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Hotel Hugo

4.5 star property

Photo gallery for Hotel Hugo

3 bars/lounges, rooftop bar, rooftop bar
3 bars/lounges, rooftop bar, rooftop bar
Lobby sitting area
Property amenity
3 bars/lounges, rooftop bar, rooftop bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, New York University
    ‪10 min walk‬
  • Place, Washington Square Park
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Double Room (Double Double)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Located in New York (Manhattan), Hotel Hugo is a 4-minute walk from Hudson River Park and 14 minutes by foot from Washington Square Park. .This family-friendly hotel is 1 mi (1.6 km) from Whitney Museum of American Art and 1.3 mi (2.2 km) from The High Line Park.

What's nearby

  • Hudson River Park - 3 min walk - 0.3 km
  • City Winery - 3 min walk - 0.3 km
  • New York University - 10 min walk - 0.9 km
  • Washington Square Park - 13 min walk - 1.1 km
  • 5th Avenue - 14 min walk - 1.3 km

Getting around

  • Spring St. Station (Vandam St.) - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪Ear Inn - ‬1 min walk
  • ‪Westville Hudson - ‬3 min walk
  • ‪Tauro Restaurant - ‬3 min walk
  • ‪Kiko - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Hotel Hugo

Hotel Hugo offers 122 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with Egyptian cotton sheets. 32-inch flat-screen televisions are provided, with cable programming available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features concierge services, babysitting (surcharge), and discounted use of a nearby fitness facility.
Stop by Felix Roasting Co. for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Continental breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New York? This hotel has 500 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
Felix Roasting Co. - This café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Bar Hugo - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Azul on the Rooftop - This rooftop bar specializes in American cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 55 per day)
  • Parking on site (USD 55 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Azul on the Rooftop
  • Bar Hugo
  • Felix Roasting Co.

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • High chair

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 500 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75.00 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Hotel Hugo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1005 reviews
Rating 8 - Good. 220 out of 1005 reviews
Rating 6 - Okay. 124 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 53 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeanesca

Stayed 1 night in Nov 2025

6/10 Okay

Jim, Hastings on Hudson

Staff was fine, but was not informed of the 50$ per day surchage
Stayed 2 nights in Feb 2026

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful stay and couldn’t fault the experience
Stayed 7 nights in Jan 2026

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and the entire hotel was very clean! The staff was very friendly and courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

ELIAS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 5 nights in Dec 2025

10/10 Excellent

Mary

Stayed 3 nights in Dec 2025

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room, cafe restaurant had great food.
Stayed 1 night in Jan 2026

6/10 Okay

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good besides the construction going on during our Saturday stay
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Stayed 7 nights in Jan 2026

10/10 Excellent

Melanie

Stayed 2 nights in Jan 2026

6/10 Okay

Chrissy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not friendly or interested in assisting their guests.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ginna Lizeth, Revere

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location is amazing and the staff was very friendly and efficient. The rooms are clean and stylish. The breakfast downstairs was superb!!! Highly recommended!
Stayed 3 nights in Jan 2026

10/10 Excellent

Melanie

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel From the moment we arrived we were met at the door and our bags handled. Easy check in. Room was a nice size and very clean. The products were nice, coffee pot convenient and water appreciated. The lounge was fantastic we ate there a few times and everything was great; food, drinks and service! We really enjoyed our stay!
Stayed 3 nights in Jan 2026

6/10 Okay

barry

Stayed 2 nights in Nov 2025

6/10 Okay

barry

Liked: Cleanliness, room comfort
Staff is friendly. Shower in our room was barely functional, otherwise comfortable and clean room
Stayed 2 nights in Jan 2026

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Make sure u get in the right side of the building as wind was howling through the wind all night.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Excellent staff. Room was perfect.
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 4 nights in Jan 2026

8/10 Good

Janet, Mechanicsville

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 3 nights in Jan 2026

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Noisy, slamming doors, elevator, everything just so loud, I guess there is no insulation in the rooms
Stayed 3 nights in Dec 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioner was great
Stayed 1 night in Jan 2026

10/10 Excellent

Jose Gilberto Quintero, Quebradillas

Stayed 4 nights in Dec 2025

8/10 Good

India

Liked: Cleanliness, amenities, property conditions & facilities
Great and seamless time.
Stayed 1 night in Dec 2025