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Kixby

4.0 star property

Photo gallery for Kixby

Exterior
Lobby
2 bars/lounges, rooftop bar, cocktail bar
Exterior detail
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(83 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(172 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace
CIVILIAN Hotel
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 1,826 reviews
The price is NZ$282
includes taxes & fees
22 Feb - 23 Feb
CIVILIAN Hotel

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and within a 5-minute walk of Macy's. .This hotel is 0.4 mi (0.7 km) from Empire State Building and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Herald Square - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Roma Pizza & Restaurant - ‬3 min walk

About this property

Kixby

Hotel with bars, steps from Herald Square
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1310 out of 1750 reviews
Rating 8 - Good. 309 out of 1750 reviews
Rating 6 - Okay. 81 out of 1750 reviews
Rating 4 - Poor. 22 out of 1750 reviews
Rating 2 - Terrible. 28 out of 1750 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Danielle

Business traveller
Liked: Cleanliness, property conditions & facilities
Very large rooms for NYC standards
Stayed 1 night in Oct 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Wifi signal strength was poor throughout the duration of my stay
Stayed 2 nights in Oct 2025

6/10 Okay

Katherine

Liked: Cleanliness, staff & service, amenities
My room was located between the maids closet and faced 35th street. While the room was very clean, it was small, the shower especially tight, and the noise was not ideal for getting a full night’s rest. Kixby should leave earplugs in the rooms! I liked the free reusable water bottle and 2nd floor water, ice, and coffee station. Proximity to subway and getting around was fabulous. Also wish the rooftop had been opened since the weather was perfect but alas already closed for the season.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very central and surrounded by great restaurants. The service was excellent. I had a small issue that my room was not as pictured (lacked the promised sitting area) and the hotel was fully booked but the front desk staff did attempt to resolve the issue.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and super staff. Loved it
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I often stay here when in midtown. Great location and service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadia

Stayed 3 nights in Oct 2025

2/10 Terrible

Dan, Westerville

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got a notice from Expedia nor from the hotel to remind me of the reservation. I thought I had canceled it much earlier than my deadline. I couldn't travel to NYC, so when I did get a notice the night before I was to check in, I tried to cancel the reservation and Expedia said I needed to contact the hotel directly. I understand that I was supposed to cancel by the 22nd, but I also NEVER received another confirmation or reminder beside the original reservation.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Ann Marie

Stayed 2 nights in Oct 2025

8/10 Good

Arnauld

Stayed 5 nights in Oct 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Stayed 2 nights in Oct 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay a
Stayed 5 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff. Very clean. Beds were ok… could use a refresh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patric

Stayed 1 night in Oct 2025

10/10 Excellent

John, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, nice staff, great location.
Stayed 7 nights in Oct 2025

10/10 Excellent

Alex

Stayed 4 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and beautiful hotel with excellent service. Felt very, very safe for my first trip to NYC
Stayed 2 nights in Oct 2025

8/10 Good

RITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goo
Stayed 6 nights in Oct 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jayme

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent staff, modern and clean room. Would definitely stay here again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Ella Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and our handicap room was just what we needed.
Stayed 4 nights in Oct 2025