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JW Marriott New Orleans

4.5 star property

Photo gallery for JW Marriott New Orleans

Meeting facility
Lobby
Outdoor pool, pool umbrellas, pool loungers
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium, Larger Guest Room, 1 King, Canal Street View

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium, Larger Guest Room, 1 King, Canal Street View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Guest Room, 2 Queen, French Quarter View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Guest Room, 2 Queen, French Quarter View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for California King, Deluxe Guest Room

In-room safe, desk, iron/ironing board, free cots/infant beds

California King, Deluxe Guest Room

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Corner

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View (Corner)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, City View (Corner)

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

A stay at JW Marriott New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. .This luxury hotel is 0.3 mi (0.6 km) from Caesars New Orleans Casino and 0.5 mi (0.8 km) from Saenger Theatre.

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Royal Street - 2 min walk - 0.2 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪The Carousel Bar & Lounge - ‬3 min walk
  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬2 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪55 Fahrenheit - ‬2 min walk

About this property

JW Marriott New Orleans

Luxury hotel with a 24-hour fitness center, steps from Canal Street
JW Marriott New Orleans offers 501 air-conditioned accommodations with safes and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 501 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 23313 square feet (2166 square meters) of space consisting of conference space and 22 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 3 to 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fogo de Chao
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 23,313 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 29.18 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.025 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Rollaway bed fee: USD 29.18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1002 reviews
Rating 8 - Good. 128 out of 1002 reviews
Rating 6 - Okay. 43 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!
Stayed 3 nights in Oct 2025

10/10 Excellent

ADAM

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the JW Marriott New Orleans was excellent. The service and hospitality were top-notch — every staff member was welcoming and attentive. The hotel was spotless, from the lobby to the rooms, and everything felt fresh and well cared for. The location couldn’t be better — right in the heart of downtown, within walking distance to the French Quarter, top restaurants, and nightlife. Highly recommend for anyone looking for comfort, convenience, and great service in New Orleans.
Stayed 3 nights in Oct 2025

8/10 Good

Whitney, Garfield Heights

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Oct 2025

8/10 Good

Simratjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Robin

Stayed 4 nights in Oct 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and refill from our room and customer service excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Diana Leticia

Liked: Cleanliness, amenities, property conditions & facilities
Clean, best location, room Service was so good!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jeylon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel close to Bourbon
Stayed 2 nights in Oct 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Tamara

Stayed 2 nights in Oct 2025

10/10 Excellent

Melanie

Stayed 2 nights in Oct 2025

6/10 Okay

Philonese

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
My room was clean, however the iron didn’t work. I called down to get another iron and was told they will send one up. I still to this day never received the iron. The water pressure was ridiculous and it made a loud thumping sound every time someone showered. If it wasn’t for Louis in valet and the bar staff I would have given my overall stay a 1.
Stayed 1 night in Oct 2025

10/10 Excellent

Dr. Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not cleaned one day but when cleaned the next, stained sheets. Otherwise, the rest of the experience was excellent, excellent location and right in the middle of everything
Stayed 3 nights in Oct 2025

10/10 Excellent

roksana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff , clean room and nice Bar !!
Stayed 2 nights in Oct 2025

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service
Stayed 3 nights in Oct 2025

10/10 Excellent

Alma

Stayed 3 nights in Sep 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection and great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Ryance

Stayed 3 nights in Sep 2025

2/10 Terrible

Natisha, Philadelphia

Stayed 3 nights in Sep 2025

10/10 Excellent

Latanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025