See all properties
Save

Kixby

4.0 star property

Photo gallery for Kixby

Exterior
Lobby
Lobby sitting area
Exterior detail
2 bars/lounges, rooftop bar, cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬

Room options

View all photos for Lux Queen

Lux Queen

Lux Queen

9.0 out of 10
Wonderful
(88 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen

Lux Queen Queen

8.8 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(184 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lunch and dinner served
Arlo Midtown
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 5,970 reviews
The price is NZ$320
includes taxes & fees
22 Mar - 23 Mar
Arlo Midtown

About the area

New York

With a stay at Kixby, you'll be centrally located in New York, steps from Herald Square and Empire State Building. .This hotel is 0.1 mi (0.2 km) from Macy's and 0.5 mi (0.9 km) from Madison Square Garden.

What's nearby

  • Macy's - 2 min walk - 0.2 km
  • Herald Square - 2 min walk - 0.2 km
  • Empire State Building - 5 min walk - 0.4 km
  • Times Square - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km

Getting around

  • 34 St. Station (Herald Square) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Capital One Cafe - ‬2 min walk
  • ‪Monarch Rooftop - ‬1 min walk
  • ‪Keens Steakhouse - ‬2 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Tonchin New York - ‬4 min walk

About this property

Kixby

Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace.
At Kixby, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Lot 15 @ Kixby - This cocktail bar serves light fare only.
Black Tap 35th - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar - Onsite rooftop bar. Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 24.50 for adults and USD 24.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 24.50 for adults and USD 24.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Kixby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1340 out of 1778 reviews
Rating 8 - Good. 305 out of 1778 reviews
Rating 6 - Okay. 86 out of 1778 reviews
Rating 4 - Poor. 20 out of 1778 reviews
Rating 2 - Terrible. 27 out of 1778 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Danielle

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A bit disappointing. Rooms are not well insulated. As a result it is very noisy. You can hear the outside street and city noise like the windows are open. And you can hear the noise in the hall and room above you clearly. And the temperature controls are dated and do not work well. It made it hard to sleep. In addition, the bar area was closed and you are not allowed to have food or drink in the lobby so the only place you could have coffee or a drink was in your room, which is pretty sparsely furnished. There is a “convenience room” with free coffee and water. That is probably the only thing making this a 3 and not a 2. Probably would not recommend and probably would not stay there again if the roof bar and lobby area are closed.
Stayed 1 night in Dec 2025

8/10 Good

Kristi

Clean convenient
Stayed 4 nights in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 2 nights in Dec 2025

8/10 Good

Cliford

Stayed 3 nights in Dec 2025

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Gorgeous hotel in the best location. Room was beautiful and spacious and the staff was lovely and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weekend trip with my daughter for her birthday. Hotel was clean, well taken care of, and convenient for shopping and all that NYC has for Christmas viewing. More than that the staff was exceptional. Upon hearing it was her birthday a box of chocolates and handwritten note were delivered to our room. The unexpected surprise really made her day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Erick

Stayed 1 night in Dec 2025

8/10 Good

Christine Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Room very clean. Loved the 2nd floor room with beverages. Overall a great experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Emran

Business traveller
Liked: Cleanliness, staff & service, amenities
Well located boutique hotel with a very professional staff. My room was very comfortable and I enjoyed my stay at the Kixby.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
Wondering staff and prime location.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kerenne

Stayed 6 nights in Nov 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
The staff were lovely, room excellent, and amenities great. I look forward to returning in the warm weather when the roof bar is open.
Stayed 1 night in Nov 2025

8/10 Good

Corliss

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great except the noise. I had a room facing 35th street and between the garbage being picked up at 1:00 a.m along the street and cars honking all night among other noises it was not a pleasant sleep.
Stayed 1 night in Dec 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Staff was very courteous
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property. Great location. And helpful, friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott

Stayed 1 night in Dec 2025

6/10 Okay

Thi Ngoc Loan

Travelled with family
Disliked: Amenities
The room was quite small and very noisy at night, which affected my sleep. I was also unexpectedly woken up by an alarm that had been set by the previous guest. Overall, the price was high compared to the limited services provided.
Stayed 1 night in Dec 2025

10/10 Excellent

Charla

Stayed 1 night in Nov 2025

10/10 Excellent

David, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value. Room was clean. Staff was friendly. Room facing internal courtyard was very quiet
Stayed 3 nights in Nov 2025

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was amazing - a block away from Macy's on 34th street! The staff was absolutely wonderful, always greeting us, offering to take our photos when we were snapping selfies in front of the Christmas decor in the lobby, or heating up food for us when our pizza we got next door was cold. They were so kind, warm and friendly. The room was very comfortable and cozy. We would definitely stay here again!
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was very welcoming, easy and lived the added gift of a water bottle that can be refilled anytime in the amenities room. Our rooms were spotless, and well stocked. I would love more room for unpacking or storing suitcases. Staff were very friendly, helpful and couldn’t do enough for us.
Stayed 2 nights in Dec 2025