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St Charles Coach House, an Ascend Collection Hotel

3.0 star property

Photo gallery for St Charles Coach House, an Ascend Collection Hotel

Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
1 King Bed, Nonsmoking, Upgrade
Meeting facility
Garden

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2001 Saint Charles Ave, New Orleans, LA, 70130
  • Place, Magazine Street
    ‪8 min walk‬
  • Place, National World War II Museum
    ‪14 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪19 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

1 King Bed, Nonsmoking, Upgrade

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(41 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(32 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

Deluxe Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New Orleans

A stay at St Charles Coach House, an Ascend Collection Hotel places you in the heart of New Orleans, within a 5-minute drive of National World War II Museum and Ernest N. Morial Convention Center. .This hotel is 1.5 mi (2.4 km) from Caesars Superdome and 1.5 mi (2.5 km) from Smoothie King Center.

What's nearby

  • Magazine Street - 8 min walk - 0.7 km
  • National World War II Museum - 14 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 19 min walk - 1.6 km
  • Smoothie King Center - 20 min walk - 1.7 km
  • Caesars Superdome - 2 min drive - 2.2 km

Getting around

  • St. Charles at St. Andrew Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 26 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Hot Tin - ‬2 min walk
  • ‪Sportsman Corner Bar & Daiquiris - ‬10 min walk
  • ‪HiVolt Coffee - ‬8 min walk
  • ‪Lagniappe Bakehouse & Coffee - ‬7 min walk

About this property

St Charles Coach House, an Ascend Collection Hotel

Art Deco hotel with free parking connected to a rail/subway station in New Orleans
St Charles Coach House, an Ascend Collection Hotel offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Art Deco hotel include concierge services, wedding services, and a communal living room.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 6500 square feet (604 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Library
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (6,500 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Handrails in stairways (89 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1927
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2.97 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Alcohol is not served at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Grand Boutique
Clarion Grand Boutique New Orleans
Clarion Hotel Grand
Clarion Hotel Grand Boutique
Clarion Hotel Grand Boutique New Orleans
Grand Boutique
Grand Clarion Hotel
St Charles Coach House Hotel New Orleans
St Charles Coach House Hotel
St Charles Coach House New Orleans
St Charles Coach House
St Charles Coach House, Ascend Hotel Collection Hotel
St Charles Coach House an Ascend Hotel Collection Member
St Charles Coach House, Ascend Hotel Collection New Orleans

St Charles Coach House, an Ascend Collection Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 999 reviews
Rating 8 - Good. 207 out of 999 reviews
Rating 6 - Okay. 50 out of 999 reviews
Rating 4 - Poor. 23 out of 999 reviews
Rating 2 - Terrible. 18 out of 999 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , easy on off streetcar , next to Pontchetrain hotel for jazz and Tin Roof, super nice workers, great room with balcony . Bar wasn’t open :( Would surely stay again !
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great, friendly helpful staff! Very clean rooms, comfy beds. Great lobby & outdoors sitting area. Easy parking. Walkable cafes.
Stayed 2 nights in Oct 2025

6/10 Okay

Silvia

Stayed 5 nights in Oct 2025

10/10 Excellent

Kini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. Most of the hotels in NOLA that are located in old, refurbished buildings have small, cramped rooms with low ceilings and sketchy plumbing. The Coach House might as well have been a brand new building. It was clean, comfortable and quiet. The staff were friendly and helpful. The housekeeping staff went out of their way to ensure we had everything we needed. Top notch service all around.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking is a bonus and safe. The room was clean and the balcony off the room an added plus. Convenient location to take the trolly. Hospitable, nice staff. Enjoyed the treats offered in the lobby.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean big room. Friendly staff.
Stayed 6 nights in Oct 2025

10/10 Excellent

Devonn

Liked: Cleanliness, staff & service, property conditions & facilities
Onsite parking with nearby transportation optiond was the highlight of this hotel. Coupled with the nice, comfortable room made for an ideal stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Oct 2025

6/10 Okay

Kelly

Stayed 3 nights in Sep 2025

10/10 Excellent

Roddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and well decorated. Free parking. Helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service
Enjoyed our stay and very nice staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Joseph Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic time staying in this hotel! I was in town for a wedding and my room was a great base for my explorating of the city. Plenty of places up and down St. Charles Ave, streetcar right out front will take you to French Qtr. You wear the humidity in NOLA, but the hotel provides cool cloths to take outside with you! It makes a beautiful difference!!
Stayed 6 nights in Sep 2025

10/10 Excellent

DANIEL, WASHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel. The bed was remarkably comfortable, the staff was friendly, and I enjoyed my stay. I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean comfortable room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brad

Stayed 1 night in Oct 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property & staff. Will be booking here again anything I come to New Orleans
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

Kioni

Stayed 3 nights in Sep 2025

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night I arrived the shower and a few other specific items was not as clean as I have normally seen them. Nevertheless, housekeeping perfected the problem.
Stayed 2 nights in Sep 2025

6/10 Okay

Brian

Upstairs decor was nice on our floor but lobby entry was just ok
Stayed 1 night in Sep 2025

10/10 Excellent

Shaylyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel!! It had the charm and culture of the community while maintaining a clean, very nice environment! I LOVED the free, easily accessible parking on site! The hotel is also an easy distance from The French Quarter and The Smoothie King Center. I recommend anyone visiting NOLA to stay here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. It was directly across from a trolly stop which was extremely convenient.
Stayed 1 night in Sep 2025

8/10 Good

Doug

Travelled with family
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, and an overall great experience at a great price—with no extra fees for parking. Definitely recommend!
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. Room rate includes parking, which is a big plus! Staff was very nice. Well worth the money.
Stayed 3 nights in Sep 2025