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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Restaurant
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
121 W 28th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

8.6 out of 10
Excellent
(222 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

7.6 out of 10
Good
(130 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

7.4 out of 10
Good
(25 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

8.2 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

8.4 out of 10
Very good
(26 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

8.4 out of 10
Very good
(75 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

8.6 out of 10
Excellent
(98 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

8.0 out of 10
Very good
(71 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Guest Room With 2 Double Beds And Roll-in Shower-Mobility Accessible

  • Sleeps 4

King Room-High Floor

  • Sleeps 2

King Room With City View-High Floor

  • Sleeps 2

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

View all photos for 2 Queen Beds With City View Higher Floor

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds With City View Higher Floor

  • Sleeps 4

2 Queen Beds, High Floor, Room

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

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Lobby
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  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 2,961 reviews
The price is NZ$286
includes taxes & fees
10 May - 11 May
Hyatt Place New York / Chelsea

About the area

New York

A stay at Hilton Garden Inn New York/Manhattan-Chelsea places you in the heart of New York, within a 10-minute walk of 5th Avenue and Madison Square Garden. .This hotel is 0.5 mi (0.8 km) from Empire State Building and 0.7 mi (1.2 km) from Broadway.

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Luckin Coffee - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea offers 169 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 169 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Hilton Garden Inn New York/Manhattan-Chelsea. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 55 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 to 25 for adults and USD 10 to 25 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25.00 for adults, and USD 10 to 25.00 for children
  • Covered self parking fee: USD 55.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1393 out of 3211 reviews
Rating 8 - Good. 942 out of 3211 reviews
Rating 6 - Okay. 505 out of 3211 reviews
Rating 4 - Poor. 206 out of 3211 reviews
Rating 2 - Terrible. 165 out of 3211 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Faye

Stayed 1 night in Feb 2026

10/10 Excellent

Samantha

Stayed 4 nights in Jan 2026

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
The staff were extremely polite and helpful!
Stayed 3 nights in Jan 2026

10/10 Excellent

Noel

Stayed 2 nights in Jan 2026

10/10 Excellent

Xhenya

Travelled with family
Liked: Cleanliness, amenities
Everything was up to par.
Stayed 4 nights in Jan 2026

6/10 Okay

Jaime, Silver Spring

Stayed 1 night in Jan 2026

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities
Helpful cheerful staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was good, a bit small, close time square [ 14 min walking distance, we had arriving delay due to the winter storm, they accommodate and made the changes for us.. Thank you
Stayed 3 nights in Jan 2026

4/10 Poor

Iesha

Travelled with family
Disliked: Amenities, property conditions & facilities
The bed was very uncomfortable and the bathrooms sink was stopped up and the shower water sprayed everywhere. The heater was extremely loud. We chose the room for value and convenience so I understood it was not going to be 5 star however the accomodations were very poor unfortunately.
Stayed 3 nights in Jan 2026

8/10 Good

Abner

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 2 nights in Jan 2026

8/10 Good

Victor

Stayed 4 nights in Jan 2026

10/10 Excellent

Maria E

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All excellent!!
Stayed 1 night in Jan 2026

8/10 Good

Lindsey

Stayed 1 night in Jan 2026

10/10 Excellent

Christie

Business traveller
Liked: Cleanliness, staff & service, amenities
Solid room. Clean.
Stayed 1 night in Jan 2026

10/10 Excellent

Angelina, Port Richey

Stayed 6 nights in Jan 2026

10/10 Excellent

Julie

Stayed 4 nights in Jan 2026

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Jan 2026

8/10 Good

Russell

Business traveller
Liked: Staff & service, amenities
The staff were very nice and helpful. Room was basic but satisfactory. The only complaint is that it was never serviced -- I got in late my second night there to find that nothing had been cleaned or refreshed, and it was too late to have anything done about it.
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay
Stayed 2 nights in Jan 2026

8/10 Good

Yasemin

Business traveller
Liked: Cleanliness, property conditions & facilities
The front desk staff were really friendly and helpful. The room was clean and comfortable. I think the Hilton should provide house slippers and water for the room. The amenities were underwhelming.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. We needed to add an extra night because of a winter storm and they worked it out so we didn’t need to switch rooms. Great location.
Stayed 1 night in Jan 2026

6/10 Okay

Jessica

Disliked: Property conditions & facilities
it’s outdated
Stayed 1 night in Jan 2026

8/10 Good

Vivian

Stayed 3 nights in Jan 2026

8/10 Good

Kinyata

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, easy check in process, Friendly staff
Stayed 2 nights in Jan 2026