JW Marriott New Orleans

4.5 star property

Photo gallery for JW Marriott New Orleans

Meeting facility
Exterior
Lobby
Meeting facility
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
614 Canal St, (Entrance on 611 Common St), New Orleans, LA, 70130
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium, Larger Guest Room, 1 King, Canal Street View

7.0 out of 10
Good
(2 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Guest Room, 2 Queen, French Quarter View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

California King, Deluxe Guest Room

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(10 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, City View (Corner)

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(45 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

A stay at JW Marriott New Orleans places you in the heart of New Orleans, steps from Canal Street and Bourbon Street. .This luxury hotel is 0.3 mi (0.6 km) from Caesars New Orleans Casino and 0.6 mi (0.9 km) from Jackson Square.

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Royal Street - 2 min walk - 0.2 km
  • Bourbon Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 7 min walk - 0.6 km
  • Caesars Superdome - 14 min walk - 1.2 km

Getting around

  • Canal at Saint Charles Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 29 min drive

Restaurants

  • ‪Blue Bayou Seafood Restaurant And Oyster Bar - ‬2 min walk
  • ‪55 Fahrenheit - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪Voodoo Chicken & Daiquiris - ‬2 min walk
  • ‪Cafe Beignet, Canal St - ‬1 min walk

About this property

JW Marriott New Orleans

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
JW Marriott New Orleans offers 501 air-conditioned accommodations with iPod docking stations and safes. 50-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include shower/tub combinations, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 501 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in New Orleans? This hotel has 23313 square feet (2166 square meters) of space consisting of conference space and 22 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Lobby Lounge - This bar serves light fare only.
Fogo de Chao - This steakhouse serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 53 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: USD 3 to 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fogo de Chao
  • Lobby Lounge

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Porter/bellhop
  • Wedding services

Business services

  • 22 meeting rooms
  • 23,313 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 29.18 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.025 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 3.00 to 8.00 per person
  • Valet parking fee: USD 53.00 per day (in/out privileges)
  • Rollaway bed fee: USD 29.18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel New Orleans
JW Marriott New Orleans
JW New Orleans
JW New Orleans Marriott
Marriott JW New Orleans
JW Marriott New Orleans Hotel
Marriott New Orleans JW
New Orleans JW
New Orleans JW Marriott
JW Marriott New Orleans Hotel
JW Marriott New Orleans New Orleans
JW Marriott New Orleans Hotel New Orleans

JW Marriott New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 770 out of 1006 reviews
Rating 8 - Good. 132 out of 1006 reviews
Rating 6 - Okay. 48 out of 1006 reviews
Rating 4 - Poor. 28 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Too many homeless people panhandling outside of hotel and surrounding buildings
Stayed 1 night in Sep 2025

10/10 Excellent

FELIX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room. King bed, very comfortable. Had very quiet and restful sleep during entire stay. Definitely will choose this hotel again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Roydon

Stayed 3 nights in Sep 2025

10/10 Excellent

Shontel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The door men were all awesome they went out of their way to make sure we got what we wanted
Stayed 3 nights in Sep 2025

10/10 Excellent

Kristina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Tina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff at your hotel is exceptional and everyone does their best to make our trip fantastic! keep hiring good people like you have here.
Stayed 4 nights in Sep 2025

10/10 Excellent

James B

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great other than access.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chanel Donte

Travelled with group
Liked: Cleanliness, amenities
My stay here was great. Room was clean and housekeeping is there in the morning and late evening to clean your room if needed. I lived the walk in glass shower. I stayed on the 30th floor and has a goo view of city and lake. The staff was very friendly and knowledgeable about activities to do in the area and recommended great places to check out
Stayed 3 nights in Sep 2025

10/10 Excellent

Stacy

Travelled with partner
Liked: Amenities, property conditions & facilities
Very clean and friendly
Stayed 4 nights in Sep 2025

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Zakyre

Stayed 4 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Antoinette

Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, food was good and hotel was super convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, staff was friendly, I enjoyed the salmon and drinks at the bar. Wonderful service all around.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and really friendly helpful staff. Would definitely stay here again.
Stayed 5 nights in Aug 2025

8/10 Good

Ljuban

Liked: Cleanliness, staff & service, property conditions & facilities
Did not expect to be charged "destination fee". $60.00 valley parking is too high.
Stayed 1 night in Aug 2025

10/10 Excellent

Wanda

Stayed 4 nights in Aug 2025

10/10 Excellent

Takila Lynette Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY, stay at JW Marriott was nothing short of amazing. However, the homeless population around the property was a bit disturbing.
Stayed 3 nights in Aug 2025

10/10 Excellent

David, plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property. The STAFF was EXCEPTIONAL. Check in was easy and our room was ready when we arrived. The one issue we did have was it WAS SO COLD IN THE HOTEL, THE AC WAS BLASTING ALL DAY AND NIGHT WE FROZE. you had to go outside to warm up. several guest complained about it. too. WE have to give a shout out to George, Tammy and Jerome. They made the trip fun and kept us in stitches all day and night. Tammy suggested two restaurants and they were great. The Coterie was fantastic. if back in the big easy we will stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kierra

Stayed 1 night in Aug 2025

10/10 Excellent

Charronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If they can remove the old carpet in the rooms and add microwave and fix info channel on tv that would be amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Rahul, Foster City

Good
Stayed 5 nights in Aug 2025

10/10 Excellent

Bobbie H

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was more in what I expected and wanted
Stayed 2 nights in Aug 2025

10/10 Excellent

LTanya

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel!
Stayed 1 night in Aug 2025