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voco St. James Hotel by IHG

3.5 star property

Photo gallery for voco St. James Hotel by IHG

Meeting facility
Dinner served
Garden
Property entrance
Coffee service

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
330 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪7 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Windowless Room)

Room amenity

Standard Room, 1 King Bed (Windowless Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Windowless Room)

Room amenity

Standard Room, 2 Queen Beds (Windowless Room)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Room amenity

Premium Room, 2 Queen Beds, Balcony

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

With a stay at voco St. James Hotel by IHG, you'll be centrally located in New Orleans, just a 3-minute walk from Canal Street and 6 minutes by foot from Caesars New Orleans Casino. .This historic hotel is 0.4 mi (0.6 km) from Bourbon Street and 0.6 mi (0.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • New Orleans Riverwalk Shopping Center - 6 min walk - 0.6 km
  • Bourbon Street - 7 min walk - 0.6 km
  • Ernest N. Morial Convention Center - 8 min walk - 0.7 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬1 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪King Brasserie + Bar - ‬3 min walk
  • ‪Longitude 90 - ‬3 min walk

About this property

voco St. James Hotel by IHG

Voco St. James Hotel by IHG offers 84 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 84 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Satisfy your appetite at Chophouse New Orleans, a steakhouse which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Chophouse New Orleans - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Cafe Flamant - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 47.90 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe Flamant
  • Chophouse New Orleans

Things to do

  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in shower (86 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 2 buildings
  • 4 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 47.90 per night (in/out privileges)
  • Pet fee: USD 45 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization 30 days in advance for full payment for any Special Event bookings where payment for the stay will be made on site instead of at the time of booking.
This property may require payment equal to 1st night's stay plus tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 8:00 AM to 10:00 PM
Parking height restrictions apply

Property is also known as

St. James Hotel New Orleans
St. James New Orleans
St James New Orleans

voco St. James Hotel by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 56 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel. Stay here all the time for Saints games!
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamara

Stayed 6 nights in Jan 2026

6/10 Okay

Praharsha

Liked: Property conditions & facilities
Cleanliness of carpets could be improved
Stayed 2 nights in Jan 2026

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness
There was a leak from the ceiling in the bathroom, but they were able to fix it during the day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option in the center of the city
Stayed 1 night in Jan 2026

8/10 Good

James

Travelled with partner
Liked: Cleanliness
Great location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Smooth check in, clean rooms!
Stayed 2 nights in Jan 2026

8/10 Good

REBECCA

Travelled with group
Clean room, friendly staff, good location.
Stayed 2 nights in Dec 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We book 2 rooms. One room had a musty smell. There was a musty smell coming from the bathroom. We flushed the toilet, ran water in the sink & the shower. That seemed to help. The second room was fine. The rooms were clean, cozy. The hot-tub/heated pool area was unusable. The picture looks great on the website, but the entire area is around the hot tub/heated pool needs to be power washed because it was damp and had mildew. You cannot have excellent pictures on your website only for your clients to be freaked out by the condition of your heated pool. You can do better. The guest lounge was excellent. Every staff member we encountered was professional, friendly and made us feel welcome. Overall we had a very good experience.
Stayed 2 nights in Dec 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful. Room was clean and beds were very comfortable.
Stayed 2 nights in Dec 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Everything great
Stayed 2 nights in Dec 2025

8/10 Good

Julie

Front desk was great. Room had no soap in soap dispenser in shower. Street noise was terrible and started with deliveries, trash truck at 4:00am. Cleaning of the room was very hit and miss. We spent most of the time on the run. But trash wasn’t emptied or towels changed out daily. It is a beautiful place and will definitely stay again. We will make sure we are in a room not on the street.
Stayed 4 nights in Dec 2025

6/10 Okay

Timothy Xavier

I do not like the no cash policy. It discriminate against people who use cash! I had to put one Coke one can of Coke on my room because they have no cash at the bar absurd. The second complaint is the properties door locks kept on malfunctioning. You have to go between two buildings and you have card key locks and I got locked out two or three times. I also had trouble with my card key three times. I don’t know why. Otherwise it was a nice experience. The staff is very pleasant and very good
Stayed 8 nights in Dec 2025

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, especially Serena and Mr.Charles. Decor was beautiful and rooms were very comfortable. Great location
Stayed 3 nights in Dec 2025

8/10 Good

Mai

Stayed 3 nights in Dec 2025

10/10 Excellent

Susie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with all the comforts of home. Staff very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

DONNA

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was excellent. No airport shuttle.
Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and room was spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Chloe

Stayed 2 nights in Nov 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, property conditions & facilities
Room was not as shown on the website. Needs some work done in the rooms. Checked out 2 days earlier because I was uncomfortable in the room. Sad thing is we were on our honeymoon. I explained my issues earlier to them and they ignored me until I checked out.
Stayed 5 nights in Dec 2025