Kixby

4.0 star property

Photo gallery for Kixby

Exterior
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Lux Queen
Restaurant

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
45 W 35th St, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Times Square
    ‪8 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Lux Queen

9.0 out of 10
Wonderful
(74 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Lux Queen Queen

8.6 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

Lux King

9.2 out of 10
Wonderful
(139 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and within a 5-minute walk of Macy's. .This hotel is 0.4 mi (0.7 km) from Empire State Building and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Keens Steakhouse - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Yoon Haeundae Galbi - ‬4 min walk
  • ‪Cho Dang Gol - ‬1 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1119 out of 1535 reviews
Rating 8 - Good. 295 out of 1535 reviews
Rating 6 - Okay. 76 out of 1535 reviews
Rating 4 - Poor. 23 out of 1535 reviews
Rating 2 - Terrible. 22 out of 1535 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rejeanne

Stayed 1 night in Apr 2025

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff!
Stayed 2 nights in May 2025

8/10 Good

Vinay

Disliked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Connor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but cute! We love the amenities and the staff!
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Boutique Hotel

The Kixby’s location was perfect for staying midtown. It was just outside the hustle of Times Square. The front desk was very friendly and accommodating. The rooms are on the smaller side but still comfortable. The bathroom was very small. A larger vanity area would have been nice. The bed was comfortable, but the pillows were lumpy and not that soft. All in all it was a nice place to stay for 5 days for the economical price compared to other hotels in the area.
Stayed 5 nights in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it! Great location.

What a perfect location and a great stay. Comfortable and clean and great view from the rooftop! The Empire State Building was lit up in spring colors and was so pretty. It was actually pretty quiet but with earplugs I slept like a baby. I feel like I always need earplugs in NYC so this is not a problem. Walkable to everything but the subway is so close too! This is a hidden gem.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Amenities
Great location, lovely staff, clean rooms. Absolutely no complaints. Would definitely recommend The Kixby.
Stayed 7 nights in Apr 2025

6/10 Okay

Joanne

Travelled with family
Disliked: Property conditions & facilities, room comfort

Loud air conditioner

Air conditioner was so loud hard to sleep Was suppose to be a quiet room Not impressed
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the clean, comfortable, and quiet rooms. Will definitely stay again if I make it back to NYC.
Stayed 4 nights in Apr 2025

10/10 Excellent

Madelyn

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly and helpful staff, bed was very comfortable. Loved our stay at the Kixby Hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephanie, Moon Township

Stayed 2 nights in Apr 2025

10/10 Excellent

Ani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and clean hotel with larger rooms for nyc . I also was upgraded and loved the family room
Stayed 1 night in Apr 2025

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel !
Stayed 5 nights in Apr 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Times Square.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again!!
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlene, Dyer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with the accommodations here. There is water bar on the second floor where you can get carbonated flavored water and put it in the complimentary bottle they give you. The bed was comfy and the shower was amazing with 3 shower heads. The burger bar downstairs is really good and the rooftop is great to relax on. The bar on the main floor is dark and cozy. Location is close to MSG and lots of other things. I felt safe here as well. I would definitely stay here again
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and very comfortable room for a New York hotel.
Stayed 5 nights in Apr 2025

8/10 Good

Mallory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and polite. I absolutely love the location- you can walk up, down, or over in either direction and you’ll find food and shopping. My one complaint is the temperature in the rooms. When the air conditioning unit fan was on, it would be very cold, but as soon as the fan cut off the room would get warm and stuffy. Wonderful experience otherwise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was wonderful and located in a great area.
Stayed 2 nights in Mar 2025