2025

8/10 Good

Muhammad

Excellent
Stayed 4 nights in Feb 2025

4/10 Poor

Verified traveller

Room was “ok”.

The room was “ok”. We had a loud sewage smell from our toilet the entire time. We were also overcharged by $25 for snacks from the area downstairs. They told us at the front desk they would refund it - but haven’t seen the credit.
Stayed 2 nights in Feb 2025

6/10 Okay

Leonard

Stayed 1 night in Jan 2025

10/10 Excellent

Melissa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Hotel was in a great location. Lounge and lobby and room was clean. The topper was how friendly the staff was, they were so helpful and accommodating.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and comfortable stay.
Stayed 2 nights in Feb 2025