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JW Marriott New Orleans

4.5 star property

Photo gallery for JW Marriott New Orleans

Lobby
Outdoor pool, pool umbrellas, pool loungers
Meeting facility
Exterior
Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Canal Street
    ‪1 min walk‬
  • Bourbon Street
    ‪2 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Guest Room, 1 King, French Quarter View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Guest Room, 1 King, French Quarter View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Queen, French Quarter View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Guest Room, 2 Queen, French Quarter View

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Club lounge access

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Club lounge access

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium, Larger Guest Room, 1 King, Canal Street View

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium, Larger Guest Room, 1 King, Canal Street View

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for California King, Deluxe Guest Room

In-room safe, desk, iron/ironing board, free cots/infant beds

California King, Deluxe Guest Room

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Non Smoking, Corner

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View (Corner)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Bedroom, Non Smoking, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Premium bedding, pillow-top beds, in-room safe, desk

The Westin New Orleans

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1713)
The price is NZ$503
for 1 room
includes taxes & fees
19 May - 20 May
The Westin New Orleans

About the area

New Orleans

A stay at JW Marriott New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. .This luxury hotel is 0.3 mi (0.6 km) from Caesars New Orleans Casino and 0.5 mi (0.8 km) from Audubon Aquarium.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.3 km
  • Caesars Superdome - 18 min walk - 1.5 km

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪Creole House Restaurant & Oyster Bar - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Palace Café - ‬1 min walk
  • ‪55 Fahrenheit at Marriott Lobby - ‬2 min walk

About this property

JW Marriott New Orleans

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 501 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 23313 square feet (2166 square meters) of space consisting of conference space and 22 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per day; includes in/out privileges)

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 3 to 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fogo de Chao
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 23,313 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 28.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1005 reviews
Rating 8 - Good. 169 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Kathleen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

I tried to call and cancel my trip 4 different times. Twice I was put on hold by the front desk for more than 30 minutes. I assume they're trained to just not answer you when you need to cancel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Eiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
丁寧な対応
Stayed 1 night in Jan 2025

10/10 Excellent

Misti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and polite.
Stayed 2 nights in Jan 2025

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Helen

Stayed 2 nights in Jan 2025

4/10 Poor

Paul Michael

Stayed 8 nights in Dec 2024

10/10 Excellent

Jovanka

Stayed 7 nights in Nov 2024

6/10 Okay

PERCY, PLAQUEMINE

Stayed 1 night in Dec 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevators did not work properly which doesn't sound like much but in talking to staff seemed to be a constant issue. Waited at times 15 minutes before taking the stairs from the 16th floor. Elevators either didn't work or stopped at every floor (no, wasn't kids). Staff were kind and tried to help when they could (taking us in the service elevator). Other than that, right beside the French Quarter. Clean. Not a lot of amenities. Good rate.
Stayed 6 nights in Dec 2024

8/10 Good

GODWIN

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dana, LAKE SAINT LOUIS

Stayed 3 nights in Dec 2024

10/10 Excellent

Jaroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel in excellent location
Stayed 5 nights in Dec 2024

10/10 Excellent

Patty Ann

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Every hotel visit starts w/ valet, doormen and bellhop. Lewis and his team were very courteous, professional and fast with drop offs and pickups. Easy, early checkin was granted since we had an early flight and needed to rest. Downtown area had plenty to do, easy access to highway to get either side of New Orleans.
Stayed 5 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing. Beautiful building, excellent location, very good staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Ray, Spanish Fort

Stayed 1 night in Nov 2024

10/10 Excellent

Takyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was nice and clean. The view was amazing! The staff was nice and friendly, and we had no issues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities
Great propery
Stayed 2 nights in Dec 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great first experience and I will definitely be back to stay here 10/10!!!!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jovanka

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The only thing I wish I could change is the size of the bathroom (impossible to change) and the lighting in the room. Since the bathroom is so small, if I wanted to get my makeup done while my husband was in the bathroom, I would have to go to the window with the itty bitty mirror. If it was at night, we would have to start getting ready well in advance so someone could completely get ready in the bathroom before the other started. Since you can’t change the size of the bathroom, a vanity area and better lighting in the room would be lovely. But we would stay here again. The location, the staff, and the amenities are wonderful.
Stayed 4 nights in Nov 2024