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TownePlace Suites New Orleans Downtown/Canal Street

3.0 star property

Photo gallery for TownePlace Suites New Orleans Downtown/Canal Street

2 bars/lounges, lobby lounge, rooftop bar
Lobby
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Saenger Theatre
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Panoramic Studio, 2 Queen Beds, City View

Panoramic Studio, 2 Queen Beds, City View

Panoramic Studio, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 46 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

2 bars/lounges, rooftop bar, lobby lounge
SpringHill Suites by Marriott New Orleans Downtown/Canal Street
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,003 reviews
The price is NZ$181
includes taxes & fees
13 Jan - 14 Jan 2026
SpringHill Suites by Marriott New Orleans Downtown/Canal Street

About the area

New Orleans

TownePlace Suites New Orleans Downtown/Canal Street is centrally located in New Orleans, a 4-minute walk from University Medical Center New Orleans and 7 minutes by foot from Joy Theater. .This hotel is 0.4 mi (0.6 km) from Saenger Theatre and 0.5 mi (0.8 km) from Immaculate Conception Church.

What's nearby

  • Canal Street - 1 min walk - 0.1 km
  • Saenger Theatre - 6 min walk - 0.6 km
  • Caesars Superdome - 10 min walk - 0.9 km
  • Bourbon Street - 11 min walk - 1.0 km
  • Smoothie King Center - 15 min walk - 1.3 km

Getting around

  • Canal at South Claiborne Stop - 2 min walk
  • New Orleans Union Passenger Terminal - 6 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪PJ’s Coffee University Medical Center - ‬9 min walk
  • ‪Chapter IV - ‬8 min walk
  • ‪The Herbalist - ‬8 min walk
  • ‪Seven Three Distilling Co. - ‬6 min walk
  • ‪Backatown Coffee Parlour - ‬9 min walk

About this property

TownePlace Suites New Orleans Downtown/Canal Street

Hotel with free breakfast, 4-minute walk to University Medical Center New Orleans
TownePlace Suites New Orleans Downtown/Canal Street offers 105 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 105 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary continental breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary continental breakfast each morning. An additional buffet breakfast is served daily (subject to charges).
Vue, an ELEVATED rooftop - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered.
Lobby Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)
  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping on request
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Nearby parking fee: USD 20 per night (499 ft away)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street Hotel
TownePlace Suites Downtown/Canal Street
TownePlace Suites Canal
TownePlace Suites New Orleans Downtown/Canal Street Hotel
TownePlace Suites New Orleans Downtown/Canal Street New Orleans

TownePlace Suites New Orleans Downtown/Canal Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 870 reviews
Rating 8 - Good. 224 out of 870 reviews
Rating 6 - Okay. 60 out of 870 reviews
Rating 4 - Poor. 25 out of 870 reviews
Rating 2 - Terrible. 34 out of 870 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Stayed 1 night in Sep 2025

8/10 Good

Kathryn

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff weren’t very efficient nor helpful. Our room wasn’t cleaned as scheduled (our other party’s room wasn’t either) and so we had to go ask for new towels. Breakfast options were nice! Parking deck was PRICEY but there was a cheap parking lot a block behind the hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natejai

Stayed 1 night in Sep 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and spacious. Bathroom was spacious as well. Will definitely return. Rooftop bar had great drinks and amazing view of the city.
Stayed 1 night in Sep 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Buyer Beware! The hotel charges $40/night for off site parking ($59 if you use valet) - but the posted rate at the lot is $20. I asked the hotel desk about why the hotel charges twice the posted rate, they said it allows you to go and come as you please (which you could do if you self paid at the lot since there is no attendant and it is based off your license plate) and they said the hotel monitors your car in the lot (the lot is a block from the hotel, and after midnight the parking valet left so no one was monitoring the lot from the hotel). As I walked back after parking in the parking lot, I walked past people opening doing drugs on the sidewalk and was also approached by an aggressive panhandler. As we dropped off our bags in front of the hotel, there is water coming out of a hotel drain onto the sidewalk at the unloading zone. The sidewalk was dirty, and the water was mixing with the filth - not something you would want to set your bags in. The wet tiles were also very slick - several of our family members slipped on the wet sidewalk tiles. Thankfully everyone was able to catch themselves without fallling. We had two view rooms with awesome views, but in both rooms the black out blinds were not properly adjusted - some would only partially open, obscuring the view, and the chain was broken on one of the blinds. One of our two rooms had an unpleasant smell (thankfully the other room was OK). The rooftop view area was awesome, but when we went up there was a guy smo
Stayed 1 night in Sep 2025

8/10 Good

Sharde, Hattiesburg

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Aug 2025

6/10 Okay

Shana

Travelled with partner
Liked: Cleanliness, staff & service
The room accommodations were very basic. The queen beds felt more like full size beds with simple sheets and a simple bed cover. The lounge chair in the room was old and dirty. There wasn't a closet to store clothing and luggage away but rather a standard sized armoire. The views from the room were nice and there was a good breakfast selection. The property was allegedly pet friendly but there was no grass anywhere in the surrounding area to accommodate walking a dog. The property was in the downtown area where there is no grass. I think they said pet friendly just to reel in more paying cutomers to the hotel. The $40+ tax self parking is located off site around two blocks away because there is no parking area at the hotel. The valet parking for $59+ tax is only the 3/4 parking spots on the curb immediately in front of the hotel. My stay wasn't worth the price I paid! This hotel should invest in upgrading the rooms and amenities to ensure the stays for the customers are more pleasant and enjoyable!
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and the room was very nice! The rooftop patio was a great option for seeing the city and relaxing in the cooler evenings. It was walkable and offers easy and secure parking options as well!
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Kassandra

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was one of the cheaper options and was in walking distance to restaurants and attractions, although other hotels were closer. They had transportation options. Staff was never rude, but the hotel couldn’t provide extra pillows or blankets for several days. They had wiring issues, which was still a problem when they moved us to another room. We couldn’t turn all the lights off at night. The toilet was always running and the curtain was broken so we couldn’t enjoy the view. The shower was huge but the water pressure was not.
Stayed 7 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
The staff very helpful and pleasant
Stayed 4 nights in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel itself was fine. We didn’t like the cost of PARKING AND the parking is offsite, it’s about a block away which is just ridiculous. Also, there wasn’t a swimming pool, which was a bummer for the kids.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tashia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at this hotel! The room was not only immaculate but also incredibly comfortable, making it a true delight. The rooftop area was a highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to! highlight, offering stunning views and a perfect spot to unwind. I wholeheartedly recommend this hotel; the staff were exceptionally friendly and went out of their way to ensure our experience was nothing short of wonderful. It's a place I can't wait to return to!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorja Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

Judy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
12th floor smells like mildew
Stayed 4 nights in Jul 2025

8/10 Good

Faren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop area had great view and the continental breakfast was accommodating for all palates.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Anitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the rooftop bar, and the amenities.
Stayed 4 nights in Jul 2025

8/10 Good

Jasmine

Travelled with family

Nice stay

It was good. I only slept there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tabitha

Stayed 3 nights in Jul 2025

8/10 Good

Angelique, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

LaToya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kandis

Liked: Cleanliness, amenities, property conditions & facilities
Reasonably priced, great location, clean and friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

I went for business with 2 work friends. It was very clean, spacious and the beds weee comfortable. We loved the kitchenette and the bathroom was very clean. We also enjoyed the views from the roof! We would definitely stay here again!
Stayed 1 night in Jun 2025