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Hilton Garden Inn New York/Central Park South-Midtown West

3.5 star property

Photo gallery for Hilton Garden Inn New York/Central Park South-Midtown West

Exterior
Reception
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Parking available
  • Housekeeping

Explore the area

View map
237 West 54th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪6 min walk‬
  • Rockefeller Center
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.0 out of 10
Very good
(51 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.4 out of 10
Very good
(7 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.2 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

Deluxe Room, 2 Double Beds, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

Deluxe Room, 2 Queen Beds, Terrace

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Living area

Junior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(162 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bay View (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bay View (Hearing)

  • 26 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

8.4 out of 10
Very good
(113 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, City View, Corner (W/Ex Bath)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, City View (Mob & Hearing, Roll-in Shower, Corner)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Drinks & Snacks)

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

8.6 out of 10
Excellent
(28 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

7.8 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

7.2 out of 10
Good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

7.6 out of 10
Good
(12 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,734 reviews
The price is NZ$465
includes taxes & fees
2 Oct - 3 Oct
Sheraton New York Times Square Hotel

About the area

New York

A stay at Hilton Garden Inn New York/Central Park South-Midtown West places you in the heart of New York, steps from Broadway and Broadway Theatre. .This hotel is 0.3 mi (0.5 km) from Central Park and 0.3 mi (0.6 km) from Times Square.

What's nearby

  • Broadway - 1 min walk - 0.0 km
  • Times Square - 6 min walk - 0.6 km
  • Rockefeller Center - 9 min walk - 0.8 km
  • 5th Avenue - 10 min walk - 0.8 km
  • Manhattan Cruise Terminal - 16 min walk - 1.4 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Dream Midtown - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪99 Cent Fresh Pizza - ‬1 min walk
  • ‪Studio 54 - ‬2 min walk

About this property

Hilton Garden Inn New York/Central Park South-Midtown West

Hotel with a restaurant, steps from Broadway
Hilton Garden Inn New York/Central Park South-Midtown West offers 401 air-conditioned accommodations with laptop-compatible safes and safes. 40-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 401 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a banquet hall, and a vending machine.
Grab a bite to eat at the hotel's steakhouse, which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in New York? This hotel has facilities measuring 800 square feet (74 square meters), including conference space. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Onsite venue - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 75 per day)
  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily breakfast to-go available 6 AM to 11 AM for a fee: USD 22 to 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 67

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 22 to 22 per person
  • Covered self parking fee: USD 75 per day
  • Covered valet parking fee: USD 95 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 67 (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn New York Central Park South-Midtown West
Hilton Garden Inn Park South-Midtown Hotel
Hilton Garden Inn Park South-Midtown Hotel New York Central West
Hilton Garden Inn New York/Central Park South-Midtown West Hotel
Hilton Garden Inn York/Central
Hilton Garden Inn New York/Central Park South Midtown West
Hilton Garden Inn YorkCentral
Hilton Garden Inn New York/Central Park South-Midtown West Hotel

Reviews

Hilton Garden Inn New York/Central Park South-Midtown West Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 885 out of 2142 reviews
Rating 8 - Good. 558 out of 2142 reviews
Rating 6 - Okay. 359 out of 2142 reviews
Rating 4 - Poor. 164 out of 2142 reviews
Rating 2 - Terrible. 176 out of 2142 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Staff were extremely kind and rooms were clean and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean n comfy
Stayed 1 night in Jun 2025

10/10 Excellent

denise

Travelled with family
Great place Personal freindly Knowledgeable people
Stayed 2 nights in May 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Neisha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lugar muy tranquilo, limpio y las personas muy amables y atentos. Sin duda alguna volvería a quedarme.
Stayed 5 nights in Jun 2025

8/10 Good

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Gerard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was much smaller than the photos. The shower sounded like a jackhammer. The bed and pillows were uncomfortable, but on the bright side, it was a place to sleep in New York City.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennalie Wax

Stayed 3 nights in Jun 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Miri

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Flight got canceled due to weather, so check in was a day later. hotel would not refund 1st night. Elevator didn't.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed our stay. The elevators were slow yes, but it wasn't any pause for concern. This hotel is in walking distance to Time Square/Broadway, Central Park and Radio City Music Hall. Would definitely stay again.
Stayed 2 nights in Jun 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, amenities
Great location and very helpful staff but after multiple visits from the engineer the AC still never properly cooled the room, and the elevators were small and painfully slow.
Stayed 6 nights in Jun 2025

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Near but a little away out the crowd.
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

The staff were very helpful and pleasant. They were also able to help us with an early check in.
Stayed 2 nights in Jun 2025

4/10 Poor

Michelle

Travelled with group
Disliked: Amenities, property conditions & facilities
Only 2 elevators working so we had long waits. Room was in need of upgrades. Couldn’t believe it was a Hilton. I wouldn’t stay there again
Stayed 4 nights in Jun 2025

6/10 Okay

James

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Did not get a wakeup call i requested and subsequently missed my flight. About as bad as it gets per customer service
Stayed 2 nights in Jun 2025

4/10 Poor

Allen

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator service was terrible throughout my stay. Usually 20 minute waits and we were on the 14th floor. On two occassions we gave up waiting and walked down! Poorly placed air conditioning in rooms directly blowing on bed.
Stayed 5 nights in May 2025

8/10 Good

Jocelyn

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall in New York in this location it was an ok hotel. The elevators and certain part of the hotel were run down. The staff did do their job but they had music playing, were singing to it while trying to check in—although they were nice, it didn’t seem professional. The outside and lobby were very clean and well kept and the room itself was nice. Small but what you would expect in New York. Good for a short stay but nothing crazy.
Stayed 2 nights in May 2025

4/10 Poor

Trenton Thomas

Travelled with partner
Disliked: Amenities, property conditions & facilities
We always stay at this Hilton when in New York. However, our door had the be forced open after scanning the room key. THE aC was turned off with a very dirty filter. I had to open the panel and turn it back on and remove the filter (i own a large HVAC company, so i knew how) Our last nigt, we came back to the room and the door was open. They didnt clean till after 4PM, threw away our food we had out, and left the door open by not pulling it all the way closed. We could have had someone steal all our belongings. This was a very bad experience for us at this Hotel, this time.
Stayed 4 nights in Jun 2025

8/10 Good

Mary, Baton Rouge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the hotel was nice. The elevator situation is the only thing that needs to be improved. Rule of thumb is to get in the elevator no matter which direction it is headed and just take the ride because you don’t know when it’ll be back to your floor again. If we were on a lower floor we would have taken the stairs but we were on 30, so we waited. I will say that the elevator issue wouldn’t deter me from staying here again.
Stayed 5 nights in May 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Elad, CABA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. Elevators had a problem and didn’t work well but except that all perfect
Stayed 3 nights in May 2025

2/10 Terrible

Jody

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I’ve ever stayed at. Only 1 out of 3 elevators was working and didn’t even always work. We had to climb 25 flights of stairs multiple times after waiting more than 20 minutes. The front desk lied about it being fixed because in the 5 days we were there, there was never a single repair person there. This was so inconvenient and added 20-30 minutes of wait time every time we wanted to come or go. As well, the gym was also out of order and they gave us gym passes for crunch fitness but they wouldn’t let our teenagers in. When we asked the front desk to recommend a good bakery near the hotel, her response was ‘I don’t know any places around here’. We will never ever stay here again. Terrible hotel.
Stayed 4 nights in May 2025

6/10 Okay

Margaret

Stayed 3 nights in May 2025

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am glad I have only stayed for one night after a whole week in a different hotel. The elevators in this property are old, slow and it seems that one out of the three is not working. You can be waiting 15 to 20 minutes for a ride in peak time. Request a low floor and avoid the elevator.
Stayed 1 night in May 2025