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Heritage Hotel

2.5 star property

Photo gallery for Heritage Hotel

Standard Room, 2 Full Beds, Sofa, Non Smoking
Lobby lounge
Front of property
Reception
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Madison Square Garden
    ‪11 min walk‬
  • Place, Times Square
    ‪19 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(129 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

With a stay at Heritage Hotel, you'll be centrally located in New York, steps from Madison Square Park and within a 5-minute walk of Flatiron Building. .This hotel is 0.7 mi (1.1 km) from Madison Square Garden and 0.8 mi (1.2 km) from Empire State Building.

What's nearby

  • Madison Square Park - 2 min walk - 0.2 km
  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km
  • Rockefeller Center - 10 min drive - 2.1 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Maman - ‬2 min walk
  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪All’antico Vinaio - ‬1 min walk
  • ‪Inday - ‬3 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 681 out of 1578 reviews
Rating 8 - Good. 494 out of 1578 reviews
Rating 6 - Okay. 235 out of 1578 reviews
Rating 4 - Poor. 83 out of 1578 reviews
Rating 2 - Terrible. 85 out of 1578 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Allison

Liked: Staff & service, amenities, property conditions & facilities
Perfect location. Close to tons of restaurants, shopping and the subway. Older property but bed was comfortable, felt safe, and staff was very helpful. There was an odor in my bathroom when I got to my room which they serviced promptly.
Stayed 2 nights in Jul 2025

8/10 Good

Megan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The room smelt weird and the bathroom needs a deep cleaning. Other than that, the hotel was in a very good location.
Stayed 3 nights in Jul 2025

8/10 Good

Pegah

Stayed 1 night in Jul 2025

10/10 Excellent

Spero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell that this is a mom and Pop run hotel. They've taken the time to look out for people and treat them like human beings. Can't beat the location for the price. Highly recommended.
Stayed 3 nights in Jul 2025

8/10 Good

Fernandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent and comfy, even for a week's stay!

Good location, quiet, but a block from midnight pizza, grocery store, and a couple blocks from subway! Elevators are older - so sometimes take a while.
Stayed 5 nights in Jul 2025

8/10 Good

Lynn

Stayed 1 night in Jul 2025

2/10 Terrible

Francois

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

MOST EXPENSIVE NIGHT FOR CHEAP SPOT

I was discouraged when i first entered the establishement with the family, If it wasn't a NON refundable reservation I would've cancelled on the spot. Room not ready and no parking available untill 18h00, and in the mean time while i was unpacking the van and storing the luggage in the hotel I caught a God Damn Parking ticket. When we finally got the room, it was humid and hot, a/c couldn't chill the room, had to go for dinner. When got back noticed that there were only towels for 2. we were 4. was told that they'd have to charge an extra for towels and face cloths. No Breakfast in the morning. Staff was great but dispite that wasn't worth 455$ CAD for a night. NEVER AGAIN AND NE REFERAL BELEIVE ME
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super shower, and very clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Shabbir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond Expectations

Very nice
Stayed 2 nights in Jul 2025

6/10 Okay

jaffel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good location, Staying here once again
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will absolutely stay here again. An older property that has been updated and kept wonderfully clean and comfortable.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jeffery, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Jun 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

No face towels and park8ng is off site and EXPENSIVE!
Stayed 1 night in Jul 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Maximiliano

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Excellent stay!
Stayed 7 nights in May 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, in a good area, my room was too small. Could barely walk around the bed. If I stay again ... I need something bigger than the King room. The room doors are also very noisy ... a lot of clanking metal.
Stayed 1 night in Jul 2025

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Delores

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
3 twin beds was great. Bathroom was very small. However on our last night our smoke detector started beeping at 3:02am and continued till we called the front desk at 3:30am and within 5 minutes someone was there who took the smoke alarm off the ceiling and out of our room.
Stayed 3 nights in Jul 2025

4/10 Poor

andre

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I traveled domestic and international, and this is the first hotel that did not come with face cloths!! Even the jankiest motels have face cloths, so for them to be in NYC downtown Manhattan, with a view of the Empire State Building, have no face cloths and did not offer any. Furthermore, bathroom had hair in tub and didn't even have body wash to was up with. Unbelievable!
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Travelled with group
The night staff was great and accommodating. The power outlets didnt really work.
Stayed 3 nights in Jul 2025

8/10 Good

Tameco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They don't have wash cloths. I typically bring a bath washing something, but forgot. I went down to front desk to ask for wash cloths, they said they only have hand towels (other than bath towels). Other than that, Property was great. Staff was nice.
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in the Flat Iron District

Very comfortable two double bedroom with adequate space for three people and enough hangers. No storage in the handicap accessible bathroom. Coffee maker wasn’t located near electric outlet. Beds were comfortable and air-conditioning worked great.
Lobby
accessible bathroom and step in shower
Clothing rack, mini fridge, room, safe and desk with no electrical outlet for coffee maker. No microwave.
Two full beds
Stayed 2 nights in Jul 2025

8/10 Good

Ruth, Florence

Stayed 2 nights in Jul 2025