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voco St. James by IHG

3.5 star property

Photo gallery for voco St. James by IHG

Outdoor pool
Point of interest
Lobby lounge
Exterior
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
330 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Windowless Room)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Windowless Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Room amenity

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

With a stay at voco St. James by IHG, you'll be centrally located in New Orleans, just a 3-minute walk from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This historic hotel is 0.4 mi (0.6 km) from Bourbon Street and 0.6 mi (0.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • New Orleans Riverwalk Shopping Center - 6 min walk - 0.6 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Mother's Restaurant - ‬2 min walk
  • ‪The Polo Club Lounge - ‬3 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪August - ‬2 min walk
  • ‪Longitude 90 - ‬3 min walk

About this property

voco St. James by IHG

Historic hotel with a 24-hour front desk and a coffee shop
Voco St. James by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 84 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Satisfy your appetite at Chophouse New Orleans, a steakhouse which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1008 reviews
Rating 8 - Good. 282 out of 1008 reviews
Rating 6 - Okay. 119 out of 1008 reviews
Rating 4 - Poor. 89 out of 1008 reviews
Rating 2 - Terrible. 61 out of 1008 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and room was spacious.
Stayed 2 nights in Dec 2025

2/10 Terrible

Sharina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Parking. When booking there was nothing that says you have to pay for parking but once i got there i was informed parking was not free... This needs to be disclosed up front.
Stayed 2 nights in Sep 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Twylia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located and had a terrific restaurant right next door. Clean, quiet and friendly staff.
Stayed 3 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was nice and clean however it was a claustrophobics nightmare. There were no windows at all. Did not know this when I booked or I would have requested a room with windows. I specifically booked here for the cute pool thinking we could cool off a little during the day. Boy was I mistaken. It was so cloudy you could barely make out the dark shadows of all of the leaves that were in the bottom of the pool. When you walked into the pool courtyard, the smell of mildew about, knocked us over. When I brought it to the staff attention, he just laughed and got on his radio and told somebody to go clean the pool. The next day we went in to check the pool and instead of the mildew smell, knocking you over it was the smell of chlorine yet the pool was still very cloudy and still had all the leaves in the bottom.
Stayed 3 nights in Aug 2025

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Every single person we encountered in the hotel was extremely hospitable. Had a great stay. The only negative was the pool. I was really small, and was cloudy...over chlorinated. Would definitely stay here again. In walking distance of downtown and the French Quarter.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Dwight, Jones

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I waited 20 min in the rain waiting on a porter to assist with my luggage while they assisted others that came after i had already checked in. Room was tiny. Little room to walk around the beds to gain acces to the small bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, nicely decorated and great service. I added the breakfast for the stay and it did not disappoint. Great location too. Parking was an issue. Didn’t want to pay for valet at $53. a day. We parked across the street parking lot and saved a little more. Plus street parking is free on Sundays.
Stayed 3 nights in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Thank you to Ms.Kentrell, Charles and Shawn. They were very helpful and made my trip even more enjoyable. And Taj was very helpful as well. Great recommendations!!!
Stayed 5 nights in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 day stay

Overall it was average, hotel staff and manger were very nice took care of any issues
Stayed 3 nights in May 2025

2/10 Terrible

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was too hot and would not get cooler
Stayed 1 night in May 2025

6/10 Okay

Nikola

Travelled with group
Liked: Staff & service
Disliked: Amenities
The property was very vintage and felt like a French hotel. Its dated and could use upgrades. Vintage does not mean old and worn. The tabletop on my balcony was chipped away. The view faced other buildings so no excitement there. The rooms were not cleaned thoroughly. We found a wig in the bathroom and a used coffee pod in the coffee maker. The second day a bottle of spic and span was left in the room. I could not tip the maids. There was also a loud whining noise the pipes made after we showered that was annoying. The pool was uninviting as its outside and got rained on daily. The furniture was wet, garbage overflowing and bark covered the stone patio. It looked gross. For our inconvenience , we received drink and breakfast vouchers. The bar tender was friendly and poured a nice drink. The breakfast was very tasty and satisfying. The lobby was cozy. Herb in engineering was superb. Very friendly and helpful. Taj at the front desk was very kind as well. Lastly, the concierge was efficient. He booked our ride back to the airport and held our bags. It was in the business district and walking distance to just about everything. There was an adjacent steakhouse that I did not try. I probably would not stay again mainly because the hotel could use an overhaul and is nit worth the price.
Stayed 3 nights in May 2025

10/10 Excellent

BRANDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, personable New Orleans stay. Beautiful room with a great balcony
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at VOCO! So convient to food and bourbon st. The property was beautiful and clean.
Stayed 4 nights in May 2025

10/10 Excellent

sophie

Business traveller
Stayed 3 nights in May 2025

8/10 Good

Bret

Travelled with family
Liked: Staff & service, room comfort
Great staff, great location but water wad lukewarm at best in shower
Stayed 1 night in May 2025

6/10 Okay

Heidi

Liked: Staff & service, room comfort

Nicely decorated but a little humid and musty.

The front desk was so friendly and nice. The room was humid and the hallway carpets were dirty. The place was a little musty smelling but nothing terrible. The bathroom fan didn't work so there was a bit of mold growing in the shower. You could control the AC but it didn't pull the humidity out of the air and no way to get fresh air into the room. The bathroom sink was missing the drain cover and you could see the gross inside of the pipe with film on it. I told the front desk and they said it would be fixed but it wasn't while I was there. The front lobby and lounge room was really nice and decorated fancy. The hotel was in a good location for walking to the French quarter.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy from the night shift was very kind also the bartender on the morning shift the guy and woman were really helpful the whole stay really put me in a good mood the room was beautiful quiet and comfy thanks 💚
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jazz Fest getaway

Great place to stay for 3 nights while attending Jazz Fest. Got the 4th floor room with balcony and loved the quiet and privacy. Would stay again for sure!!
Stayed 3 nights in Apr 2025