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Kixby

4.0 star property

Photo gallery for Kixby

Exterior
Lux Queen
Lobby
Restaurant
2 bars/lounges, rooftop bar, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(81 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.6 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King

Lux King

9.2 out of 10
Wonderful
(169 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
CIVILIAN Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 1,817 reviews
The price is NZ$321
includes taxes & fees
4 Jan - 5 Jan 2026
CIVILIAN Hotel

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and within a 5-minute walk of Macy's. .This hotel is 0.4 mi (0.7 km) from Empire State Building and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Monarch Rooftop - ‬2 min walk
  • ‪Cho Dang Gol - ‬2 min walk
  • ‪Barn Joo 35 - ‬1 min walk
  • ‪Black Tap Craft Burgers & Beer - 35th St - ‬3 min walk
  • ‪Karaoke Duet 35 - ‬2 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 19.50 for adults and USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Reviews

Kixby Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1292 out of 1726 reviews
Rating 8 - Good. 309 out of 1726 reviews
Rating 6 - Okay. 77 out of 1726 reviews
Rating 4 - Poor. 22 out of 1726 reviews
Rating 2 - Terrible. 26 out of 1726 reviews

Reviews

8/10 Good

Valerie, Williamsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

STEVE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water station with flavors. Location great if you want to be in that part of town.
Stayed 2 nights in Sep 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely rennovated. Street nois is a bit much. Nice complimentary reusable and refillable water bottles at the hotel. Water refill stations on the 2nd floor. Staff were responsive to our needs.
Stayed 3 nights in Aug 2025

6/10 Okay

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room; comfortable bed with Frette linens. Some challenges- tiny bathroom (great shower however); AC blowing right over bed; street noise even on 12th floor.
Stayed 3 nights in Sep 2025

10/10 Excellent

David, Atlantic Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the middle of NYC!
Stayed 6 nights in Sep 2025

10/10 Excellent

yves

Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in NYC
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Kixby. Clean rooms. Great location
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Concert at Madison Square Garden
Stayed 1 night in Sep 2025

10/10 Excellent

hillary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, the hotel was close to MSG for a concert we were attending and walking distance to multiple dining locations as well as coffee shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location, quick checkin /out. Second stay here and gets better,
Stayed 4 nights in Sep 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and clean inside. Staff was super friendly, rooms were huge for NYC, and so many amenities. Would stay here again in a heartbeat!
Stayed 1 night in Sep 2025

10/10 Excellent

KRETRAIL, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2025

6/10 Okay

KRETRAIL, San Antonio

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Normally a great stay, maintenance issues and front desk clerk not knowing the difference between a king and queen bed, over shadowed this stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the location was so convenient, and the atmosphere was quiet and elegant. Definitely recommend!
Stayed 3 nights in Sep 2025

10/10 Excellent

Juha

Stayed 2 nights in Aug 2025

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Kixby is an excellent choice for a vist to New York. The staff were all friendly and helpful. Rooms are very comfortable, clean and nicely decorated with a modern, well equiped bathroom. Location is perfect, close to Empire State, Bryant Park and Times Square. Subway entrances are numerous, just a few minutes walk from the hotel. Highly recommend.
Stayed 7 nights in Aug 2025

10/10 Excellent

renee

Stayed 2 nights in Sep 2025

10/10 Excellent

Ye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room in the heart of Manhattan! Staff were professional and friendly.
Stayed 7 nights in Aug 2025

10/10 Excellent

Bernard

Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location if going to msg and one of the nicer nore affordable hotels in the area
Stayed 1 night in Jun 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
This was quite a comfortable stay. The staff was friendly and there is a wonderful rooftop bar. I would stay here again as the location is quite convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the water bottles
Stayed 3 nights in Aug 2025