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Hyatt House New York/Chelsea

3.5 star property

Photo gallery for Hyatt House New York/Chelsea

In-room safe, desk, blackout curtains, soundproofing
Room, 1 King Bed
Terrace/patio
Restaurant
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
815 Ave of the Americas, New York, NY, 10001
  • Place, Macy's
    ‪6 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

Room, 1 King Bed

9.0 out of 10
Wonderful
(62 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Specialty)

  • City view
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Located in New York (Manhattan), Hyatt House New York/Chelsea is within a 10-minute walk of Macy's and Empire State Building. .This hotel is 0.9 mi (1.5 km) from Times Square.

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 6 min walk - 0.6 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Skirt Steak - ‬1 min walk
  • ‪Luckin Coffee - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt House New York/Chelsea

Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hyatt House New York/Chelsea. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 68 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 31 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Sandro

Stayed 1 night in Dec 2025

10/10 Excellent

Jaime

Stayed 2 nights in Dec 2025

10/10 Excellent

Sunil, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and a relaxing stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, quiet and comfortable. Breakfast was hot and fresh and lots of options and staff were friendly and helpful! Will stay here again next time!!!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! We had an issue with a shower the first morning but the staff quickly resolved it and were very accommodating. Would love to stay here again.
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Stayed 4 nights in Dec 2025

10/10 Excellent

Simon

Stayed 5 nights in Dec 2025

10/10 Excellent

Karla

Stayed 1 night in Nov 2025

6/10 Okay

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Courteous
Stayed 1 night in Aug 2025

10/10 Excellent

Yajayra

Stayed 1 night in Nov 2025

10/10 Excellent

RYDER

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and great view
Stayed 3 nights in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Near to everything er needed
Stayed 1 night in Nov 2025

10/10 Excellent

Alissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel was a hidden gem! Definitely opt for the bigger room. It was huge for a NYC hotel room! We even had a terrace. The hotel was very clean and the staff were friendly. They offered daily breakfast and the location was central to everything. We love that the hotel was close to the subway lines. Would highly recommend.
Stayed 4 nights in Nov 2025

6/10 Okay

begum

Stayed 2 nights in Nov 2025

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean staff excellent
Stayed 5 nights in Nov 2025

8/10 Good

Stefany

Liked: Amenities, property conditions & facilities
Great
Stayed 3 nights in Nov 2025

10/10 Excellent

Paula

Stayed 2 nights in Nov 2025

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent work
Stayed 2 nights in Oct 2025

6/10 Okay

Kaedon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice along with the staff and room that I was staying in. With that being said, the room was significantly smaller than expected and NOTHING like the pictures. I also booked a city view and the best thing I got was the 5th, and bottom most, floor with a view of an alley (all you could see was three building walls and trash). I paid a significant amount of money just to be disappointed. Again, not saying the property was bad I was just unsatisfied with the room. This could be an Expedia listing problem or something with the hotel, not sure. Would I stay again? Probably due to the location if it was clearer where I would be staying.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shiana

Stayed 2 nights in Oct 2025

6/10 Okay

Alexander

Stayed 1 night in Oct 2025

6/10 Okay

ziqing

Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Stayed 3 nights in Oct 2025

8/10 Good

Rohan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great and room was big
Stayed 4 nights in Sep 2025