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Heritage Hotel

2.5 star property

Photo gallery for Heritage Hotel

Standard Room, 2 Full Beds, Sofa, Non Smoking
Front of property
Fitness facility
Reception
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View map
18 West 25th Street, New York, NY, 10010
  • Empire State Building
    ‪8 min walk‬
  • Madison Square Garden
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for 1 King Bed, Empire State Building View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Empire State Building View

8.2 out of 10
Very good
(16 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

Standard Room, 2 Full Beds, Sofa, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

8.6 out of 10
Excellent
(15 reviews)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Full Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Full Beds, Non Smoking

7.4 out of 10
Good
(24 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Petite Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Petite Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(128 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

New York

With a stay at Heritage Hotel, you'll be centrally located in New York, steps from Madison Square Park and within a 5-minute walk of Flatiron Building. .This hotel is 0.7 mi (1.1 km) from Madison Square Garden and 0.8 mi (1.2 km) from Empire State Building.

What's nearby

  • Empire State Building - 8 min walk - 0.7 km
  • Madison Square Garden - 11 min walk - 1.0 km
  • Times Square - 19 min walk - 1.6 km
  • The High Line Park - 19 min walk - 1.6 km
  • Rockefeller Center - 3 min drive - 2.1 km

Getting around

  • 23 St. Station (5th Av.) - 3 min walk
  • New York 23rd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Maman - ‬2 min walk
  • ‪La Pecora Bianca NoMad - ‬2 min walk
  • ‪All’antico Vinaio - ‬1 min walk
  • ‪La Compagnie Wine Bar Flatiron - ‬3 min walk
  • ‪Inday - ‬3 min walk

About this property

Heritage Hotel

Hotel with a 24-hour fitness center, steps from Madison Square Park
Heritage Hotel offers 111 accommodations with safes and hair dryers. Televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 111 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a vending machine.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking; discounts available

Things to do

  • 24-hour gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Heritage Hotel New York
Heritage Hotel Hotel
Heritage Hotel New York
Heritage Hotel Hotel New York

Heritage Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 678 out of 1590 reviews
Rating 8 - Good. 499 out of 1590 reviews
Rating 6 - Okay. 243 out of 1590 reviews
Rating 4 - Poor. 84 out of 1590 reviews
Rating 2 - Terrible. 86 out of 1590 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

James f

Liked: Cleanliness, staff & service, room comfort
Was just ok for the price.
Stayed 1 night in Jun 2025

8/10 Good

Jaylynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Eskender M

Liked: Cleanliness, amenities, property conditions & facilities
It’s a great place to stay. You’ll be close to the heart of Manhattan.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and I loved the neighborhood. We had a room with a couch and that was great when we were in the room.
Stayed 3 nights in Jun 2025

4/10 Poor

Ruth, Bountiful

Liked: Cleanliness
Disliked: Property conditions & facilities
Good location, courteous staff, clean-- but really overpriced for what you get. The kind of place where they don't even give you a washcloth. Sofa was too lumpy to sit on. TV fuzzy with few channels. No closet, just a rack with 3 hangers. At that price you can do way better, even in New York. BTW this is the first time I have ever written such a review. Sorry.
Stayed 2 nights in Jun 2025

10/10 Excellent

james

Stayed 1 night in Jun 2025

8/10 Good

FNU

The location is convenient easy to get around. It's recommended to travelers
Stayed 2 nights in Jun 2025

6/10 Okay

lotfi

Disliked: Property conditions & facilities, room comfort
La chambre est petite les lits ne sont fixé il bouge beaucoup donc tu peut pas dormir confortablement
Stayed 2 nights in Jun 2025

2/10 Terrible

Jason

Stayed 1 night in Jun 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kamal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location, clean room and fantastic staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Liked it all . Staff was excellent. Bed was comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daryl

Business traveller
Stayed 2 nights in Jun 2025

8/10 Good

Poliana

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth

Stayed 1 night in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Ayrton

Stayed 1 night in Jun 2025

10/10 Excellent

Venita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an overnight stay for an AMTrack trip to Niagara Falls
Stayed 1 night in Jun 2025

6/10 Okay

Lauren

Liked: Cleanliness
Disliked: Amenities
For a budget hotel, it was okay. The room was fine and the bed was comfy enough, it wasn't dirty although I did see a bit of mold in the shower. It's not very soundproof so I did hear neighboring room's doors opening and closing a lot as well as noise from inside their room. I would consider staying here again if I got a good price/deal.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacek

Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Debbie, Atascadero

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great location! Near a variety of restaurants, a very nice park on Madison and walkable to the subway. The floor in our family was poorly maintained. Overall, we mostly enjoyed the location convenience. We were able to walk most places.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lou

Stayed 2 nights in May 2025

2/10 Terrible

Alexandra, Clinton

Travelled with family
Disliked: Staff & service, amenities
Room was dirty
Stayed 1 night in Jun 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, we were able to drop off our bags early and go explore the city, then check in at normal check in time. When checking in they gave us a slight upgrade, which seemed awesome. However they upgraded us to a wheelchair accessible room which wouldn’t be a problem, we didn’t need that. But more space to move around in the room but the show was only as high as 5’. Now I’m 6’ and my husband is 6’4” so showering was a bit of an issue. But other than that everything was great.
Stayed 1 night in May 2025

10/10 Excellent

Mercedes

Travelled with family
Stayed 1 night in Jun 2025